Manager Sql Server
Resume:
Louis M. Tanner
San Antonio, Texas 78258
***********@*****.***
Summary of Qualifications
* ** ***** ** ********** managing IT support staff and hardware resources.
2 14 years of experience with Microsoft Networks, Exchange Servers and several digital telephone
switches including IP phone
3 13 years of programing experience in multiple languages, also retail experience including
Federated department stores, Lowes, Home Depot, Krispy Kreme
4 Expert level with Windows NT4.0/2000/2003/2008 Servers, IIS 4.0/5.0/6.0, Exchange
2000/2003, all windows desktop operating systems, Switches, VPN, Firewalls
5 Previous certifications in MCSE, Exchange Cisco, Solaris, Domino, SAS
6 Expert knowledge of MS Office and experience with SharePoint
7 MS degree in Computer Science
8 Exercises good judgment and discretion in execution of job responsibilities
Technical Skills
Operating Systems Windows NT4.0/2000/2003/2008, Windows 95, Windows 98,XP, Vista, Windows 7,
Windows 8, Linux, Sun Solaris (x86), AIX OS400, OS2, BPM, VM, TSO
Protocols TCP/IP, DNS, DHCP, DNS, SMTP, POP, IMAP, SSL, 802.11, OSPF, BGP, VSAT
Mail Systems Exchange 5.5, Exchange 2000/2003, Linux/Sun SendMail, BlackBerry Enterprise, Spam
Filters, Domino, Gmail
Web Servers IIS, Apache, SSL, HTTPS, Streaming Media, IBM
Hardware HP/Compaq, Dell Clusters, IBM, Intel, Gateway, Cisco, 3COM, Adaptec
Wireless Sonic Wall TZW, Belkin, LinkSys, Microsoft and Cisco Aironet direct configuration
experience. Solid understanding of all the 802.11x protocols and associated security
algorithms
Security Intrusion Detection, Intrusion Prevention, Firewalls (Sonic Wall, Fortigate, Cisco,
Checkpoint), Antivirus (CA, Trend Micro, Symantec)
Remote access Terminal Server (2003, 2008 Beta3), Citrix
Utilities Veritas, VMWare, Cisco Works, Ghost, Site Scope, Sniffer Pro, PC Anywhere, WhatsUp
Gold, Web Trends, HP OpenView
SAN Iomega, Dell, HP/Compaq
Virtualization VMWare, Microsoft Virtual Server, Microsoft Virtual Machine Manager, EMC
Professional Experience
Texas Education Agency Austin, Tx May Jul 2013
Contractor
Served as a contract employee for the Texas education agency, responsible for advising the staff on how to
proceed in security, data consolidation, and data repositories standards
9 Wrote and executed the plan which made it possible to place SAS datasets on a
universally available public website
10 Evaluated replacement for Tivoli Access Manager
11 Created graphics layouts and other necessary elements of the operation
Key Achievement:
Researched, garnered agreement, and conducted interviews and team
meetings regarding the replacement of Tivoli Access Manager
Environment: Windows 7, AIX 6.0, Tivoli Access Manager, Websphere, SharePoint, Windows
server 2008
IBM San Antonio, TX Nov 1998 Mar 2012
Senior Architect
Assigned to IBM customers often for lengthy periods of time to assist them in determining the major
issues in their computing environment.
12 Responsible for over 200 clients located throughout North and South America
13 Managed corporate help desk and designed plans to streamline the process
14 Selected and implemented new software for clients
15 Established and maintained Business Security and designed and implemented
disaster recovery plans
16 Managed IT support staff internal at IBM
17 Managed teams of up to 75 people on technical and project management
implementations at customer sites
18 Implemented Domino release 2 through 8.5, Microsoft servers, AIX servers, Solaris
servers, AS 400 servers, Storage area Networks, All PC operating systems including Linux,
DBII, Oracle, SQL server Exchange servers and many other ancillary products at businesses
from 45 to 400,000 employees
19 Managed IIS, Exchange, SendMail, SQL, Anti Virus, Backups, Remote Desktop,
Great Plains, Q, Anti Spam, Anti Spyware, Anti Adware, Domino, Notes, Wepsphere portal,
patches, fixes, and network troubleshooting
1
Key Achievements:
Stabilized the general email systems for Chase Bank, saving them 300 million dollars per year
Installed the system that allowed the Atlantic fleet of the US Navy to have the first immediate secure
ship to ship chat sessions,saving them 40 million dollars per year
Installed Federated Department Stores industry wide hardware and software, enabling them to
accurately determine point of sale information, saving them 43 million dollars per year
Worked directly with the CIO of Bank of America to de commission old and unreliable equipment,
replacing it with new very redundant hardware, saving them 48 million per year
Upgraded Aerospace’s email system to insure near immediate Failover for standby servers, saving
them 8 million dollars
Installed email for each individual member of the Lowes home improvement stores, saving them 4
million dollars per year
Stabilized Home Depot's company wide email system, saving them well over a million dollars per
year
Environment: Ubuntu Desktop, Linux, XP, Vista, Windows Server 2003/2008 Enterprise/Standard,
Exchange 2003, ACT!, Symantec, Trend Micro, MS Office 2003/2007, Open office, WordPerfect
Office suite, Domino, Lotus Notes, DBII, SQL server, Oracle, Sybase, People Soft, SAP, Cisco, 802.11
a m EMC, IBM disk arrays, AIX, Solaris, AS400, DNS servers of several varieties, DHCP packages
among 6 different operating systems, various printers of all types, backup subsystems of 4 different
types
Fluor Daniel Greenville, SC May 1994 Nov 1998
Manager of Domino and Web applications
Hired to fix a modem issue with an obscure operating system for a two week contract. Was deemed
indispensable and promoted to manager of computer operations with thirty five employees.
1 Provided technical leadership in all forms of Domino, which Fluor Daniel used for
email and applications.
2 Managed web developers and gave specific advice as to how to arrange the Web
applications
3 Full responsibility for a group of thirty two professionals in worldwide settings
4 Managed vendors and IT related contract negotiations
5 Managed the help desk
Key Achievement:
Implemented and managed the largest roll out of server applications ever for this company,
including mail systems for 25,000 employees worldwide
Environment: Windows server, Tivoli Storage Manager, Tivoli Access Manager, Domino, Lotus
Notes, SAS, DBII, AIX servers, Remedy help desk software, Novell
Texas Legislative Budget Board Austin, TX Sep 1983 May 1994
Manager of computing services
Was the first computer person hired at the Legislative Budget Board (LBB). Managed all aspects of
computer operations for the LBB. Managed up to twenty four computer professionals through ten
years and five legislative sessions.
1 Managed applications running on Mainframe, Mini and Micro computers and wrote
code in assembler, SAS and various other software languages
2 Oversaw all technology purchases, including desktops, software, hardware, printers,
servers, workstations, internet access and maintenance contracts throughout all state
agencies of Texas as well as the design and implementation of new applications and their
suitability for the agency
3 Reviewed managed and approved all vendor contracts
4 Evaluated and approved new hardware and software
5 Wrote and implemented the DBII application that first automated the Texas budget
submission
6 Determined needs and requirements for updating and improvements in technology
7 Created the school finance, prison funding models and fiscal note application
service
8 Supervised networking of all state agencies, their vendors, branch offices and
contractors
9 Designed and implemented Data warehousing to contain all budget information,
school finance model, and prison finance model
Key Achievement: Designed and executed a monumental transition from calculators to complete
computer aided budgeting for a 38 billion dollar statewide system
Environment: Novell, CCMail, Mainframe, Mini, micro computers, firewalls, hub and spoke, DNS,
Lotus Notes, PL1, DBII, SAS, Assembler languages, Printer languages, Postscript, WordPerfect, Lotus
1 2 3, Excel, TCP/IP, first connection to the ARPAnet (the forerunner to the internet)
DUCATION
E
MS Computer Science Texas State University, San Marcos, Texas GPA 3.9
BA Sociology/German Texas State University, San Marcos, Texas GPA 3.85
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