Engineer Quality Assurance

More than fifteen plus years of hand-on experiences in Consumer

Electronics, LED technology, Power Electronics, Telecom equipment,

semiconductor equipment and others electronics industries which

demonstrated in the areas of:

QA Engineer and Customer Quality Manager

. Trained ISO13485 and ISO 60601 Quality System Requirement by ASQ (2013).

NCMR, MRB, and Deviation medical implementation process. Trained in Lean

Manufacturing and Black Belt tools and processes

. Experience with Design Controls (DFR and Supplier Reliability), Process

Development and Quality Assurance (DFQ), and Quality Risk Management

(FMEA and FTA).

. Certified Lead Auditor ISO9000 and TL9000. Hand-on experience, set up QMS

for ISO certification for 2 start-up companies.. Performed multiple

internal audits per ISO-9001 processes.

. Experienced in participate MRB meetings to drive effective material

disposition for NCMRs, research information and provides guidance to team

for root cause analysis, risk assessment, and disposition recommendations

. Using Agile and Oracle for documentation system to enforce the

effectiveness of QMS, NCMR, ECO and MRB ensuring products meet applicable

quality standards.

. Manage quality team, customer interface for all quality and reliability

issues which include quality assurance and control. Leading effort of ISO

audit and internal training to other department and associates.

. Initiate and develop required inspections, testing and audit of incoming

and outgoing product audit.

. Perform reliability & warranty analysis to provide proactive feedback to

development teams and service

. Define and report quarterly metrics and benchmarks of long-term product

quality and reliability. Weekly conference calls with key customer on

quality issue if any and process improvement.

. Visits and confers with vendors to obtain information related to supply

quality, capacity of vendor to meet orders, and vendor quality standards.

. Drive customer quality issue resolution with Design team and Contract

Manufacturing (CM).

. Using Weibull software to analyze the Cumulative Failure Prediction,

detect trends and predict future discrepancies on critical components and

sub-assemblies

Component and Reliability Engineering skills and experiences:

. Evaluate new component and supplier qualification process. Work parallel

with commodity management, compliance and design engineer to guide and

qualify new electrical/optical components.

. Participates in the reviewing of engineering designs to contribute

quality assurance requirements and considerations.

. Develops initial and subsequent modifications of product assurance

program to delineate areas of responsibility, personnel requirements, and

operational procedures within program.

. Provide methodology, test tools, and result assessment to reliability

test engineer, technician and suppliers. Work with design engineering

team quickly resolves early design issue to transit a high reliability

product to manufacturing.

. Champion in design assurance and reliability methodologies include HALT,

HASS, ORT and ALT. Reliability Lab lay-out, hand-on and manage test team

to accomplish goals.

. Discover product design margin from HALT to HASS to ORT, simplify the low

cost sampling burn-in optimization

. Perform MTBF calculation,use of reliability software (Relex, Telcordia,

Weibull) to characterize lifetimes of product, system metrics, and trade-

off analysis to make product more robust.

. Hardware Design Verification Team member, in-depth knowledge and

technical expertise from electrical component to system level. Ability to

read/interpret engineering drawings and schematics. Product modeling,

testing and critical analysis function. Electro/mechanical experience

achievement and ability to allocate subsystem level reliability

requirements to assure system goal is achieved. Providing design input to

improve product reliability when necessary.

. Team member of Risk Analysis (Design FMEA) and Risk Management (Process

FMEA)

Technical Skills

. Certified Lead Auditor ISO9000 and TL9000. Hand-on experience, set up QMS

for ISO certification for 2 start-up companies. Solid understanding of

electrical/mechanical assemblies to compfy with IPC-610 workmanship

standards.

. Statistical data analysis and reporting abilities (Weibull 7, Minitab,

Relex, Excel, PowerPoint,)

. Experience performing reliability testing including Mechanical Stress

Tests, Shock, / Drop / Vibration Testing, Environmental Testing. Field

reliability monitoring techniques and quality/reliability KPIs.

. Compliance testing per GR63, GR468, Telcordia, Fiber Optics,, Mil-STD

883 (Mech shock, Vibration, Thermal Shock, Solderability, Die

Shear..etc),. TL9000 implementation process

. Ability to use fundamental failure analysis methodologies such as circuit

analysis, failure causes, optical microscopy, X-ray, cross-sectioning to

derive a root cause of failure, work with external lab for extended

analysis.

. JEDEC specification testing for automobile LED requirements. Familiarity

with Reliability Monitor Test i.e. Life test, LM80 85/85 test,

Temperature Cycle Test, Thermal Shock Test, Pressure Pot, Constant

Acceleration with ORT.

Others as Assigned. Tony Vu. (510) 996-

8966 (Cell)

TONY VU, 40231 Strawflower

Way

Cell 510-***-**** Fremont

CA 94538

Home 510-***-****

***********@*****.***

OBJECTIVE To obtain a senior position which utilizes the experiences in

Quality, Reliability Engineering and Management.

EXPERIENCES

Philips Lumileds Reliability Assurance Engineer Contract

Position Oct 12 to present.

. LED technology using JEDEC standard. Automobile AEC-Q101

specification. Using Minitab for statistical analysis

. Supplier process management build custom test boards for reliability

and LM80 compliance testings.

. Design for Reliability, hand-on qualification and DOE testing,

statistical techniques and reporting metrics.

Oclaro (acquired Opnext, formerly Stratalight Comm. Telecom Start up)

Transport Optical Networks 40Gbp-100Gbp QA_Reliability Engineer_RMA

Manager Dec 08 to Sep 2012

. Manage quality team as single point contact for Quality and Reliability

- customer interface for all quality and reliability issues which

include Incoming QA (IQA), In-process QC, and Customer QA departments.

. Performed the reliability studies and calculation of all OTM-100G sub-

system and 100G line card products, Design and process FMEA currently

developed at Oclaro. Multi-tasking and flexible to drive changes, cross-

functional team leader to accomplish goal and objectives. Using Agile

to implement changes and Oracle for RMA database.

. Leader and driver of Failure Analysis and Product Reliability efforts

on customer returned failed products

. Product reliability improvements based on lessons learned from product

field failures and manufacturing test failures. Good knowledge in the

circuit design, able to analyze and recommend design improvements.

. Expertise in reliability HALT/ ALT, Reliability Growth, hand-on

testing, statistical methodologies with failure analysis in integrated

logic and circuits. Drive RMA to process profit center, collecting out-

of-warranty revenue.

. Manage and facilitate the failure analysis process to assure root cause

is identified for product failures. Using Weibull software (Reliasoft)

to predict wear out criteria and future maintainability requirements.

Work with field technical support to reduce NTF and improve the

customer knowledge of product and satisfaction.

. Compliance testing per GR63, GR468 and Mil-STD 833G Environment,

Mechanical and Electrical stresses.

. Using Weibull statistical software for data analysis and warranty

prediction.

Cetecom Consumer Electronics, Wireless Communication July 04

to Dec 08

Sr. Reliability and QA Engineer Company

restructured, close-down

. RF service testing of mobile wireless for wireless carrier such as ATT,

Verizon, T-mobile on performance and reliability. Test battery profile,

performance, life test, and recommendation for improvement. Stress test

on time-to- failure, HALT test and ORT demonstration test to predict

end-of-life of mechanical-electrical performance. Qualification test

per procedure 2A of ISTA with drop, stress, corners, salt-spray, and

sand test.

. Exposure to RF electronics and integration supporting 802.11. Knowledge

of analog, RF, and microwave active and passive components.

Polaris Networks Metro Switching Networks

Staff Engineer, NPI, and Hardware QA/Reliability Engineer

Jun 02 to May 04 Start-up Close-down

. Reliability prediction using Telcordia SR-332 and Relex software,

network reliability, and availability analysis.

. Understanding interaction between components to Optical Metro Switch

system. Prototype and pilot testing of OMX system, worked with design

engineer to improve product reliability.

. Found thermal problem with OMX system resulting in the chassis

redesign to accommodate thermal flow.

. Flash Electronic Supplier Management, ISTA packaging design and

certification.

. Took charge of ISO-9001-2000 companywide document and process

implementation. Wrote more than 50 documents which include corporate

quality manual, product life cycle process, and engineering

processes. Took company to certification with ISO-2000 by QMI in Dec

2002. Structured companywide documentation system.

CIENA, Core Switch Division Optical Switching Networks,

Core Director

Lead Engineer, Reliability

Dec 99 to June 02

. Hardware Design Verification Team member, product life cycle process

with reliability prediction using Telcordia SR-332, product modeling,

testing and critical analysis function

. Calculate Core Director's module and system reliability using Relex

software and availability analysis models, network data availability

and maintainability. Next generation CoreDirector with 1536 OC48

expandability, evaluate availability model and work with system

engineer to perform ATT large network performance.

. Took charge of customer reliability related issues, weekly

meeting/conference call with ATT, Tycon, Qwest and other key

customers resolving product/process issues

. Design for Reliability (DFR) ownership for Optical and ASICs, write

work instruction and support optical/ASICs engineering qualifying

critical components meeting Telcordia and MIL-STD requirements. Focus

on quality and component reliability process.

. Conducted HALT test on Core Director Modules. Wrote more than ten

reliability process procedures.

. Contract Manufacturing, supplier management, weekly meeting, follow

up and place preventive action on issues.

. Work with thermal engineering on stress test findings to improve

product reliability.

. Participate in design and reviews; provide findings and

recommendation for improvements

. Well perform in problem solving of electronic components and systems,

knowledge of analog RF and digital integration circuitry, active and

passive components. Assessing CM and supply chain capability gaps.

-Perform design qualification testing, performance verification, and

root cause failure analysis though HALT, ALT and ORT. Advise and

confer with engineers in design reviews of reliability findings and

recommendations

-Compile lessons learned throughout field reliability, process

testing, ORT and early customer returned product.

-Analyze proposed product designs, initial study of design, identify

weak link key components and sub-assemblies, predict final system

reliability and determine gap to achieve specified reliability goals

. ORT test plan and execution in manufacturing and supplier to

demonstrate product life test.

. Part of compliance testing per GR63, Mil-Std 883G Environments,

Mechanical/Electrical compliance.

JETSTREAM COMMUNICATIONS VoDSL IAD/Gateway System, OC-3 with DCS,

DLC

(Start up cut back)

Reliability Engineering and Process Manager

Jan 98 to Dec 99

Worked with design engineers to develop reliability test

strategies, set up processes and execute the above. Completed four

corner and HALT test on two products, mastered the system

integration set up and execution.

. Hand-on experience, ownership of reliability program and

processes, set up including Reliability ORT Lab and tooling. Built

a brand new Reliability Lab which utilizes HALT, ALT, and ORT

methodologies

. Set up requirements and processes for weekly contract supplier yield

reporting system, RMA, Field Failure Matrix reporting system and Just-

in-Time Delivery in Oracle database.

Packaging modeling and ISTA certification to eliminate the DOA and

infant mortality failure.

PREMISYS Communications Telephony Access Equipment (T1-E1, OC3 up to

OC48) Dec 95 to Jan 98. QA/Reliability Engineer and Dept Manager

Company bought out by Zhones Technologies

. In charge of design for reliability function including reliability

prediction, product model, HALT, HASS, ORT testing. Customer RMA,

member of design and field improvement processes.

NOVELLUS SYSTEMS Semiconductor Equipment Sr Reliability Engineer

Jun 93 to Dec 95

. Product Reliability, sub-system and Supply Management on Wafer

Pedestal, High plasma power supply and Robot Arm (Robottic)

reliability improvement projects. Candidate for "Employee of the

month - Oct 95"

. Plasma enhanced chemical vapor deposition (PECVD) and deposit

conductive tungsten films (W-CVD).

KENETECH Windpower HW Reliability & Test Engineer

Livermore, CA. Sept 90 to Jun 93

Supplier Reliability, component to system MTBF calculation.

Verification testing, maintainability calculation,

Power Electronics, RF control system, analog/digital

communication. Awarded "Employee of the month" Jan 93

EDUCATION

Trained in ASQ ISO-2008 Quality System, TL9000 Internal

Auditor, ISO9000 Internal and Lead Auditor

Professional coursework's and seminars in Manufacturing, Quality and

Reliability.

Design for Manufacturability Testability Practices Reliability

Prediction Methodologies. Procurement Q. Control Design for

Reliability Component Technology & Reliability Total Q.

Management Quality Engineering. Process Redesign & Re-

engineering, Measurement System and Data Analysis Geometric

Dimensional & Tolerance, Process Management. CQE & CRE training by

ASQ

. Candidate in Master program at San Jose State University in Industrial

Engineering (Reliability and Quality)

. Bachelor in Science, SJSU 1986

. AS in Pharmaceutical in 2004, active member PTCB

. Certified Reliability Engineer (CRE by ASQ) in 2001. Registered to

recertify in Mar 2014.

Personal Skill Set:

-Self motivated and ability to function on high level in a team

environment

-Strong attention to detail, flexibility and adaptability to accept new

tasks

-Ability to manage multiple projects and ability to complete tests and

resolve problems in an unattended manner

-Dynamic and "can do" attitude engineer with the desire to work with a

great team and product

REFERENCE Available Upon Request, US Citizen.

Contact this candidate