Customer Service Registered Nurse
Resume:
Diana Vanessa Ramos
**** ***** ***, *** *******, CA 91775
*************@*********.***
Education
Associate of Science in Nursing, Rio Hondo College; Whittier, CA -
Graduated May 2013
Bachelor of Science in Nursing, Chamberlain College of Nursing; Downers
Grove, IL - Start date January 6, 2014
Clinical Rotations
White Memorial Medical Center, CA- April- May 2013
. 135 Hours- Preceptorship Medical/Surgical Unit
White Memorial Medical Center, CA- January- March 2013
. 162 Hours- Medical/Surgical Unit
Arcadia Methodist; Arcadia, CA -October - December 2012
. 136 Hours- Medical/Surgical Unit
College Hospital; Cerritos, CA -August - October 2012
. 81 Hours- Psychiatric/Mental Health Unit
Kaiser Permanente; Downey, CA -April - May 2012
. 108 Hours - Pediatrics Unit
. Student Clinical Representative
Kaiser Permanente; Baldwin Park, CA -January - March 2012
. 108 Hours - Labor/Delivery/Postpartum Unit
. Student Clinical Representative
Kaiser Permanente; Baldwin Park, CA -August - December 2011
. 216 Hours - Medical/Surgical Unit
Presbyterian Intercommunity Hospital; Whittier, CA -January - May 2011
. 108 Hours - Medical/Surgical Unit
Work Experience
Office Manager, Starlite Screen and Glass, Inc.; Los Angeles, CA - March
2002- Present
Responsible for the bookkeeping- maintained a daily journal and prepared
the year end statements. Accounts payable/ receivable, collections,
filling, customer service. Glazier- seller, estimator, and installer.
Customer Service Representative, Bank of America; Glendale, CA - August
2000- March 2002
Assisted customer via phone with any inquiries regarding their bank
accounts.
Volunteer Service
. Volunteer, City of Hope; Duarte, CA - August 2010- December 2012
Blood Donor Center- assist with patient care after blood donations
Main Medical Ambulatory Out Patient: Escort- assist patients with
wheelchairs, escort to various appointments
Membership
. National Student Nursing Association, Member; April 2012- present
. National Association of Hispanic Nurses, Member; July 2011- present
Academic Honors
. Recipient, TELACU/WMMC Stipend and Scholarship Award; October 2012-
August 2013
. Treasurer, Rio Hondo College Nursing Council; 2012- 2013
. Treasurer, California Student Nursing Association, Rio Hondo College
Chapter; 2012- 2013
. Fundraising Committee- Chair, Rio Hondo College Nursing Council; 2012-
2013
. Recipient, Outstanding Achievement in Associate Degree Nursing, Rio
Hondo College; May 2013
. Recipient, National Association of Hispanic Nurses: LA Chapter
Scholarship; October 2011
Certifications/Skills
. Bilingual, can read, write, and speak Spanish fluently
. Registered Nurse License, California, Expires: October 2015
. Certified Reiki Healing- Second Degree, Rio Hondo College, July 2012
. Certified CPR & AED, American Heart Association, Expires: January 2015
. Certified ACLS, American Heart Association, Expires: January 2015
. Disaster Relief Training, American Red Cross, January 2013
. Health Care Interpreter Training, P.A.L.S. for Health, January 2013
. Cultural Competent Nursing Care Course, Office of Minority Health and
HHS, January 2013
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