Customer Service Manager

MELODY PARKER

**** ********** ****, ********** ******* 30052

Mobile 678-***-**** * Home 770-***-****

**********@*****.***

Professional Skills

Administration/Clerical Detail Oriented

Customer Service Productive

MS Office Professional software Honest and Loyal

Microsoft Outlook Dedicated

Accounts Receivable Dependable

Work History

Fresenius Medical Services (June 2010 - August 2013) Athens, GA

Responsible for collecting patient's vitals, initiating dialysis treatment,

monitor patient's blood pressure throughout treatment, draw labs and blood

sugar checks and terminating treatment. Participate in opening clinic

involving water room tasks such as safety water checks, mixing bicarbonate

and calibrating TDS and phoenix meters.

Family Nurturing Center of Georgia (November 2007 - May 2009) Snellville,

GA

Support staff in administrative duties including proof reading, editing,

updating facilitator and participant books. Record meeting minutes,

maintain inventory of office and training supplies. Maintain database of

program participant evaluation assessments. Assist financial manager with

daily operations as needed.

ATreeRemoved.com, LLC (August 2006 - November 2007) Loganville, GA

In charge of A/R, customer invoices and credit card transactions. Scheduled

estimate requests by phone and email for sales department. Entered

customers contact information into Excel and prepared schedules for

dispatching estimators and foreman. Recorded employee hours, ordered office

supplies and filing. Assisted office manager with collections and scheduled

jobs on service calendar.

TRC Staffing Services (July 2006) Conyers, GA

Stericycle Direct Returns, Inc.

Manpower Employment Agency (June 2006) Decatur, GA

Dekalb County Courthouse, Department of Human Resources

R-R Spring Corporation (August 2005 - May 2006) Addison, IL

Supported the A/R and Purchasing department. Assisted customers with all

aspects of their orders, pricing and product availability including order

entry, tracking shipments, and order returns. Responsible for the weekly

inventory reports which regulated the production schedule and sales

forecasts.

Fantastic Sam's (November 1999 - August 2005) Palatine, IL

Cosmetologist

Ace's T&C Stylist (May 1995 - November 1999) Mount Prospect, IL

MELODY PARKER

5037 Brookstone Lane, Loganville Georgia 30052

Mobile 678-***-**** * Home 770-***-****

**********@*****.***

Education

William Rainey Harper College (August 2000 - December 2002) Palatine, IL

Rolling Meadows High School - (June 1995) Rolling Meadows, IL

Graduated 1995 - High School Diploma

Arlington Heights Academy of Cosmetology - (June 1995) Arlington Heights,

IL

Graduated 1995 with IL Cosmetology License

Community Involvement

Walnut Grove United Methodist Church Loganville, GA

Volunteer in Children's Church Ministries

Certifications

Certified Clinical Hemodialysis Technician (CCHT)

Georgia Work Ready Certified - Silver

Certificate # G88V1FP4WBVK (www.MyWorkKeys.com)

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