Customer Service Sales

Martin Weinberger

Customer Service for PC's and Websites

********@*****.***

Summary

Have a range of experience in front-end coding and assisting customer and businesses in using e-commerce

websites and troubleshooting PC's.

Experience

Email Developer at Epsilon

2013 - 2013 (less than a year)

Coded emails in HTML and wrote technical documentation of my techniques

Web Designer at Freelance

September 2011 - January 2013 (1 year 5 months)

Antique Website - Developed front-end and handled customer inquiries of products on website

ShmuelGlassman.com - Developed event coordinator website

Client Web Support at ISDA

April 2011 - July 2011 (4 months)

Handled customer service, website file transfers and HTML coding for ISDA.org.

IT Sales Engineer at Software For Less

January 2009 - October 2010 (1 year 10 months)

• Assisted Senior IT Technical staff to provide installation support and services to set up, install, move, add

and change PC hardware and software throughout the firm as well as client machines

• Assisted Senior IT Technical staff in the repair of Apple and PC Compatible machines for customers

• Assisted end users with hardware, software, cables, networking and OS support requirements in keeping

with industry standard practices

• Obtained various certifications from Vendors such as Cisco, IBM, VMWare and McAfee to enable products

to be sold and serviced

• Served as part of sales force to obtain quotes for hardware and software for corporate clients

Web Developer at Outdash Developement

June 2007 - November 2008 (1 year 6 months)

Provided support for front office including customer service, accounting and warehouse operations

Developed several landing pages in HTML/CSS for products connected to main shopping cart.

Created reports on backend for accounting and inventory in Classic ASP and .NET, using SQL.

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Courses

B.A., Psychology

Touro College

Industrial Psychology

Skills & Expertise

Web Design

Scripting

JavaScript

CSS

HTML

PHP

Customer Service

Technical Support

Education

Touro College

B.A., Psychology, 2003 - 2007

Activities and Societies: Writer For college newspaper

Interests

Designing websites for individuals,

Outdoor Activities,

Online Games.

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Martin Weinberger

Customer Service for PC's and Websites

********@*****.***

Contact Martin on LinkedIn

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Contact this candidate