Manager Sales

Deborah L. Anderson

**** ** * ******* #* **************@*****.***

Wilton Manors, FL 33334

813-***-****

Customer Relationship Management * Product Sales & Marketing

* Budget and Financial Analysis * Due Diligence * LCAM

Multi-Family Residential Manager level with comprehensive knowledge and

"hands-on" experience in financial services and planning, business

turnaround, employee training, and team building. Distinctively combines

analytical skills, business expertise, and project management abilities to

deliver strong and sustainable results.

Professional Experience

Glass Ratner Management - South Florida Feb 2012 -

March 2013

Sr. Multi- Site Residential Property Manager

. Supervised portfolio of approx. 600 units and staff of 36 within the

South Florida region

. Customer relations, resident events and team building events which

increased resident retention by 30%, and increased sales occupancy

from 76% to 92%

. Ensured Properties were in compliance with city regulations, permits,

and licenses

. Developed and submitted complete and accurate annual budget(s),

meeting all deadlines and demonstrated thorough analysis and

consideration for the goals of the asset as well as market conditions

. Created management reports, which depicted the actual condition of the

buildings and progress of specific projects, and made clear and

concise recommendations

. Negotiated and developed relationships with Vendors involving bids,

contracts, city permits and inspections to complete projects within

deadlines and budget

. Involved in all reconstruction projects for distressed properties

prior to sale with broker, vendors, construction crew, and owners

maintaining budget and timeframe guidelines

Laramar Group - Tampa / Clearwater, FL

May 2006 - Feb 2012

Assistant Manager - Bay Park

. Weekly reports involving rent collections and maintained 99% -100%

delinquency report

. Created monthly resident events to increase resident retention by 12%

. Star Employee Reward involving travel - due diligence,

Arnel Residential Management - Costa Mesa, CA

Oct 2003 - Aug 2005

Multi-Site Resident Property Manager

. Customer relations, leasing/sales, contracts, marketing, resident

events, problem solving-resident issues, collections, delinquency,

resident retention, due diligence, a/p, weekly, monthly reports

Driven Marketing -Tampa FL 1998

-2003

Sales/ Marketing

. Event planning, sales, marketing, billing, collections, advertising,

b2b sales, media promotions, coordinator, fashion events including

Hawaiian Tropic, Florida Volleyball and Fitness Club events.

JMG Realty -Tampa, FL.

Assistant Manager

1997-1998

. Customer relations, leasing/sales, contracts, marketing, problem

solving-resident issues, collections, resident events, delinquency,

resident retention, due diligence, a/p, weekly and monthly reports,

team oriented weekly goals.

Whitman Hart IT Consulting Firm -Cleveland Oh

Office Manager 1993-

1997

. Customer relations, contracts, problem- solving, collections,

delinquency, accounting, reports, Contract negotiations. Liaison sales

and IT consultants

_

Skill

Yardi - AMSI - Rent-Roll - MRI - Microsoft Office -Fair Housing

Certification - Toast Masters - Notary Public

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