Project Manager Management
Resume:
Ranju Subedi
************@*****.***
OBJECTIVE:
Seeking a fast paced dynamic environment to apply my professional skills in the field of Information Systems and
Business Analysis/Business System Analysis with strong work ethics for the development of company and to lead a
team to design, implement and support high quality System Development, working with end clients to define needs and
to develop clear business solutions, to gather and analyze quality data to assist management in making informed, high
quality decisions.
PROFESSIONAL SUMMARY:
• Business Analyst with over 7 years of hands on experience in business consulting and application
development with excellent skills in client interfacing, requirement gathering, user support, quality assurance,
problem solving, and documentation.
• Business Analyst experience with solid understanding of business process analysis in a web-based and client-
server environment.
• Project management experience in developing requirement and testing strategies based on functional and
technical goals.
• Extensive experience in gathering, analyzing, and validating business requirements. Requirement gathering
through interviews, Joint Application Development (JAD) sessions with clients and referring to existing
documentation and procedures in retail and Merchandising industry.
• Experienced in developing work approach and project plans to meet client requirements, and manage and
monitor progress.
• Proficient in creating and documenting use case scenarios and storyboards.
• Experienced in developing functional and non-functional specifications, process diagrams, sequence
diagrams, user interface designs and field level descriptions.
• Experience working with security models and performed GAP analysis for all the requirements that are having
an impact due to compliance or security issues.
• Performed GAP analysis and maintained requirements traceability matrix (RTM)
• Conducted usability and user acceptance testing (UAT) on behalf of end users.
• Experienced in analyzing business requirement at all stages of software development life cycle (SDLC).
• Expertise in translating user requirements into System Specifications and mapping the process design, work
flows for SDLC with documenting and managing business requirements.
• Experience in Project Planning, data modeling, Project Design, creating functional specifications and data flow
diagrams.
• Skills in developing Use Case diagrams, Sequence diagrams, Data Flow diagrams, and Class diagrams using
Object Oriented Analysis & Design (OOAD).
• Managed requirement activities using an iterative and incremental methodology such as Agile.
• Managed documents in enterprise requirements management system (DOORS)
• Strong analytical skills: ability to link strategies and objectives to develop a plan
• Excellent communication skills: ability to send and receive information clearly and concisely
• Strong teamwork skills: possess exceptional group facilitation skills, negotiating and building consensus.
• Strong planning/organizing skills: capable of managing major projects simultaneously
• Able to establish and attain high standards for self and team; able to make decisions, solve problems and
produce results.
TOOLS AND TECHNOLOGIES:
Methodologies: RUP, Agile, Waterfall
Requirement management tools: Rational RequisitePro
Project management tools: MS Project
Business Modeling: Rational Rose, MS Visio
Defect tracking: TestDirector, Rational ClearQuest/ClearCase, JIRA, QTP, Quality Center
Web technologies/languages: Rapid SQL, Java, .NET, T-SQL (Transact SQL), PL/SQL
Front-End tools: Microsoft Excel/Access/WORD 2007, Front Page, SharePoint
Database: MS SQL Server, MS Access, Oracle, IBM DB2, SQL*PLUS
SQL *Loader, Toad
Operating system/platform: MS Windows 2007/XP, AS/400, UNIX, LINUX
PROFESSIONAL EXPERIENCE:
Client: GE Capital May 2012- Present
Location: Norwalk, CT
Role: Business Analyst
Project Description:
Primary function of the project was to Automate Mortgage Loan Origination Process beginning with the customer
initiation to title transfer. The system performs all the business functions of the loan process such as the Appraisal,
Credit, Income, and Title functionalities by extracting credit data from external agencies.
Responsibilities:
• Analyzed business needs, created and developed new functionality to meet real time data integration that
facilitated decision making
• Analyzed and assessed the clients systems and business processes
• Conducted individual and group (JAD) sessions with business stakeholders and technical units
• Established a business Analysis methodology around the Rational Unified Procedure.
• Streamlined clerical work processes and mapped to the automated system.
• Developed project plans and managed project scope.
• Assisted in building a business analysis process model using Rational Rose and Visio.
• Performed requirement analysis, developed all the use cases and workflows.
• Designed and developed Use Cases, Activity Diagrams and Sequence Diagrams
• Played a key role in the planning, UAT, and implementation of system enhancements and conversions.
• Developed strategic partnerships with the business unit to prepare a solid knowledge base of the business
line, including the business plan, products, and process and revenue streams aimed towards problem solving.
• Created policies and procedures document with client specified format requirements.
• Played a key role in the planning, testing, and implementation of system enhancements and conversions,
especially the incorporation of data warehousing techniques in system.
• Assisted in presenting reports and analysis to help guide the management.
• Guided new members on the project on resources and material available and the goals for future.
• Established an Agile business analysis methodology.
• Analyzed research on operational procedures, methods, and recommend changes for improvement with an
emphasis on automation and efficiency.
• Environment: SQL Server 2000, JAVA, JAVA/J2EE, Windows, Crystal Reports, Oracle, MS Project
Professional, SharePoint, Mantis Defect Tracking, UML, Informatica, MS Office, MS Visio, ReqPro, Clearquest
Client: SunTrust Bank Jan 2011 – May 2012
Location: Atlanta, GA
Role: Business Analyst
Project Description: I was involved in a “Project Ice” in SunTrust online banking and where customers could easily
manage their personal finance using its online banking features like account access information, fund transfers between
SunTrust accounts, pay bills, set personal settings, and other account services. I used iRise simulations to provide a live
"test drive" of credit card applications before they were built and went live. Business clients, developers, testers and
other users interacted with the simulations and provided me real-time feedbacks which speed up the requirements
process and as a result, I was able to give the Stakeholders a visual preview of the systems they exactly wanted.
Responsibilities
• Acted as a liaison between the business users and technical teams to build applications based on the
business requirements.
• Created business use case scenarios, and documented system specifications with information obtained
through subject matter experts, and stakeholders/steering committee meetings.
• Performed gap analysis to identify between business wants/needs and the requirements for the proposed
system; maintained traceability matrix.
• Worked within software development methodologies to quickly achieve business process.
• Wrote functional and non-functional specifications, and scenarios using iRise simulator.
• Designed and documented process flow of new system functionality via diagrams, screen mock ups, use case,
work flows, page layouts, wireframes, and site navigation maps of the web application interface using iRise
application simulator.
• Worked with the Stakeholders and developed a working simulation prototype using Irise and user-centered
design.
• Mapped high-level to-be designs using Business Process Modeling Notation (BPMN) on MS Visio.
• Used the BPMN to GAP Analysis to bridge the gap between business processes.
• Performing Business Process modeling (BPM) by using UML Activity diagramming and BPMN notation.
• Worked with developers to map data to requirements and made sure XML worked with the third party codes.
• Worked with the project manager to estimate best/worse case scenarios, tracked progress for weekly
estimates of remaining work to do, conducted informal meetings as needed.
• Created activity diagrams and sequence diagrams to provide direction to developers.
• Identified and managed project risk and scope creep, and communicated project status to management.
• Conducted JAD sessions to communicate expectations, and managed issues.
• Created test plans, identified and coordinated testers, performed user acceptance testing (UAT).
• Performed defect tracking using TestDirector, and ensured resolution of issues.
Environment: iRise Studio, BPMN, TestDirector, MS Excel/Visio, Dreamweaver, Oracle, MS Windows XP/2000
Paine Webber, Jersey City, NJ Nov 2009 - Dec 2010
Business Analyst
Project Description: The project was development of a Web-based on-line Brokerage application called PW b/I, Paine
Webber’s Brokerage Interactive Network on the World Wide Web. This application enables customer to access on line
Brokerage Accounts (IRA, individual, Joint, etc), Stocks and Mutual fund Trading Accounts, along with details of
transactions within these accounts on the World Wide Web.
Responsibilities:
• Responsible for Gathering Requirements based on the user requirements and specifications.
• Performed Gap Analysis to identify the deficiencies of the current system and identify the requirements for the
proposed system.
• Prepared Test plans, Test Cases based on business requirements.
• Worked directly with Developers, Project Managers and Business contacts to produce Test plans and Test
Conditions.
• Participated in Joint Application Development (JAD) and Rapid Application Development (RAD) sessions for
communicating and managing expectations.
• Followed established formats, procedures, created new formats, as well as researched, created, edited
Technical and Business Data Documents.
• Supported Internal and external auditors for department audit.
• Worked closely with the UI (User Interface) Team in order to develop the front-end modules.
• Involved in creating process improvement & procedures documents covering the Operations and Control
Functions.
• Reviewed with the software developers through the development phase of the SDLC and provided support to
the testing team through the test phase of the SDLC.
• Deliver 24X7 on-call support to resolve production and testing issues
• Participated in designing and executing Performance and Functional test scripts.
• Involved in manual testing before the test cases was automated.
• Performed Security Testing and Regression Testing using WinRunner.
• Used RUP to develop requirements and architect a solution.
• Performed Functionality Testing and GUI Testing using WinRunner
• Evaluated business requirements for enterprise business applications integration while delivering new or
modified enhancements.
• Maintained a standardized QA process to ensure that production risk is properly evaluated and reduced.
Environment: MS SQL Server 2000, Windows 2003 Server, IIS 6.0, WinRunner, Test Director, MS Project Professional.
MID FIRST BANK, Oklahoma City, OK Dec 2008- Nov 2009
Business Analyst
Project Description: MidFirst is a financial service company offering a variety of banking products and financial
solutions like personal banking, small Business, retail banking, home financing and equity loans, asset management,
wealth management, corporate and investment banking and credit card services to its customers. Personal Banking
involves opening and maintenance of checking, savings, recurring deposit accounts and personal loans. It was an
online banking application that enables customers to access their checking and savings accounts, and credit card
account using the Internet.
Responsibilities:
• Extensively involved in every phase of the RUP process starting from Inception to Transition
• Interviewed Business Users to gather Requirements and analyzed the feasibility of their needs by coordinating
with the project manager and technical lead.
• Assigned tasks among development team monitored and tracked progress of project following agile
methodology.
• Prepared Business Requirement Documents (BRDs) after the collection of Functional Requirements from
System Users that provided appropriate scope of work for technical team to develop prototype, Use Cases,
UML diagrams for overall system.
• Interacted with users for verifying User Requirements, managing Change Control Process, updating existing
Documentation
• Created relationships in Requirement Traceability Matrix linking Business Requirements to Functional
requirements and Functional Requirements to Systems Requirements.
• Conducted Joint Application Development (JAD) sessions with IT groups. Identified the Key Changes, and
participated in Stakeholder Management to communicate effectively with them
• Developed and Documented timelines for Project Delivery, and managed Projects and Resources to
successful completion.
• Designed and implemented ITIL based Change Management Process using Six-Sigma Methodologies
• Drafting of process, procedure, and policy documentation
• Worked to integrate Change Management with other ITIL Processes
• Prepared graphical depictions of Use Cases, Use Case Diagrams, State Diagrams, Activity Diagrams,
Sequence Diagrams, Component Based Diagrams, and Collateral Diagrams and creation of technical design
(UI screen) using Microsoft Visio.
• Performed all necessary programming, testing and documentation for COBOL, DB2 batch programs and sub-
routines.
• Worked on Documentum for Version Controlling, to maintain up to date changes in the Documents.
• Assisted to develop the Test Plan, Test Cases and Test Scenarios to be used in testing based on Business
Requirements, technical specifications and/or product knowledge.
• Conducted User Acceptance Testing, gathered and documented User Manuals and Business Rules
Environment: Microsoft Office Suite, Microsoft Visio, RUP, SDLC, UML, TestDirector, LoadRunner.
North Fork Bank, Jersey City, NJ Oct 2006- Dec 2008
Business Systems Analyst
Project Description: The project at North Fork Bank was upgrading Web based application Module that involved
Online Mortgage Activity which included application process, checking status, Mortgage rates, percentage calculator,
tabular and graphical analyses of customer inputs and many other mortgage tools.
Responsibilities:
• Initiated Walkthrough and interviews with the Subject Matter Experts (SME) and stakeholders to keep track of
user requirements.
• Acted as a liaison between different stakeholders for facilitating communication between them.
• Implemented RUP within the different groups involved in the project to configure and develop process,
standards, and procedures.
• Converted User Requirements in to Business Requirements, analyzed the same, and segregated them into
High Level and Low Level business requirements.
• Revised the Use Case, Collaboration, Object, Sequence, Activity and State Diagrams using Rational Rose
According to UML methodology.
• Analyzed the Functional Requirements, wrote Test Cases for each and every object in order to conduct
Performance Testing, Security testing and Regression Testing during the various phases of the development
of the online mortgage system.
• Performed Back-end testing to verify the integrity of the database.
• Assisted with users during User Acceptance Testing (UAT), developing and maintaining quality procedures,
and ensuring that appropriate documentation is in place
• Created different Traceability views to maintain the Traceability of the requirements.
•
Environment: RUP, UML, MS VISIO, Rational Requisite Pro, MS OFFICE, SQL, Oracle, JAVA, WINDOWS 2000/XP,
clear quest, XM
EDUCATION:
Master’s in Business administration, VA
Bachelor’s in Business Administration, Nepal
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