Management Human Resources

JACQUELINE WALKER

AVENUE DES DESERTES **, **** PULLY, VAUD

PHONE 078******* • E-MAIL **************@**********.***

P ROFILE

A Business graduate with a successful track record in event and logistics management, data analysis,

project management and human resources gained while working in top international organizations.

Self-motivated with the ability to multitask, prioritize and work well under pressure. Bilingual

(English/French) with extensive international experience including United Kingdom.

A REAS OF EXPERTISE

Event & logistics management Web design & content management

Data collection & analysis Marketing & promotions

Project management & tracking Global Mobility & Relocation

Exceptional writing & research skills Finance / Budget management

E DUCATION

BA (Hons 2:1) Business Management, Anglia Ruskin University, Cambridge, UK, 2006 – 2009

Modules include: Macro Business Environment, Web Design for Business, Research Skills,

Internet Marketing & E-commerce, Information Systems, International Business, Business Law,

Ethics & Governance, Managing diversity and Marketing research.

Dissertation title: Do ethics matter in consumer purchase behaviour?

Project Management Certificate – PRINCE2, UK, 2011

W ORK EXPERIENCE

Paragon Relocation Resources, c/o Caterpillar Offices, Geneva, Switzerland

Client Relations Consultant - Caterpillar, March 2012 – November 2013

Worked closely with Caterpillar’s HR team to implement relocation programs and

facilitate exceptions to policies.

Managed all facets of the delivery of Relocation Services to Caterpillar ’s assignees

including settling in services, home search, visa & immigration, expatriate tax

reporting and Caterpillar’s company apartment management.

Served as primary point of contact for several Caterpillar departments regarding

relocation related inquiries (Tax Services, Legal Services, Accounting, Payroll,

Global mobility Service Center).

SGS S.A, Geneva, Switzerland

International Compensation and Benefits (temp), July– Nov 2011

Worked closely with SGS regional and country HR managers to support the

implementation of a new international reward scheme.

Brought employees’ compensation program into full compliance.

Designed a new compensation and benefits database for SGS expatriates and top-

tier managers.

Cambridge and Peterborough NHS Foundation Trust, Cambridge, UK,

Quality and Governance Coordinator /Project Coordinator, 2009 – 2011

Managed and coordinated projects relating to healthcare intelligence. Project

managed the organization of NHS Seminars and workshops. Worked closely with

suppliers, vendors, clinicians and healthcare senior managers to set up a new NHS

Quality Observatory office in Cambridge.

Successfully researched, analyzed, interpreted and presented health intelligence to

support the creation of health care quality indicators.

Collated and developed an evidence portfolio to demonstrate compliance with

NHS standards and regulations.

Marshall Aerospace, Cambridge, UK

Human Resources administrator (temp), Feb 2009 – September 2009

Organized the recruitment of staff and coordinated interviews

Assisted in the short listing of suitable candidates from applications

Wrote job specifications and designing job adverts.

Proofread and revised HR web pages on Policies and Procedures

Reviewed and analyzed the Employee Engagement Survey.

Anglia Ruskin University, Cambridge, United Kingdom,

BA in Business Management, 2006 – 2009

International Air Transport Association, IATA, Geneva, Switzerland

Legal Assistant, 2004 – 2005

Assisted two IATA senior legal counsels with the preparation of legal documents

such as affidavits, contracts and briefs. Worked closely with IATA branch offices

worldwide, outside counsels, airlines and airports to coordinate operations relating to

IATA Legal department.

Tracked office expenses, raised purchase orders, expense claims and created

financial monthly reports.

Procured all office supplies and maintained the supply log register.

International Equestrian Federation (FEI), Lausanne, Switzerland

Temporary Assistant, 2002 – 2003

Managed the FEI Eventing, jumping and dressage results database.

Provided administrative support to the Director of Eventing & Olympic Games.

International Volleyball Federation (FIVB), Lausanne, Switzerland

Assistant, 2001 – 2002

Successfully assisted the director in the planning and organization of the FIVB

Beach Volleyball competitions and other global events.

P ERSONAL

Nationality: British. Work Permit B. Fully bilingual in English and French.

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