Customer Service Manager

MARTHA NATTYABA

*** ******* **** #*, ******, MA *1826 978-***-****) ********@*****.***

SUMMARY

*-* ***** ** ********** experience/Biology graduate seeking employment to enhance scientific

knowledge and laboratory skills. Highly motivated candidate with exceptional communication

skills, eager to learn, able to work in a self-paced environment, multitask and competent to meet

deadlines.

EDUCATION: Seton Hall University, New Jersey, Bachelors of Science in Biology, May, 2012

RELATED COURSEWORK:

Medical Terminology/Microbiology/Organic Chemistry/Genetics/Analytical

chemistry/Physics/Anatomy and Physiology/Calculus /Cell Biology/Molecular

Biology/Scientific Writing/Immunology/Analytical chemistry/Computer skills/Business

communications

LABORATORY SKILLS

- Aseptic techniques/cGMP’s/editing SOP’s/Knowledge of Gas and Liquid

Chromatography/calibrate laboratory equipments, pipets/autoclaves/documentation/performing

mathematical calculations/Filtration/Distillation/Titration/Proficiency in ELISA, Western blot

- FACS methods/ cell culture/cell counting/thaw/centrifuge/using PCR, Gel Electrophoresis/

immunoassay, enzyme activity/staining techniques/DNA isolation/used/Spectrophotometer/Ph

meter/conductivity/cleanroom environment.

EMPLOYMENT HISTORY

QC Virology Process Associate: Biogen Idec, Cambridge, MA - February, 2013 - current

- Cell counting using the hemacytometer/passaging cells for maintenance/seeding

plates/thawing/freezing of cell lines/virus titration by TCID50/media preparation using the GE

healthcare pre packed, disposable PD-10 column/ Preparing aliquots

- Preparation of germicides and detergent solutions/Date and sign/track operations on expiration

dates/ handle/ document reagents received/Restock all laboratories/ mix and weighing

chemicals/dispose of hazardous material/performing analytical methods

- Characterize recombinant protein therapeutics and antibody drug conjugates using techniques

such as HPLC liquid chromatography/mass spectrometry (MS) and capillary electrophoresis

(CE).

- Execute QC laboratory related activities with other team members like sampling handling,

equipment maintenance/review of QC batch records/certificates of analysis/ knowledge of

applicable domestic/international standards and regulations

- Strong knowledge of 21 CFR Part II for electronic records.

Laboratory Technician, Seton Hall University, South Orange, New Jersey - September, 2010

- November, 2011

- Execution of analyses (spectrophotometry, HPLC (SEC, Affinity, RP), ELISA, electrophoresis,

pH, conductivity microbiology) on samples for production.

- Process development, stability studies and correct documentation results according to document

instructions/calibration of analytical equipments/troubleshoot/Review analytical dates/Following

validation protocols .

- Participate in projects, support QA/QC departments/Documentation /Writing /Editing of

SOP’s/validation/customer service/ Receive/Order supplies/Used PPE to prepare CIP 100/COP

- Experience with all aspects of monoclonal and antibody generation/Purification using the

HPLC/Reports to Operations manager/ Team that executes testing for adventitious agents, i.e.

virus, mycoplasma in CHO derived

products following established procedures in compliance with cGMP's

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