Administrative Assistant Customer Service
Resume:
Cynthia Killian
Bourbon, MO
***********@*****.*** - 573-***-****
To obtain a position where I can utilize my computer, clerical, customer, and professional skills.
WORK EXPERIENCE
COMMUNITY SUPPORT SPECIALIST
Pathways Community Behavioral Health Inc - Cuba, MO - 2011 to 2013
Worked one on one with children and their family
* Completed with family reports and progress to help with treatment
* Assisted and maintained an individual's ongoing community adjustment
Employer Dates
Community Support Specialist
Pathways Community Behavioral Health Inc - Cuba, MO - 2011 to 2013
Worked one on one with children and their family
Completed with family reports and progress to help with treatment
Assisted and maintained an individual’s ongoing community adjustment
Administrative Assistant
Malik Management Group - Cape Girardeau, MO - 2010 to 2011
Answered phones, accounts payable and receivable, payroll, taxes, tax payments, reconciled bank statements.
Customer Service Representative/Correspondence
Adept Results - Washington, MO - August 2009 to November 2010
Correspondence through email and postal mail, billing disputes, reports, answers phones and faxed request
from customers.
Youth Specialist
Girardot Center - Cape Girardeau, MO - February 2006 to January 2009
Monitored youth, substitute teacher, monthly reports for state, communicated with parents and service
coordinator, distribution of medication, typing, answering phones and progress of youth's treatment plan.
Administrative Assistant
Scott City High School - Scott City, MO - September 1995 to January 2006
Answered phone, typing, filing, attendance, report cards, yearly and monthly calendars, discipline, prepared
all graduation materials, distribution of mail, distributed mass mailings, state reports monthly and yearly.
EDUCATION
Criminal Justice
Southeast Missouri State University - Southeast, Missouri, US
May 2006
BS in Criminal Justice
Scott City High School - Scott City, MO
1972 to 1976
ADDITIONAL INFORMATION
SKILLS
Communication: writes clearly and concisely, speaks effectively, listens attentively, provides great eye
contact, openly expresses ideas, negotiates/resolves differences, leads group discussions, provides feedback,
persuades others, provides well-thought out solutions, gathers appropriate information, confidently speaks in
public, confidential.
Organizational Skills: handles details, coordinates tasks, punctual, manages projects effectively, meets
deadlines, sets goals, plans and arranges activities, multi-tasks, efficiency.
Computer/Office skills: Microsoft Office, Excel, Word, PowerPoint, Outlook express (email), typing, faxing,
editing, payroll, taxes, reports, record keeping, customer services, billing disputes.
Contact this candidate