Information Systems

MARK P.GLANTON

**** ****** **** **, ********, Texas 77407

*********@*******.***

Home: 281-***-**** Mobile: 708-***-****

PROFILE

Aggressive, self-directed professional seeking a position with a competitive, customer-centered, goal-

oriented organization; 2+ years’ database design and management experience; Detail-oriented with

proven ability to design and develop processes to address project issues and conflicts in a changing

environment; Ability to generate reports, and manage multiple assignments concurrently; Strong

analytical, troubleshooting, and problem-solving skills. Work effectively within a team and/or

independent environment; Excellent verbal, writing, organization, planning, cost estimating and time

management skills; Ability to coordinate and schedule project deliverables with all stakeholders within a

cross-functional setting; Proactive, flexible and calm under pressure, producing timely, constructive

solutions to challenges and opportunities; Trained to utilize network security tools, techniques, and

devices to protect sensitive data.

TECHNICAL

Software: SAP (BI, BW, BEx, Crystal Reports, ETL), MS Office, Oracle Data-Modeler, MS Visio

Languages: C++, HTML, SQL, CSS, JavaScript

Databases: Oracle, MS SQL Server

Operating Systems: Windows

EDUCATION

Master of Science in Management Information Systems – summa cum laude – December 2013

Texas Southern University, Houston, Texas

Bachelor of Science in Mechanical Engineering, Minor in Management

Illinois Institute of Technology, Chicago, Illinois

APPLICABLE COURSEWORK

MS SQL, Supply Chain Management, Network Security, IT Project Management, E-Commerce, Database

Design & Management, Introduction to C# & JavaScript, Systems Analysis & Design, Management

Information Systems, Data Communications, Web Design & Development, Oracle & SAP Applications

IT PROJECTS

Developed and recommended specific forecasting methods for utilization by a university’s bookstore

management office to predict demand each semester; designed a network security system for a small IT

consulting firm to upgrade protection of its technological resources; employed SAP software tools to

create a data warehouse and ETL process for a bicycle manufacturer to track and report sales and

revenue performance; applied Oracle 11g software to create a database management system for an

Internet-based healthcare facility to provide and monitor patient services; developed and recommended

a business plan to implement a virtual computer lab for TSU’s School of Business; designed webpages

for a concert promoter utilizing Adobe Dreamweaver and Notepad++; Wrote a case analysis on IBM’s

past and current use of CRM, IT governance, business strategy, and business models to generate

business growth and revenue.

PROFESSIONAL EXPERIENCE

San Jose Clinic, Houston, Texas

Database Administrator Intern, 2013

Assisted IT manage in development of new web-based programs to enable increased efficiency

processing of patient information.

Created database tables and required stored procedures

Configured web applications to operate within a web environment

Utilized Microsoft SQL to improve database query performance, storage and data retrieval

Tested and evaluated program codes

Assisted IT manager with evaluation/selection of new technologies (cloud computing services,

server, router, switching devices, etc.)

Walmart, Sugar Land, Texas

Assistant Manager Intern, 2012

Executed professional judgment and skill to enable increased sales and excellent customer service

Evaluated and trained associates on planning and improvement processes to increase revenues

Recommended methods to improve inventory, budget and sales forecasts

Modeled and enforced guidelines to address and resolve customer complaints needs and issues

Primera Engineering, Chicago, Illinois

Project Manager, 2005-2009

Provided project management leadership throughout the construction process

Directed all field activities on various renovation and new construction projects

Supervised the installation of a state-of-the-art security system for two Chicago water plants

Developed construction management standards for all field managers

Interviewed and recommended design consultants and contractors for contract award

Provided field engineering and site management for multiple roadway improvement and bridge

replacement projects.

Managed all site activities during construction of a new children’s hospital.

Milhouse Engineering & Construction, Chicago, Illinois

Project Manager/Resident Engineer, 2004-2005

Provided construction management and inspection expertise on several infrastructure projects

Led team of designers and contractors during roadway improvement project for City of Chicago

Managed replacement of water filtration, dehumidification and ventilating equipment for water

filtration facility

Reviewed and recommended for approval all design changes and contractor requests for

payment

Collaborated with CEO to improve overall client consulting management services.

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