Customer Service Sales
Resume:
Andrea I. Okereke
Hamilton, NJ 08610
*************@*****.***
OBJECTIVE:
Energetic, goal-oriented professional seeking a medical receptionist
position.
SKILLS:
.Friendly and outgoing, with a pleasant manner and phone voice.
.Excellent people skills.
.Over 2+ years experience in customer service field.
.Amazing customer service and sales skills.
.Exceptional ability to learn new programs, processes, and procedures.
.Excel as both a team member and an independent associate.
.Skilled problem solver and critical thinker.
.Works great under pressure.
.Good organizational and multitasking skills.
.Punctual; recognized for assuming additional responsibilities.
.Adapts quickly in all environments.
.Good sense of humor.
.Motivated team player.
.Natural leader
.Fluent in English, French and basic conversational words and phrases in
Spanish.
.Able to handle sensitive and confidential information.
.Knowledge in operating standard office equipment's such as personal
computers, copiers, fax machines, and telephone system.
.Proficient in Microsoft Office, Power Point, Word processor, and various
other computerized Software.
.Great telephone etiquette.
.Data Entry (35+ WPM).
.Highly skilled in representing employers intelligently and professionally.
EXPERIENCE:
Retail Associate
Ross Dress for Less
Princeton, NJ
Dec 2011 to Present
*Encouraged a customer-focused shopping experience every time by greeting
and responding to the customers in a friendly manner.
*Ensured fast financial transactions to minimize long register lines.
*Resolved all customer complaints and billing problems in a professional
manner.
*Built productive,professional relationships with the customers by
providing them with excellent and prompt service.
*Accurately processed all customer(s) returns.
*Performed all cash, check and credit card transactions with 100% accuracy.
*Recovered merchandises in various department(s).
*Worked in sales floor,stock room, fitting room and front end.
*Kept register terminal and store clean and organized.
*Verified that all customers received receipts for their purchases.
*Adhered to store policies and procedures for operational efficiency.
Seasonal Garden sales Associate
Lowe's Home Improvement
Princeton NJ
May 2011 to Aug. 2011
*Assisted customers in product selections based on their needs.
*Gave product suggestions to customers when needed.
*Informed customers about available products,ongoing sales, discounts and
promotions.
*Performed cash,card and check transactions for customer purchases.
*Answered questions regarding the store and its merchandise.
*Placed special orders or called other stores to find desired items.
*Assisted in keeping the store and stock area clean and orderly at all
times.
Recreational Aide
Royal Health Gate Nursing & Rehabilitation Center
Trenton, NJ
Aug. 2010 to Feb. 2011
*Helped prepare,organize and schedule community programs and gatherings.
*Helped organize activities of special interest to residents.
*Conducted individual in-room visits with residents.
*Recorded and monitored attendance and behaviors of all residents during
recreation programs
Recreational Aide-Externship
Mercerville-Genesis nursing & rehabilitation Center
Hamilton Township, NJ
Jan. 2010 to Mar. 2010
*Helped prepare,organize and schedule community programs and gatherings.
*Helped organize activities of special interest to residents.
*Conducted individual in-room visits with residents.
*Recorded and monitored attendance and behaviors of all residents during
recreation programs.
EDUCATION:
2010 Harris School, NJ
Medical Assistant Program
2006 Hamilton West, NJ
H.S Diploma.
Contact this candidate