Teresa A. Olsen

**** ********* *****

Noblesville, IN 46062

317-***-****

acbn97@r.postjobfree.com

OBJECTIVE:

I am seeking an opportunity to utilize my management and administrative skills to grow with a company

and build future success for my employer as well as my personal growth and success.

11/2012 –Present DHL Global

Account Executive

• Manage 80 accounts in the catalog division

• Provide specialized invoice reports

• Monitor inventory

• Manage catalog schedules

• Supply various reports

• Submit any programming changes to keep inventory flowing consistently

• Recycle old inventory

• Submit shipment request

• Work with our warehouse to resolve issues with fulfillment instructions or delays

• Utilize a daily excel spreadsheet to track files received for each client to ensure files are being

received daily

• Research billing errors

09/2012-Present Pyatt Builders

Personal Assistant

• Run bank deposits

• Shop for realtor gifts and miscellaneous gifts for fund raising

• Stage homes for showings

• Create brochures and maintain spreadsheets

06/2010-8/2012 Preferred, Inc

Marketing Assistant/Project Manager/Scheduler

• Marketing Budget – creating the budget to meet marketing goals

• Marketing materials – PowerPoint presentations and other documents

• Create PowerPoint presentations for formal bidding purposes

• Create paperwork for job files – job scope, tracking material used/returned, hours of to complete

project and client signature

• Communicate schedule with foreman and crew to ensure timely arrival

• Oversee projects when needed – onsite supervision of crews

• Maintaining job schedule with crews assigned

• Communicate with customers to schedule work to be completed

• Follow up with customers to insure job is completed to their expectation

• Communicate with General Contractors during project to keep on schedule or any changes that

occur during the project

• Took calls from crews and over progress and potential issues

• Delivered material when needed

• Pulled blueprints from files and sent for copies

• Met with clients for walk thru and measurements

• Booked airline, buses, hotels, and cars when needed

Achievements:

Created excel paperwork to encompass all aspects of the job

Excel formatting cells, workbooks and searches

Built working relations with new customers

Resolved difficult situations with positive results

Introduced a program that saves the company with a return on purchases

01/2010-01/2011 Allstate

AWD Benefit Specialist

Licensed in Indiana, Ohio and Kentucky

05/2009-06/2009 Glotel Inc., Chicago, IL

Closeout Coordinator-AT&T Project

• Prepared and maintained master tracker for closeout packages

• Researched all files and external hard drives for missing information

• Uploaded all necessary documents into Siterra

• Sent daily reports on progress

Achievements:

*Created database of closeouts for payment for the GSM and 2 nd Carrier projects

*Maintained a working tracker for upper management for their target schedules

*Met goals and exceeded expectations on this short term assignment

07/2006-01/2009 Innovative Wireless Communications, Indianapolis, IN

Project Coordinator-Office Manager

• Prepared and sent closeout documents for payment

• Prepared and audited expense reports

• Performed all Human Resource duties including employees based in other states

• Assisted in managing internal and sub crews in the field

• Made sure crews had materials and lodging as needed

• Worked with 3rd party payroll company

• Handled all travel arrangements for management and crews

• Ordered office and field supplies

• Maintained sub contractor contracts and communications

• Viewed and approved all internal close outs

• Handled all Indiana based banking functions

Achievements:

*Cut costs to raise profit margins

*Kept jobs running by stepping up and making decisions if the owners could not be reached and kept

customers happy

*Successfully taught all field crews CPR

*Worked with bookkeeper to streamline crew time reporting process, to save time and prevent

mistakes

*Worked on-call 24/7 for crews

2005 Elite Communications, Carmel, IN

Project Coordinator

• Ran all day to day activities

• Ensured jobs were on time and on budget

• Assembled and reviewed all close out documents

• Assisted with crews as needed

• Ordered and tracked all materials in Excel

• Reviewed all timesheets and expenses

Achievements:

*Cut costs and raised profit margins

*Streamlined the closeout process

COMPUTER SKILLS

MS Word - intermediate level -, Excel – intermediate level, PowerPoint – intermediate level, Outlook,

SharePoint, Microsoft Chart, Lotus Notes, passed the Life, Health and Accident Insurance Exam

EDUCATION

2013-2015 – Indiana Wesleyan University, Indianapolis – Associate of Science in Business

1988 Spencer School of Business, Spencer, IA

Certificate in Travel and Tourism

1991-1994 NKU, Alexandria, KY some college coursework completed

1994-1995 Thomas Moore College, Edgewood, KY some college coursework completed

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