Quality Assurance Customer Service
Resume:
Monique DeSalvo
Seeking rewarding opportunities.
************@*****.***
Summary
I began working at Janssen AI R&D as a temporary receptionist. I worked my way up to a full-time position as
a Senior Associate in Quality Assurance and Compliance focusing in the areas of Training, QA Document
Control, and Records Management.
My past at Janssen AI has proven that I can adapt to new environments quickly and encompass the unfamiliar
with an upward motion.
If you have any appropriate opportunities available, please contact me by e-mail, LinkedIn, or phone.
Experience
Senior Associate, Quality Assurance & Compliance at Janssen Alzheimer Immunotherapy
June 2012 - May 2013 (1 year)
QA Document Control Associate via Ranstad Staffing at Janssen Alzheimer Immunotherapy
September 2011 - June 2012 (10 months)
Systems Management Associate at Janssen Alzheimer Immunotherapy via Spherion Staffing
March 2011 - September 2011 (7 months)
Document Control Specialist via Spherion Staffing at Janssen Alzheimer Immunotherapy Research and
Development
June 2010 - November 2010 (6 months)
1 recommendation available upon request
Receptionist and Document Imaging Specialist at Adams and Reese, L.L.P via Copy.doc
May 2007 - February 2010 (2 years 10 months)
2 recommendations available upon request
Document Imaging Specialist at Docusource Litigation Support
July 2006 - April 2007 (10 months)
.
Lead Barista at CC's Community Coffee House
January 2005 - June 2006 (1 year 6 months)
1 recommendation available upon request
Technical Assistant and Shipping Department Lead at Gulf States Optical Laboratories, Inc.
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January 2003 - December 2004 (2 years)
Skills & Expertise
FDA
GCP
Sop
21 CFR Part 11
GxP
Quality Assurance
Biopharmaceuticals
Pharmaceutical Industry
Microsoft Office
Access Database
Visio
Photoshop
Inkscape
HTML
Change Control
Awesomeness
Software Documentation
Biotechnology
Records Management
Document Management
User Acceptance Testing
Documentum
CSS
SharePoint
Data Entry
Customer Service
Administrative Functions
Troubleshooting
EDMS
Adobe Acrobat Pro
Education
San Francisco State University
2011 - 2011
University of New Orleans
General Studies, 1999 - 2001
Immaculata High School
1995 - 1999
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Interests
Working hard, enjoying life, camping, hiking, traveling, music, art, photography, technology, internet, nutrition.
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Monique DeSalvo
Seeking rewarding opportunities.
************@*****.***
4 people have recommended Monique
"Monique is a dedicated, hard-working, and resourceful team member. She actively sought out new
assignments, worked quickly and efficiently to complete with a high degree of accuracy, and came back to
ask for the next thing to do."
Kathy Trimble, Director Safety Operations, Global Pharmacovigilance and Risk Management, Janssen
Alzheimer Immunotherapy Research and Development, LLC, managed Monique indirectly at Janssen
Alzheimer Immunotherapy Research and Development
"Monique is a very efficient and hard worker. She is dedicated to her job, gets to work early, stays late and
does whatever is needed to do, no matter the task. I would highly recommend her for any job in the office."
Tommy Santora, Communications Specialist, Adams and Reese LLP, worked with Monique at Copy.doc
"Monique used to work at the document company at my law firm and was a great asset. There were many
times when she really came through for me in time-sensitive situations."
Jeff Richardson, Partner, Adams and Reese LLP, managed Monique indirectly at Copy. Doc
"Monique was a joy to work with, as her sunny personality lit up the room. She was a favorite of her
coworkers as well as the customers, and she always made the extra effort to ensure the highest quality product
was served. I would recommend Monique for any position, and vouch for her strong, upbeat character and
diligent work effort. A plus!"
Thomas Mahler, Ambassador, US Peace Corps, worked directly with Monique at CC's Community
Coffee House
Contact Monique on LinkedIn
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Contact this candidate