Customer Service Objective

Location:

Posted:

December 12, 2013

MARIA GLORIA ALVARADO

214-***-**** - ****************@*****.***

CAREER OBJECTIVE

To continue to grow in leadership and knowledge, also to contribute and

interact with team members and colleagues.

WORK EXPERIENCE

January 1997 - 2013 Computer Data Forms, Inc. - Receptionist/Customer

Service

. Responsible for entering orders daily that included an

estimated 40 job entries daily

. In charge of customer service including greeting and dealing

directly with customers by phone and in person

. Worked well with colleagues which included office and

production personnel

. Answered phones, helped customers with questions on their jobs

or billing, filing (orders, invoices) faxed confirmation

acknowledgements, sent pdf files to customers as needed,

. Knowledge in Photoshop 5.0, Illustrator 8.0, QuarkPress 9,

ProDesigner, Canon Scanner, Adobe PDF, some Excel & Word, Email

-Outlook

ADDITIONAL SKILLS Able to speak, write and read Spanish and English.

I work well with others, able to work under

pressure, punctual.

I can type about 55 wpm.

I am a fast learner -always eager to learn new things

to better myself but most importantly to be able to

help the company and my co-workers.