Sales Manager

RONALD G. DUKE, MBA

Sales & Business Development Business Operations Strategic Management

Offering years of distinguished contribution in driving sales, business development and marketing functions,

developing and mobilizing highly effective operational strategies with high service quality for significant profit

achievements across the distribution, manufacturing, medical and industrial sectors at global level. Adept at

monitoring channel & distribution management; implementing effective target marketing & penetration st rategies

to maximize sales and accomplishment of revenue and collection targets. Professional record demonstrates year -

after-year success in achieving revenue, profit and business growth objectives within start -up, turnaround and rapid

change environments. Driving new business though key accounts & establishing strategic partnerships to increase

revenue.

KEY AREAS OF EXPERTISE

Strategy/ Execution/ Leadership Product Management Team Management

P&L Accountability Market Research Liaison & Coordination

Business Development Sales Promotion Training & Development

Growth Management Key Account Management

Channel Management/ Customer Relationship

Distribution Management

EXPERIENCE & ACHIEVEMENTS

OPERATIONS/SALES/ PROJECT MANAGEMENT CONSULTING, ATHENS, GA Feb 2013-present

Director

Steered consistent efforts towards providing corporate consulting services for operations, sales, projects, branch

operations, facility management, safety management and supply chain management. Full accountability in set ting

strategic direction based on customer needs and business goals.

Projects & Accomplishments:

Provided SCM consulting and helped client achieve inventory reductions up to 30%.

Assisted the client in discovering safety violations and avoided OSHA fines.

Created or refined staff job descriptions; established individual goals and objectives to promote

professional growth and align with corporate benchmarks.

Set up processes; developed metrics to measure client performance against objectives.

RELIABLE AUTOMATIC SPRINKLER COMPANY Jul 2004-Feb 2013

Operations Manager-Southeast

Managed day-to-day business operations from strategic management, sales, warehouse management, inventory and

distribution for manufacturer of fire sprinklers and related systems across Atlanta, Memphis, and Liberty, SC.

Accountable for setting & achieving the top-line and bottom-line targets within the prescribed budget and time.

Hired, trained, developed, new customer service & warehouse staff with focus on best practice s, personal strengths,

performance, and advancement.

Projects & Accomplishments:

Managed top performing North American operation from 2005-2010.

Led the development and implementation of warehouse management system (WMS); trained staff in North

America and UK on the same which led to increase in inventory accuracy from 70% to > 99% while virtually

eliminating shipping errors.

Launched corporate initiatives to reduce slow or excess inventory resulting in >$500,000 reduction of aged

inventory in five months.

Instrumental in creation of E-Commerce (E-Store), procedures and user manual for use by customers and

customer service personnel leading to significant increase in E-Commerce traffic; established metrics and

KPIs to measure E-Store success against senior management goals objectives.

Developed and launched an automated materials purchasing program reducing time required to purchase

resale materials by >60%; increased inventory turns from 6 to >10.

419 Milledge Terrace• Athens • GA • 30606• +706-***-****/ 706-***-****• acbmo2@r.postjobfree.com•

www.linkedin.com/in/RonaldDuke

Selected shipping vendors based on ability to maximize on-time delivery and minimize costs by >15 %.

Conducted comprehensive quarterly safety meetings for eastern U.S. and Canada operations directed

towards increased safety, best practices, company policy, and procedures.

Member of Kaizen teams tasked with calculating optimal trigger points, lot sizes for corporate finished

goods, distribution center inventory levels, and continuous improvement to increase shipping speed to

customers worldwide.

Directed P&L responsibility for lift equipment, fleet, utilities, s hipping/office supplies, computers, staffing,

etc. aligned with corporate objectives. Made revisions and modifications as directed.

AVERY DENNISON, STRONGSVILLE, OH Jan 2003-Jul 2004

Account Manager-Southeast

Developed and enhanced business for the organization; set up business operations and developed key accounts in

southeast for sales of labels for consumer and industrial needs.

Projects & Accomplishments:

Assisted marketing department in roll-out of new labeling technology in 2003 –2004 along with marketing

plans including advertising.

Researched targeted markets & evaluated strategies to identify potential consumers of products & services;

developed sales and marketing strategies, established sales goals, studied the elements in a sal es promotion

plan & considered consumer preference to drive business volumes.

Conducted sales training to new sales professionals to maximize proficiency and knowledge attainment.

H.B FULLER COMPANY Jan 1995 – Jan 2003

Distributor Products Sales Manager (Jan 2000-Jan 2003)

Account Manager (Jan 1995-Jan 2000)

Provided product marketing and development roadmaps for Fuller adhesives in nine south ern and southeastern

states. Generated business from various channel partners for the company while establishing healthy business

relations with clients & external associates for securing repeat business & long term customer loyalty. Increased

brand visibility and generated queries and leads while conducting promotional activities within given budget and

time frame.

Projects & Accomplishments:

Rated as top manager in North America for increasing business by over $1.539 million in 2001.

Led over 72 distributor account managers across the region, provided coaching and training of product

lines and selling techniques, developed sales manuals in order to achieve sales targets and acquire key

accounts.

Manager of task force responsible for successfully reducing product distributors from over 600 to 40 while

increasing sales revenue.

Successfully carried out product launch of urethane to ensure wide distribution of the product through

effective market penetration, brand promotional activities and programs.

Increased sales of applied powder coatings in Arkansas, Oklahoma, Utah and Colorado by 22.4% with a

revenue of $1,404,706 as Account Manager, 1999.

Exceeded divisional quota of 12% sales increase in 1995, achieving 18.7% increase in sales .

PREVIOUS ASSIGNMENTS

LYNN MEDICAL, BLOOMFIELD HILLS, MI Jan 1994-Dec 1994

Senior Professional Sales Representative

PRECISION BIOMEDICAL TECHNIQUES, PLANO, TX May 1992-Dec 1993

Senior Professional Sales Representative

THE VALSPAR CORPORATION, MINNEAPOLIS, MN Mar 1989-May 1992

Account Manager

EDUCATION

MBA at University of Arkansas at Little Rock, Little Rock, AR, 1998, 3.9 GPA

Bachelor of Business Administration / Marketing at University of Central Arkansas, Conway, AR, 1982

419 Milledge Terrace• Athens • GA • 30606• +706-***-****/ 706-***-****• acbmo2@r.postjobfree.com•

www.linkedin.com/in/RonaldDuke

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