Customer Service Marketing

Yuri Christian

**** ********* **** *** **** • Dallas, TX 75287 940-***-**** • **************@*****.***

Professional Summary

Positive attitude with a strong work ethic.

Willing to learn and try new things.

Highly motivated and creative.

EDUCATION

Midwestern State University, Wichita Falls, TX

Bachelor of Business Administration, Marketing

August 2009 - May, 2013

EXPERIENCE

Midwestern State University (MCGAHA HALL), Wichita Falls, TX September 2012 - May 2013

Tutor

Tutored various athletic teams such as: Football, Basketball, Tennis, Cross-Country, Soccer

Subjects tutored Included: Math, English, Statistics, Business Ethics, and Spanish.

Eastern Caribbean Amalgamated Bank (ECAB), St. Georges, Antigua & Barbuda August 2008 -

August2009

Loans Clerk

Maintained Database for customer loans.

Scanned and organized customer loans and banking documents.

Posted banking transactions to customer accounts daily.

Respond to customer inquiries.

Stock taking.

Reached out to past due/default loan customers to help set up payment plans or recoveries.

SKILLS AND EXPERIENCE

Microsoft Power Point, Excel, Word and Project

Excellent Multi Tasking skills: Managed many task throughout the work day including stock

taking, updating client accounts and scanning client profiles.

Customer service background.

Social Media Advertising. (Promotions management)

Windows Operating System.

CRM Software, Customer Database Software.

HONORS AND INVOLVEMENT

Member of the Interact Club - 2005-present

MSU American Marketing Association (AMA) - January 2012

MSU Financial Markets Association (FMA) - March 2013-Present

Caribbean Student Organization (CSO) - Fall 2009-Present

Faith Missions Volunteer - December- 2009

American Advertising Award (ADDY) for Breast Cancer Awareness Event and Advertisement- Fall 2012

Conducted a Service Marketing Plan for the Kemp at the Forum Wichita Falls Texas. Worked with seven

Marketing majors as a team to develop a marketing plan by using concepts and models specifically

designed for services industry to critically analyze the Forum’s marketing strategies; as a result, the

Forum plans to implement part of the recommendations. - February, 2013 – May, 2013

Contact this candidate