Account Management, Legal, Project Management, Writer
Resume:
JENNIFER M. FULTZ
London, OH 43140
*************@*****.***
QUALIFICATIONS
Extensive marketing, project management and client service background. Experience with managing and
preparing RFP responses, contracts, and comprehensive marketing materials. “Hands-on” achiever with
strengths in organization, preparation, research, analysis and coordination. Exceptional communication,
multi-task, interpersonal skills and professionalism. Computer literate in Microsoft Word, Excel,
PowerPoint and Outlook as well as Adobe InDesign. Proficient in social media as part of marketing mix.
EXPERIENCE PROFILE
RELIANT CAPITAL SOLUTIONS (Gahanna, Ohio) 2011 – 2013
Client Service Coordinator/Legal Liaison
• Daily account management with business partners (universities and colleges throughout the U.S.,
legal counsel and many outside vendors).
• Coordinate contract negotiation and renewal with multiple current clients.
• Responsible for preparing and submitting Reliant’s RFP Responses to acquire new business. File
requisite certifications for various bids and new business prospects. For bids that are won, assist with
contract review using various legal counsel.
• Coordinate with team members to choose which RFPs to bid on for the agency. Oversee planning,
coordination and preparation of each RFP. Write body copy and develop graphics with support staff.
Social media monitoring and utilization for various clients.
• Prepare marketing materials (direct mail campaigns, e-mail blasts, website content, etc.).
• Coordinated, researched and compiled all requisite information and data to allow company to become
certified with the National Women Business Owners Corporation in 2011-2012 and 2012-2013.
• Attend special events and finalist presentations at various campuses.
NATIONWIDE INSURANCE/GATESMCDONALD (Columbus, Ohio) 2002 – 2011
Health & Productivity/Workers’ Compensation Divisions
Nationwide Better Health Account Manager
• Duties included customer retention, RFP preparation, marketing and contract re-negotiation. Worked
with clients, consultants, other vendors, national account managers, small business owners and
Human Resource professionals.
• Oversight for all marketing materials packaged for client campaigns. Coordinated direct mail
campaigns, website content, brochures, flyers, newsletters and more.
• Responsibilities included working with Manager of Key Accounts to ensure annual budgets and
revenue goals were met for current Book of Business (mid-sized employers in the Midwest region).
GatesMcDonald Account Manager
• Coordinated direct mail campaigns, marketing and promotional materials and newsletters. Attended
special events/sponsorships and presented at seminars throughout Ohio on the topics of workers’
compensation program management, unemployment claims and safety/accident prevention.
• Conducted business-to-business sales and retention campaigns for workers’ compensation group
rating programs. Responsible for quarterly e-mail blasts and website content. Continually researched
competitor websites to ensure accuracy and relevance of data.
DISCOVER BUSINESS SERVICES (Columbus, Ohio) 1999 - 2002
Compliance/Legal Division
Legal Analyst
Accountable for maintaining confidential national employer files while complying with all subpoenas and
court orders. Assisted with motions and monitored files. Also researched and reported changes in state
and federal regulations to ensure compliance.
COX COMMUNICATIONS (Dayton, Ohio) 1994 – 1998
Dayton Daily News/WHIO Radio
Account Executive (1997 – 1998)
Responsible for selling radio advertising for the AM station. Cold calls, client acquisition and retention.
Exceeded sales goals (some months by 300%+) in the time spent in the sales department at the radio
station. Coordinated sales and marketing materials used by staff.
Advertising/Marketing Coordinator (1994 – 1997)
Hired to work as lead for this new department at the newspaper. Assigned with the responsibility of
leveraging existing relationships to build sponsorships and promotions as well as sign new clients to
increase revenue. Coordinated all marketing materials with one graphic artist and one market research
analyst.
• Established strong customer relationships to increase advertising and newspaper sales and enhance
customer/readership satisfaction.
• Created high level sponsorship opportunities (car giveaways, Harley Davidson giveaway, etc.) which
benefited newspaper advertisers as well as readership and consumer sales.
• Provided all copy and prepared sales and marketing materials (sales pamphlets, one sheet promotional
flyers and market research binders) that were used by the newspaper sales staff.
EDUCATION
Master of Business Administration – Franklin University
• Graduated December 2004
• GPA – 3.82
Bachelor of Science in Journalism – BGSU
• Graduated December 1993
• GPA – 3.40 in major, 3.17 overall
• Minor - English
• Internship with BGSU Public Relations Department
Contact this candidate