Human Resources Manager

Allison M. Pinkney

***** *********** ***

Upper Marlboro, MD 20774

240-***-**** / ****************@*****.***

OBJECTIVE

Administrative clerical work, office support.

SKILLS PROFILE

A "can-do" positive attitude, pleasant and personable,

professional. MS Office Suite (Word, Excel, PowerPoint).

Excellent organizational skills, communication skills, detail

oriented, great attention to detail.

Experience in handling confidential paperwork, high energy,

experience with Internet based software,

Ability to take accurate phone messages and deliver messages

promptly, 45-50 wpm.

Good Judgment and problem solving skills, quick with figuring out

solutions, multi- tasking skills.

Teamwork, and collaboration and independent work skills, great

initiative.

EMPLOYMENT HISTORY

General Clerk (Prince George's County Govt.) (9/12) -

(9/13)

CMT Services, Landover, MD

Communicated (County) health benefits plan information to 500+

employees and retiree population via policy and summary plan

description interpretation.

Worked with managers and analysts to implement health benefit

policies and health plan initiatives, open enrollment procedures

for 500+ county employees and retirees

Enforced and ensured compliance with applicable federal, state,

and local laws and agency regulations.

Sorted mail, checks and packages, operated calculating devices,

updated weekly health plan reports.

Proofread printed and written material for mass mailings,

managerial meetings and health plan initiatives, scanned and

copied retiree health benefit checks and other confidential

employee information.

Processed payroll documents, records and checks, with excel 2007

software (Osha) software, Information updated on a daily basis.

Provided policy interpretation and policy adherence to county

retirees and employees via telephone (multi-line phone system),

mail, e-mail (Microsoft outlook 2007) and in person.

Office Manager

(04/08) - (12/12)

Star Makers Academy Of Dance, Bowie, MD

Conducted job analysis and reviews, for dance studio instructors,

updated calendar content for dance studio students/parents with

information regarding upcoming events and dance schedules

(pricing/schedule changes etc.).

Updated websites database thru yahoo internet based software, data

entry of client information using jack rabbit internet based

software.

Supported management in the development and analysis of

recruitment of perspective dance studio students and staff, for

the dc-metropolitan area with interviews and dance auditions of

students and instructors.

Prepared vacancy announcement and screened resumes for potential

candidates within dance and administrative fields.

Conducted/coordinated recruitment and outreach activities.

Served as human resources coordinator/advisor to clients in

regards to their account, account activity.

Liaison between clients and dance instructors to answer questions,

resolve problems and promote positive client/employee relations

Served as the contact person in my organization for all vendor

maintenance or service requests.

EDUCATION

B.A. in Communications, Bowie State University,

College of Arts and Sciences (5/09)

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