Vice President - Hospitality

Bimal Kumar Lal

Address: E * Shree Laxmi Narayan Appt, Jesal Park

Bhayandar East, District Thane, pin 401105

Maharashtra state, India

Telephone: +912*-********

Mobile: +91-880*******

**********@*****.***

Email:

11th October, 1963

Date of Birth:

Nationality: Indian

Marital Status: Married

Language Skills: Fluent English, Fluent Hindi, Conversational

Punjabi, Basic Spanish

Visas: C1/D USA Visa valid till May 2016,

US Visa B1/B2 Valid till May 2021

Skype ID: **********@*****.***

Notice Period: 2 weeks

Profile

A proactive, focused and committed hospitality professional, with extensive expertise gained within the

leisure/hospitality sector. An accomplished time manager, organizer and can think and ‘act out of box’,

capable of conceptualizing, introducing and integrating innovative strategies, streamlining resources to

maximize performance and quality standards to ensure the highest standards of customer care. A well

presented, confident and articulate communicator and negotiator at all levels, who commands respect and

credibility through the projection of a professional image. Seeking a unique career enhancement opportunity

with leading Hotel or Catering Company where my professional experience, knowledge and skills could be

optimally utilized. Possess traits such as resourcefulness, flexibility, foresight, managerial acumen and ability

to think and act "Out of the box". Having been trained and developed in a professional environment, I

consider myself to be a successful and worthy candidate for any establishment vying for growth and

progress.

Key Skills

• Operational Management: Strong food and beverage operational knowledge gained out of years of

hands on exposure in hotel and catering establishments.

• Maintaining excellence in customer care.

• Allocating resources, both human and material, to maximize performance and efficiency.

• Planning, organizing and coordinating special events and functions

• Identifying and following up business opportunities, instigating initial contact with decision-makers to

raise corporate profile and awareness of services.

• Ensuring compliance with Health & Safety and Health & Hygiene legislation.

• Stock management, rotation, replenishment and stocktaking. Well aware of planning and ordering

provisions for outlets in order to ensure correct inventory levels with emphasis on FIFO policy

• Identifying and selecting suppliers/wholesalers ensuring cost-effectiveness.

• Financial Management:

• Autonomous P&L control with responsibility for maximizing year on year turnover & profitability.

• All aspects of Yield management and production of annual budgets.

• Payroll management.

• Personnel Management:

• Interviewing, assessing and recruiting suitable applicants across disciplines.

• Devising, implementing and delivering in-house training.

• Conducting regular reviews and appraisals.

• Negotiating and finalizing corporate contracts with focus on vendor due diligence.

Career History

V.P –Hospitality - Delta Corp Limited (Delta Corp)-April 15 th 2013 –until Present

Based in Goa and my role covers all hospitality related departments of the companies three hotels

and gaming business i.e. F&B production, F&B services, Housekeeping, Front Office, Transport,

Security etc. All concerned department heads report into me. Brief overview of the company is as

follows.

Delta Corp Limited (Delta Corp) is a fast growing Indian company operating primarily in three business

segments – Entertainment & Gaming, Hospitality and, Real Estate. Delta Corp is the largest Gaming

Company in the country and the only listed company in this space. As a first-mover in this segment, the

Company has consolidated its position over the past years with a formidable presence in Goa and Daman.

The Company owns three of the six issued offshore gaming licenses in Goa and Daman. The Company has

also started expanding its operations internationally by beginning its foray into Sri Lanka.

Re Principal Responsibilities:

Strategy

• Recommends and defines operational objectives and develops specific short and long term plans to

achieve organizational growth

• Provides direction to Unit Heads to implement organizational plans

• Establishes in coordination with the senior management team to build positive image for the

organization, thereby earning goodwill

• Builds employee morale in the organization by guiding unit heads on appropriate employee

engagement initiatives

• Set standards and criteria for all units’ financial and operational performance and evaluates their

performance on an ongoing basis

• Identifies potential opportunities and threats and assists senior management in pre-empting them

• Participates in developing and maintaining the Delta Corp image externally

• Participates in the development of the hotel business plans

Financial Management

• Evaluates systems and procedures in order to increase operational efficiencies and profitability

• Establishes benchmark cost ratios for the units

Operational / Systems Management

• Develops and puts into place Standard Operation Procedures for each unit and monitors these to

ensure that they are implemented and followed by each department in the units and analyzes and

appraises regularly the effectiveness of units

• Ensures quality standards are in place and followed

• Directs the development of basic policies and plans, both long and short term to ensure the

accomplishment of the organizations objectives

• Recommends new state of the art operational equipment as per latest international standards

• Ensures all the units premises / equipment / environment are safe & secure for internal & external

customers

• Develops F & B concepts, menus in conjunction with the Corporate Chef

• Develops manning plans and operational equipment requirements for new operations and monitor

their implementation by the Senior Manager’s

CV of Bimal Kumar Lal **********@*****.***

Team Management

• Conducts annual Performance Appraisals of the Senior Managers of the units and supports them in

their professional development goals

• Participates in the development of the HR strategy of the company

• Ensures adherence to Standard Operating Procedures.

• Maintains a high level of visibility via frequent trips to all hotels of Delta Corp

• Communicates, shares ideas & inspires all departmental employees, using various formal & informal

channels

Food Ops Manager August 1990-November $72K

Carnival Cruise lines

www.Carnival.com

3655 NW 87th Avenue, Miami Florida 33178

Reporting to Hotel Director, VP Food and Beverage

Carnival Corporation & plc is a global cruise company and one of the largest vacation companies in the

world. It’s portfolio of leading cruise brands includes Carnival Cruise Lines, Holland America Line, Princess

Cruises and Sea bourn in North America; P&O Cruises (UK), and Cunard in the United Kingdom; AIDA

Cruises in Germany; Costa Cruises in Southern Europe; Iberocruceros in Spain; and P&O Cruises

(Australia) in Australia.

.

Responsibilities:

Overall in charge on all Food operation facility onboard assigned Super or Mega liner that comprises of the

following.

• Manning various sub departments, outlets, galleys, satellite kitchens, restaurants, manpower liaison

with head office.

• Planning and submission of Bar,food and supply orders, food and beverage inventory management

the operation of all food and beverage outlets and the galley area

• Directing, coaching, supporting, supervising and evaluating the performance of senior management

including executive chef, restaurant manager, bar manager and provisions manager, to ensure

efficient food and beverage operation

• Being accountable for closely monitoring overall food and beverage budget regarding food cost, bar

revenue and labor overtime, as well as expense reduction through cost control and management of

overall financial matters

• Ensuring company specifications and United States Public Health regulations are always followed.

• Being responsible for entire cycle of Food and Beverage operations from ordering of provisions-food,

beverage and supply merchandise, loading on board,correct, storage, issues of the same to

operational outlets, overseeing and maintaining correct inventory levels, R & M of equipment and

facilities and necessary liaison required with

• Being a senior officer, enjoy working relationship with onboard management and officers and senior

Hotel management in corporate office.

• Overall responsible for service quality in all areas of the cruise ship that serve food and beverage.

• Ensure all the CDC public health standards, Health, environment, safety and security standards are

maintained in food and beverage department at all times.

Achievements:

Joined Carnival Cruise lines as an Assistant Food Manager (trainee) and was trained in all aspects of Food

and Beverage Operation on board luxury Cruise liners of the company .Soon after on the job training,

assumed the role of Assistant Food and Beverage Manager.

After working in different levels and on various cruise ships of the FUNSHIP fleet was promoted in December

1999 as a BAR MANAGER.

In NOVEMBER 2004 was promoted to FOOD & BEVERAGE MANAGER and have been serving on various

mega and super liners of the CARNIVAL ever expanding fleet.

CV of Bimal Kumar Lal **********@*****.***

In 2010 served in the capacity of HOTEL DIRECTOR on Carnival Miracle sailing out of NEW YORK on Mega

liners CARNIVAL INSPIRATION and CARNIVAL DREAM.

Hotel Chef

Silver sand Villas, Beach resorts and Ngomeni Beach Safaris KS180K PA

PO box 91 Malindi, Kenya

December 1988-June1990

Reporting to MD R.F.Goodwin

A 4-star Resort property located in Malindi Kenya, servicing a varied clientele from diverse market segments

and geographical areas with an annual turnover of over £2m and a staff of 120.

Responsibilities:

Leading a team of 75 personnel at the resort and closely involved at the coffee shop, central kitchen, beach

café’s and food operation at Ngomeni safaris. Key member of the ‘Executive Committee’ within the resort

and overall in charge of resort’s food operation including purchasing, indenting, Menu planning and ensuring

quality of food and beverage prepared and served in 5 outlets exceeded the expectations of over 300

International clients per week.

Achievements:

Successfully training and developing Main kitchen chef brigade.

•

Increasing the GOP by ensuring the quality of food, snacks and menu offerings exceeded guest

•

expectations.

Controlling expenses by ensuring correct product ordering, indenting, and storage and FIFO

•

compliance.

Ensuring day to day production worked in accordance with the menu and guest counts so as to

•

ensure that food production was in accordance with consumption pattern and wastage and spoilage

was minimal.

Assistant Chef

Hotel “The Oberoi” –East India Hotel Company, Nariman Point, Mumbai

July 1986 – November 1988

Reporting to Executive Chef

A 5 star Deluxe Commercial Hotel property which was newly opened and was an Annex to Hotel Oberoi

Towers

Responsibilities: In charge of Grade Manger section in ‘The Oberoi’ catering to the Le Brasserie

Achievements:

Section head of the Cold Appetizer area and ensured that all the Food and Beverage for Room service and

Le Brasserie was presented and served according to Hotel standards. Involved in weekend breakfast and

Lunch Banquets and reported directly to Executive chef

Assistant Restaurant Manager, McDowell’s and Co ltd, UB group

Richmond Road, Bangalore 560025

October 1984-July 1986

Responsibilities:

Joined McDowell’s and Co Ltd as a Management Trainee and within three months was promoted to Assistant

restaurant manager position and was deputed at 4 Fast food restaurants in New Delhi for a variable period in

order to guide and control restaurant operation, train and guide front of line staff and ensure food and serve

exceeded the expectations of the guests. Subsequently was transferred to Mumbai and headed the fast food

properties located in Mumbai at Juhu and Warden Road.

Achievements:

Served in the capacity of Assistant Restaurant Manager with McDowell & Co..Ltd -Chain of Fast Food

restaurants) in New Delhi and Bombay. Gained extensive knowledge and experience in Operation and set up

of QSR- FAST food restaurants that went with the name of McDowell's PIZZA KING.

Professional Development

• Possess certification of proficiency in launching and boarding of Survival Craft

• Attended ‘Coaching the Champions’ Management training program IV and V at Johnson and Wales

University in Miami Florida, USA.

• Completed Crowd and Crisis Management certification from RTM star center from Miami.

CV of Bimal Kumar Lal **********@*****.***

• Attended and was conferred Basic Safety Training in accordance with International convention on

STCW 1995.

• Successfully completed Basic Training certification, including Basic survival techniques, Firefighting

and First Aid certification authorized by Bahamas Maritime authority.

• Successfully completed and was certified during THREE seminars conducted by Vessel Sanitation

Program-Public health course conducted by US public Health-CDC at Miami Florida.

Education

• 1981-1984 Three Years Full time DIPLOMA in HOTEL MANAGEMENT and CATERING

Technology from I.H.M.C.T.A.N, Dadar, and Mumbai, India .This is recognized by BOARD OF

TECHNICAL EDUCATION, Maharashtra

• 1980-1981 HSC -All India Senior (Higher) secondary Certificates, after Twelve years of

schooling from Central School, Colaba, Bombay -400005. This is affiliated to Central Board of

Secondary Education, New Delhi

• 1978-1979 SSC-All India Secondary school Certificate Examination, after Ten years of

schooling from Central School, Colaba, Bombay -400005. This is affiliated to Central Board of

Secondary Education, New Delhi.

Leisure Activities

Cricket, tennis,), dining out and socializing, computers, travel

References

• Cyrus Marfatia –VP Dining and Culinary Operations, Carnival cruise Lines

Contact address 3655 NW 87th Avenue, Miami Florida, 33178

Contact number -1-305-***-**** Extn 12110.

• Eric Chinoy – Senior Food and Beverage Manager

Carnival cruise Lines

Contact address 3655 NW 87th Avenue, Miami Florida, 33178

Contact number -1-305-***-****

CV of Bimal Kumar Lal **********@*****.***

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