Customer Service Medical

Kathleen Doyle

***************@*****.***, 781-***-****

** ************ ******

Wakefield, MA, 01880

EDUCATION

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Boston College

Chestnut Hill, MA

College of Arts and Sciences

Bachelor of Science in Biology; Premedical Concentration; Faith,

Peace, and Justice Minor concentrated in medical ethics

May 2010

Overall GPA 3.576; Pre-Medical GPA 3.438

Honors/Awards: Dean's List (all semesters), Golden Key International

Honour Society

Summer Abroad 2007, Rome, Italy

Spent three weeks studying the Roman Catholic Church in Rome and

America and current ethical issues

Georgetown University

Washington, D.C.

Special Master's Program

Masters of Science in Physiology

June 2012 Overall GPA 3.748

SKILLS

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. Laboratory skills: Western blotting, cell lysis, DNA and RNA

extraction, real time PCR, DNA ligation and cell transformation,

gel electrophoresis and gel extraction, cell culturing, preparation

of competent cells, and establishing tumor cell lines from mice

. PC and Macintosh: Microsoft Office (Word, PowerPoint, Excel)

EXPERIENCE

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Barnes and Noble Bookstore, Peabody, MA

Bookseller

September 2011-Present

Children's Department

. Provide service to customers by locating books and making

recommendations

. Shelve and organize inventory

. Assist as cashier and general customer service bookseller

. Complete projects that include setting up and organizing displays

Dana-Farber Cancer Institute, Boston, MA

Laboratory Assistant

Fall 2009-Spring 2010

. Conducted experiments in the Cancer Biology Department research

laboratory that employed me during the Summer on the Edge Program

Summer On the Edge Program

Summer 2009, 2010

. Worked closely with a post doctoral fellow for forty hours a week

on her research project concerning cancer pathways

. Learned laboratory techniques and protocols; conducted experiments,

analyzed the data, and created PowerPoint slides to represent the

data

Brigham and Women's Hospital, Boston, MA Summer

and Winter Break 2007, 2008

Unit Coordinator

. Worked thirty-two to forty hours a week at the front desk and at

the desks within the unit in the Center for Labor and Birth

. Provided physicians and nurses with necessary materials and

paperwork; paged physicians and nurses as requested

. Answered telephones; phoned appropriate people in the case of an

emergency; called pediatricians to report the births of newborns

. Logged patients into the computer and fetal monitoring system;

prepared patient medical charts; obtained post partum beds for

patients

VOLUNTEER EXPERIENCE

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4Boston

Kennedy Day School Classroom Volunteer

September 2009-May 2010

. Volunteered at a school for children with severe disabilities for

four hours a week

. Assisted in an early elementary classroom with five students;

helped the students during assisted physical education, utilized

hand-over-hand techniques to complete art projects with the

children, read books aloud, and interacted as a positive support

person in the classroom

International Service Learning

Belize, Central America

January 2009

Nicaragua, Central America

March 2011

Medical Team Volunteer

. Collaborated with students and a local physician for nine days in

medical clinics in local villages

. Learned how to conduct patient interviews, to give injections, to

perform physical exams including vital signs, and to diagnose and

prescribe appropriate medications with the doctor's review

. Set up pharmacies to distribute medications to adults and children

. Conducted surveys of families in villages in order to better serve

their needs at the clinics

. Attended workshops on suturing and on tropical medicine and

diseases

. Shadowed a doctor for a day at the local hospital in San Ignacio,

Belize (2009)

. Shadowed physicians in the operating rooms in Managua, Nicaragua

(2011)

Appalachia Volunteers

March 2007, 2008, 2009

. Assembled a house with thirteen other students at a Habitat for

Humanity site

. Involved heavy construction as well as small jobs

ACTIVITIES

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. International Scholar Laureate Delegation on Medicine (June 2010);

traveled to Australia as a member of the delegation for seven days;

had the opportunity to meet physicians, specialists, and other

healthcare worker who practice in Australia; visited a different

healthcare environments such as a children's hospital and a women's

community clinic

. Shadowed a general surgeon in the operating room at Faulkner

Hospital in Boston, MA (March 2, 2010)

. Boston College Symphony Orchestra (2006-2010); committed three

hours a week to rehearsal

. Boston College Chamber Society (Spring 2008, 2009, 2010); rehearsed

two hours a week with two other musicians

. Boston College Cello Ensemble (Spring 2009, 2010); rehearsed one

hour a week with seven other cellists

. Women in Science and Technology (Spring 2010); spent four Saturday

mornings and afternoons in January and February working with high

school girls on experiments in the laboratory, teaching them

protocols, and providing them with college advice

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