Customer Service Administrative Assistant

JOHAN A. SANCHEZ DELGADO

**** *********** *****, ***. *

Charlotte, NC 28213

347-***-****

***********@*****.***

Objective: Administrative Assistant Systematized Accounting/customer Service Position with a growing company.

Skills & Qualifications:

*Bilingual-Spanish/English –fluent in oral and written in both languages

*Strong customer Service, communication, interpersonal, and computer skills

*Detail-oriented, dependable, reliable, punctual, self-motivated, flexible, strong work ethic

*Team player with ability to work independently with minimal supervision

Experience:

Montserrat Stylist

Charlotte, NC Customer Service Specialist

08/2012 to Present *Greet customers, offer beverages and

magazines, provide information and books on hair styles, and shampoo hair.

*Answer multi-lines telephones, schedule appointments, accept cash and payments, and assist stylists and clients.

*Clean and sanitize hair salon, including sinks and restrooms, launder and fold towels, and stock stations with

supplies.

Angie’s Styles

Charlotte, NC Administrative Assistant

03/2011-07/2012 *Answered telephone, schedules appointments, accept cash and

credit cards payments, made change, and ordered supplies.

*Handed out promotional flyers and marketing materials, photographed customers and put pictures on web site.

Polito’s Unisex

Queens, NY

Manager/Front Desk

2007-2011 *Managed front desk duties in hair salon, including answering

telephones, answering inquiries and providing information to customers, scheduling appointments, greeting clients,

accepting payments, and directing clients to processed stylists.

*Ordered supplies, stocked inventory, and processed accounts payable, and pay bills.

Education:

*Eustaquio Palacios High school l Cali,

Colombia Diploma

*CESI Central of Studies to Information Systematized Cali,

Colombia Certified

References: Available upon request

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