Clar i s s a L . Hen d ers on
Hous ton, Texas ***56 832-***-**** ******************@*****.***
Skills & Highlights of Qualifications
S ol id time management s kills. Ability to pri oritize, multi task, ma nage
Competitive, efficient, hard working, articulate, and enthusiastic
e xpectations, execute, communicate tasks a nd meet deadlines Ability to operate under solid pressure and meet tight
S ha rp eye to detail, and team playe r
deadline
Professional Experience
URBAN HOUSTON NETWOR K – Houston, TX
Office Manager Digital Television Network, 12/2012 to 7/2013
Responsible for organizing and coordinating office operations and procedures in order to ensure o rganizational effectiveness,
efficiencies and build new customer client base and generate revenue .
Design and implement office policies to maintain a high level of accuracy in preparing and entering information.
Implementing and maintaining procedures and office administrative systems.
Create advertising schedules that are crucial to maximizing revenue and keeping commercials on time.
Voice over commercials also served as a television host for various shows on the network.
CENTERPOINT ENERGY (Clearpoint Creative Contractor) – Houston, TX
Internal Marketing Traffic Manager, 4/2012 to 8/2012
Coordinate a nd maintained the workflow and coordination of projects on a daily basis for Center Point Energy Internal a nd External
Marketing Department.
Review job request portal daily and assign jobs to internal team for both print and web and assign all jobs within 48
hours or sooner while maintaining traffic system (JTS) database .
Work with Customer Se rvice Liaison/Project Manager to prepare bill insert annual calendar and open jobs.
Coordinate mail bill insertion group to create monthly schedule, coordinating quantities and delivery dates with
insertion operations, designer and printer. Ensure proper a llocation of costs to business units.
Manage JTS database to track multiple projects, deadlines and priorities. Open jobs, create production schedules for
all tasks, coordinate, organize and monitor production schedule of all Corporate Communications jobs.
Conduct weekly production meeting with all department staff – directors, managers, project managers, art directors
and web team to ensure that project status is kept up-to-date and jobs remain on track. Print weekly production reports
for meeting, and other reports as needed
HALLIBURTON (Clearpoint Creative Contractor) – Houston, TX
External Marketing Project Coordinator, 7/2010 to 9/2010
Coordinated and maintained the workflow and coordination of projects on a daily basis for Halliburton External Market ing
Department.
Through knowledge of SharePoint and Clients and Profits. Produced daily reports of new jobs generated
from Clients and Projects and SharePoint.
Maintain an open line of communication with all parties involved with the project which included clients,
vendors, designers, trade publication, newspapers, and outside agencies.
Coordinate vendor quotes on all printed materials to vendor for company branding. While working closely
with external marketing manager.
CGGVERITAS – Houston, TX
M arketing Communications Global Project Coordinator, 10/2007 to 10/2008
Coordinated corporate marketing functions from onset through completion. Worked directly with a nd coordinated projects for brand
management, PR, media, public relations, corporate positioning, p roduct launches, advertising, and sales collateral for tradeshows.
Analyzed the dynamics of the current procedures and suggested ways to improve workflow for the entire Marketing
and Communications department globally. Assist in the development of imple menting new creative process to all
locations globally.
Communicated with Paris, Calgary, and Houston offices through SharePoint. Maintained and developed relationships
with vendors & suppliers. Worked closely with the Brand Manager to meet the needs of the clients, while creating
schedules, quotes, and establishing timelines for all jobs.
CHEVRON – Houston, TX
Work Flow Coordinator, 5/2006 to 1/2007
Provided support for web, writing d epartment, and p rint d esign staff. Including project system entry, w eb maintenance, client
communication, and assisted all project managers with status reports. Also restructured and maintain Cumulus (DAM) Digital Asset
Management system.
Assisted in writing (SOP) Standard Operating Procedures for new department process while working with IT dept to
update SharePoint when needed. Monitor web developers task list to ensure deadlines for clients.
P erformed routine duties such as monitoring and managing SharePoint system, while opening jobs through the SAP
system as well as generating sales orders for billing. Managed web e -mail mailbox daily and assigned task to staff.
AQUENT DESIGN GROUP – Houston, TX
Work Flow Manager, 1/2003 to 1/2004
Analyzed the dynamics of the current procedures and devised a process that worked for t he group by creating a standard operating
p rocedure (SOP) to ensure quality control and structure. Also work closely with Brand Manager to ensure all printed materials were
b rand standard.
Managed the workflow of all jobs that entered the studio for Hewle tt-Packard jobs. Worked closely with the creative
director, art director, and project managers to ensure quality control and timelines.
Conduced weekly status meetings, reviewed ongoing jobs and determined what jobs to close for billing purposes and
invoicing. Oversaw all archiving of files in a timely manner once projects were complete.
B ATES SOUTHWEST ADVERTISING – Houston, TX
Traffic Manager, 7/2000 to 12/2002 Production Artist Manager, 5/2002 to 12/2002
S cheduled and allocated daily work assignmen ts to creative staff, while routing all layouts and concepts for clients such as Verizon
Wireless, Minute Maid Park, St. Luke’s, US Filter, and other clients.
Supervised a staff of 7 designer to ensure a steady workflow while providing prompt answers to r equest in
order to determine how to convey concise, clear, and timely selective information.
Work with Production Managers on all new business projects which included product packaging trade show material,
and custom design pieces. Worked closely with the creative director, account managers, art directors, and copywriters
to meet the needs of the clients, creating schedules and timelines while organizing deadlines with trade publications
and newspapers.
A very thorough knowledge of File Maker Pro, Clients and Profits, SharePoint,
Additional
(DAM) Digital Asset Management, SAP, Word, Excel, Access, Power Point,
Qualifications :
Microsoft Outlook, Flight Check, Virtual Ticket and Creative Manager Pro .
Education
CLARK ATLANTA UNIVERSITY – Atlanta, GA Bachelor of Arts Major: Communications