Medical Assistant Customer Service

Location:

Posted:

December 10, 2013

Jennei Gordon

*************@****.***

Obj100

OBJECTIVE:

Experienced Medical professional capable of working in a fast-paced environment demanding strong

organizational, technical, and interpersonal skills. Highly trustworthy, ethical, and discreet;

committed to superior customer service. Confident and poised in interactions with individuals at all

levels. Detail-oriented and resourceful in completing projects; able to multi-task effectively.

EMPLOYMENT:

Branford hall career institute-

Medical Assistant Instructor 2009-2012

Lecture and/or Lab instructions/demonstrations in all subjects in the Medical Assistant Program:

Urinalysis, Ekg and Pharmacology, Phlebotomy, Clinical Skills, Anatomy and Physiology, Medical

Administration, Medical Manager, Communication/Medical Law and Ethics.

St. James Medical Services-

Front Desk/Medical Assistant 2008-2009

Vital signs, Urinalysis, Ekg, Tympanometry, Spirometry with treatment, Phlebotomy, Patient

flow, Answering phones, Faxing reports/record, Filing charts/labs, Insurance Verification/

Authorization/Referrals, Prescription Call-ins, Patient intake and Data Entry, Copayment posting using

Medical Manager System.

Suffolk Obstetrics and Gynecology 2006-2008

Medical Assistant

Patient charting using EMR, Vital Signs, Urinalysis, Patient flow, assisting with minor

procedures: Cystometrics, Femiscan, NST, Colposcopy exam/biopsies, Cryoablations, LEEP procedures.

LabCorp-

Phlebotomist, PST 2006-2007

Open/Closing of PSC, Insurance Verification, Data Entry, Patient flow, Phlebotomy on patients of

varying ages, Specimen Collection/Processing, DOT/COC urine drug screening with Chain of Custody.

Front office work, phones faxing and filing.

Planned Parenthood-

Front Desk/ Medical Assistant 2003-2005

Vital signs, phlebotomy, specimen collection/processing, urinalysis, insurance verification,

medical billing/copayment posting, patient intake/ data entry, dispensing and counseling on birth control/

EC, STD/HIV counseling.

EDUCATION:

Suffolk Community College Present- Online

Associate-Liberal/Arts- Nursing GPA-3.70

Branford Hall Career Institute 2003-Graduate

Medical Assistant/Administration