Amrit Hans, M.B.A., B.B.A.
ORLANDO, FLORIDA *****
*********@***.***
Over 10 years of experience in Business/IT Implementation, Management,
Analysis, Records management, Project Management business and financial
analysis, training and development by utilizing skills in all areas
below:
Systems/Business Business Operations Educational development
Analysis Management
Quality Analysis Project Management Organizational
Quantitative Analysis Progress Management Development
Contract Management Reorganizational
Quality Assurance Performance Management Development
Software Analysis Change Management Policies & Procedures
Software development Business/Client Relations development
Software/EMR Alternative Dispute Recruitment & Retention
Implementation Resolution
Document/Record Training/development
Control Auditing
professional Experience
MOSAIC-GLOBAL-IT BUSINESS SYSTEMS ANALYST/DOCUMENT CONTROL CONSULTANT
February 2012-Present
Global software implementation and Document Control Management of Open
Text, Content Server for potash and phosphate plants in the United States,
Canada, and Argentina. Responsibilities include,
. Developed /implemented/Sustained Global business structures at each
potash and phosphate site in accordance with strategic goals and
vision
. Process and end user resolution.
. Created detailed user training materials and documentation, provided
training to a large scale user base on application side and user end.
. Mentored/consulted site Document Control Consultants/departments in
coordinating and overseeing document control/record retention/auditing
and scheduling to ensure compliance with regulatory requirement for
ISO/OSHAS program requirements and best practices.
. Developed and sustained relations with each site and the business unit
by Identifying discrepancies between business unit and site processes.
. Developed/Implemented procedures/policies that aligned with strategic
goals and vision Coordination with business units and functional
groups
. Identified communicated and mitigated risks
. Projected discrepancies/solutions to IT and business support,
Business Leads, and Senior leadership
. Aligned solutions and tasked prioritization in accordance with
strategic goals and vision
. Systems/Software/QA
. Business/IT Analysis
Consulate healthcare-IT Business Project Management Momentum software-
August 22, 2011-January2012
Responsibilities included:
. Project Management
. Financial Forecasting/Budgeting
. Systems/Software analysis
. Process and user resolution
. QA and database testing from training to production/Developed test
scripts
. Developed/Implemented Policies/Procedures /Change Management
. Document design/creation
. Created/Implemented system user manuals.
. Developed ways to communicate complex, technical information to a non-
technical audience
. Provided training to a large scale user base including billing and
clinical aspects of software, billing guidelines, state and national
regulations, job descriptive on both application side and user end.
. supervised Project Team/QA/ Business System Analysts
. Built sustaining relations with IT department and the healthcare
business facilities across the United States
. Developed/Implemented Marketing tools for software production into
facilities
Physicians billing solutions, inc- Director Business Operations
February 2003 to February 2010
. Implemented and executed detailed business and functional
requirements for Healthcare/legal related businesses
Developed/Implemented Marketing for healthcare providers, legal and
healthcare facilities
. Developed/ Implemented/negotiated detailed project plans/Project
Management/budgets/salaries/ ensuring successful delivery of
requirements
. Directed business development cycle from inception to completion for
each healthcare provider/facility
. Structured and implemented programs and policies in the areas of
state audits, change management, employee training and educational
development, organizational development, reorganizational development,
training, compensation structures, bringing protocol into full
compliance.
. Implemented/Directed teamwork/open-door environment conducive to
positive dialogue across the organization
. Created/Implemented training materials/workshops for human resources,
job descriptions, procedures, code of conduct, policy, compliance,
office protocol, change management, disciplinary procedures, and legal
ramifications. Set policy and procedures for departments such as IT
including forms creation and work flows, documentation, policies and
procedures
. Created a strong infrastructure development that enhanced the
scalability of each organization, allowing the proper software systems
and processes to be integrated with best practices ensuring
consistency and stability by developing and executing detailed test
plans for internal testing and user acceptance testing by testing
Software and Standard Operating Procedures, Assisted programmers and
developers for various software companies/clients through development
phase, internal testing, deploying, maintaining, and supporting client
initiatives on both the user end and applications end.
. Created and sustained all business relationships with healthcare
facilities, providers, insurance companies, and legal offices across
the United States
Education & Certifications
A.A. - ASSOCIATE OF ARTS DEGREE, VALENCIA COMMUNITY COLLEGE
B.B.A. - Finance 2006, Belford University
M.B.A. - 2008, Belford University
Skills/Abilities
. PROFESSIONAL PR SKILLS
. Strategic thinker
. Able to work independently
. Excellence in Problem Solving
. Excellent verbal, written and Communication Skills
. Road warrior
. Excellence in business relationships
. Multilingual
. Excellent Leadership Skills
.