Customer Service Security Guard

**** ******** ******, ***** *.Y *****•917-***-****•******@*****.***

Christopher Ruben Guzman

June 2009- Sept 2009 Bed Bath and Beyond New York, N.Y

Home Delivery Specialist/ Cashier

Meticulously prepared customers’ orders, properly packed them in boxes, and

•

stored them in designated area to ensure that each is ready for delivery.

Assisted customers in identifying and locating merchandise they wished to

•

purchase.

Handled customer transaction at the register and always provided exceptional

•

customer service by greeting, smiling, and inquiring on how I can be of further

assistance.

Respectfully listened to customers’ concerns and grievances with a genuine

•

willingness to help and resolve issues on the spot; this ensured customer

satisfaction, and thus, loyalty.

References

2311 Beaumont Avenue, Bronx N.Y, 10458•917-***-****•******@***.***

Christopher Ruben Guzman

Objective

• NYS Regent H.S Diploma

• Eight and Sixteen Hour Security Guard Certificate

• Fire Guard Certificate/Fire Guard License

• Security Guard License

• Attentive to Detail

• Diligent and exceeds expectations

• Patient and Friendly

Experience

March 2002 - present

JR Fencing Staten Island, N.Y

Fence Installer

Experienced in: mixing cement, digging and drilling holes, and precisely taking

measurements (and cutting materials) in order to construct the fence and ensure the

highest quality.

Utilized organization skills in: checking property boundaries, delivering materials to

job site, and transporting colleagues and raw material to each job site.

Established a positive rapport with clients during the entire construction: planning of

the project, consistent updates and reception of feedback during the project, and

openly communicating upon collection of payment.

Led and supervised the team of fence installers to ensure efficiency and expeditious

completion of the task.

2311 Beaumont Avenue, Bronx N.Y 10458•917-***-****•******@*****.***

Christopher Ruben Guzman

June 2009- Sept 2009 Bed Bath and Beyond New York, N.Y

Home Delivery Specialist/ Cashier

Meticulously prepared customers’ orders, properly packed them in boxes, and

•

stored them in designated area to ensure that each is ready for delivery.

Assisted customers in identifying and locating merchandise they wished to

•

purchase.

Handled customer transaction at the register and always provided exceptional

•

customer service by greeting, smiling, and inquiring on how I can be of further

assistance.

Respectfully listened to customers’ concerns and grievances with a genuine

•

willingness to help and resolve issues on the spot; this ensured customer

satisfaction, and thus, loyalty.

References

January 2011- June

St. Joseph- St. Thomas School Staten Island, N.Y

2013

Maintenance Worker

Meticulously completed daily tasks including: sweeping and mopping (classrooms,

offices, lounges, and kitchens), disinfecting (desks, windows and all bathrooms),

and collecting and disposing of all garbage. I was also responsible for exterior

maintenance: mowing lawns, cutting hedges, and snow removal.

Responsible for utilizing organizational skills in storing cleaning supplies after their

use and replenishing supplies as necessary.

Excelled in the aforementioned duties as well as additional tasks such as stripping/

waxing floors, painting walls, and extinguishing fires (on several occasions).

Jose Quinoles, Co worker at St. Joseph St. Thomas, 347-***-****

Joann Del George, Principal at St. Joseph St. Thomas, 718-***-****

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