P r iyanka gadi
**************@*****.*** Mob: +91
P rofile Summary
• Master of Business Administration ( Full time M.B.A in I nformation systems & Finance) from
L . M. Thapar School of M anagement w ith 1 years experience in C lient technical support
associate i n the I T sector.
• Bachelor of Engineering ( B. Tech), f rom Ku ru kshetra university .
Professional Experience
1 years
D E L L inte rnational services Pvt Ltd.
• Handling all the technical queries of dell customers.
• Troubleshooting for all hardware and software queries.
• Responsible for customer satisfaction through effective handling of customer problems.
• Perform work in accordance to standardized policies and procedures.
• Up selling of warranties and Dell products.
Summer I nternships & P rojects
• E rnst & Young Pvt Ltd May
‘2013 – July ‘2013
Depa rtment : B usiness advisory services (consultancy) .
Project: Aluminium mission plan 2020 of India
• N I I T TEC H NOLOG I ES
Have completed 2 months project in JAVA programming
P rojects completed du ring MBA:
• Technical and fundamental analysis of Maruti Suzuki share.
• Did Various strategic Analysis of Accenture management consulting.
• Requirement analysis of online health care information system.
• Study and analyzed the advantage of social media as a tool of doing business by conducting survey by
using SPSS.
Academic Achievements
2012- 14 M aster of Business Administration ( MBA) 7/10
Specialization in I S (information systems) & F inance
2006- 10 B achelor of Engineering (B.Tech)
K urushetra university in Computer science
67%
P r iyanka gadi
24 F
**************@*****.*** Mob: +91
2006 M aha raja Agarsain Secondary School, Sirsa (H ry) – 12th Std
67%
2004 S t. Xavier Senior Secondary School, Sirsa (H ry) – 10th Std
73%
Skill set
• Languages HTML, C++, JAVA
• Software Siebel, Word, Microsoft Excel,SPSS
• Operating Systems Window 7,XP
• System analysis, portfolio management, IT project management, ERP implementation, business
i ntelligence, information system analysis and design.
Extra-Cur r icular Activities
• Have co ordinate the team of 10 members for choreography during alumni meet.
• Member of summer Internship Team of college.
• Placement coordinator at B school.
• Have been the spoke of various cultural event held at organization (DELL).
• Have been the active member of the cultural Fest held at Graduation College every year (Nakshatra)
Strengths
• Adaptable, Resourceful, Zeal to learn new things