Project Manager Account Executive
Resume:
Teresa A. Olsen
Noblesville, IN 46062
*********@*****.***
OBJECTIVE:
I am seeking an opportunity to utilize my management and administrative skills to grow with a company
and build future success for my employer as well as my personal growth and success.
11/2012 –Present DHL Global
Account Executive
• Manage 80 accounts in the catalog division
• Provide specialized invoice reports
• Monitor inventory
• Manage catalog schedules
• Supply various reports
• Submit any programming changes to keep inventory flowing consistently
• Recycle old inventory
• Submit shipment request
• Work with our warehouse to resolve issues with fulfillment instructions or delays
• Utilize a daily excel spreadsheet to track files received for each client to ensure files are being
received daily
• Research billing errors
09/2012-Present Pyatt Builders
Personal Assistant
• Run bank deposits
• Shop for realtor gifts and miscellaneous gifts for fund raising
• Stage homes for showings
• Create brochures and maintain spreadsheets
06/2010-8/2012 Preferred, Inc
Marketing Assistant/Project Manager/Scheduler
• Marketing Budget – creating the budget to meet marketing goals
• Marketing materials – PowerPoint presentations and other documents
• Create PowerPoint presentations for formal bidding purposes
• Create paperwork for job files – job scope, tracking material used/returned, hours of to complete
project and client signature
• Communicate schedule with foreman and crew to ensure timely arrival
• Oversee projects when needed – onsite supervision of crews
• Maintaining job schedule with crews assigned
• Communicate with customers to schedule work to be completed
• Follow up with customers to insure job is completed to their expectation
• Communicate with General Contractors during project to keep on schedule or any changes that
occur during the project
• Took calls from crews and over progress and potential issues
• Delivered material when needed
• Pulled blueprints from files and sent for copies
• Met with clients for walk thru and measurements
• Booked airline, buses, hotels, and cars when needed
Achievements:
Created excel paperwork to encompass all aspects of the job
Excel formatting cells, workbooks and searches
Built working relations with new customers
Resolved difficult situations with positive results
Introduced a program that saves the company with a return on purchases
01/2010-01/2011 Allstate
AWD Benefit Specialist
Licensed in Indiana, Ohio and Kentucky
05/2009-06/2009 Glotel Inc., Chicago, IL
Closeout Coordinator-AT&T Project
• Prepared and maintained master tracker for closeout packages
• Researched all files and external hard drives for missing information
• Uploaded all necessary documents into Siterra
• Sent daily reports on progress
Achievements:
*Created database of closeouts for payment for the GSM and 2 nd Carrier projects
*Maintained a working tracker for upper management for their target schedules
*Met goals and exceeded expectations on this short term assignment
07/2006-01/2009 Innovative Wireless Communications, Indianapolis, IN
Project Coordinator-Office Manager
• Prepared and sent closeout documents for payment
• Prepared and audited expense reports
• Performed all Human Resource duties including employees based in other states
• Assisted in managing internal and sub crews in the field
• Made sure crews had materials and lodging as needed
• Worked with 3rd party payroll company
• Handled all travel arrangements for management and crews
• Ordered office and field supplies
• Maintained sub contractor contracts and communications
• Viewed and approved all internal close outs
• Handled all Indiana based banking functions
Achievements:
*Cut costs to raise profit margins
*Kept jobs running by stepping up and making decisions if the owners could not be reached and kept
customers happy
*Successfully taught all field crews CPR
*Worked with bookkeeper to streamline crew time reporting process, to save time and prevent
mistakes
*Worked on-call 24/7 for crews
2005 Elite Communications, Carmel, IN
Project Coordinator
• Ran all day to day activities
• Ensured jobs were on time and on budget
• Assembled and reviewed all close out documents
• Assisted with crews as needed
• Ordered and tracked all materials in Excel
• Reviewed all timesheets and expenses
Achievements:
*Cut costs and raised profit margins
*Streamlined the closeout process
COMPUTER SKILLS
MS Word - intermediate level -, Excel – intermediate level, PowerPoint – intermediate level, Outlook,
SharePoint, Microsoft Chart, Lotus Notes, passed the Life, Health and Accident Insurance Exam
EDUCATION
2013-2015 – Indiana Wesleyan University, Indianapolis – Associate of Science in Business
1988 Spencer School of Business, Spencer, IA
Certificate in Travel and Tourism
1991-1994 NKU, Alexandria, KY some college coursework completed
1994-1995 Thomas Moore College, Edgewood, KY some college coursework completed
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