Quality Assurance Control

Jon R. Land

* *********** **. • Asheville, NC

828-***-**** • ********@*****.***

SAP Business Analyst

A dynamic SAP business analysis professional with a proven track record of building, implementing, and

testing solutions that ensure ongoing productivity and efficiency of critical production systems. A versatile

contributor with skill and expertise in system support, quality assurance, and implementation. Outstanding

leader, with aptitude toward embracing changes that improve organizational outcomes by providing critical

support to end users, clients, and customers that ensure smooth transitions of new processes and

procedures. Highly motivated to excel, with multiple promotions to positions of increasing responsibility in

recognition of outstanding performance and company loyalty.

Key Strengths

SAP • BOM Creation • System Configuration • Material Management • Variant Configuration

Product Data Structures • Production Routing & Management

Data Security & Integrity • Quality Control/Quality Assurance • Solution Review & Implementation

Manufacturing Solutions • Troubleshooting & Maintenance

PROFESSIONAL EXPERIENCE

ARVATO ENTERTAINMENT (FORMERLY SONOPRESS, LLC), Weaverville, NC

Business Analyst, 2002 to Present

Spearheaded efforts to design, develop, and configure systems to support multiple SAP systems, with

responsibility for managing material configurations, process changes, bill of material (BOMs), and

production routing.

• Improved productivity by leading a team of 10 professionals responsible for creating systems that

accommodated three manufacturing plants with high capacity and weekend work.

• Streamlined production processes by identifying problem clients and creating standardized BOMs

that effectively reduced production holds, while maintaining quality and performance measures.

• Designed and developed systems for new product builds and business process changes,

overseeing programming system dependencies and constraints, successfully moving more than

500,000 materials and BOMs during the process.

• Created training documentation for new processes, ensuring effective rollout and knowledge for

ongoing operations.

Production and Planning Team Leader, 2000 to 2002

Ensured ongoing functionality and effectiveness of system solutions via targeted and detailed testing

scenarios for unit, integration, and stress tests. Accepted and held this leadership position until team was

reorganized for long-term support.

• Championed training of the user community while prioritizing development requirements and

managing user expectations of the system solution.

Jon R. Land

Page 2 • ********@*****.***

Arvato Entertainment Continued…

Production Supervisor, 1995 to 1999

Delivered high volume production requirements on or before scheduled due dates and times, ensuring

adequate staffing of machines and overseeing production quality.

• Improved production efficiency through careful study of production processes, successfully

reducing set-up times and maximizing machine up-time.

• Assigned to SAP/Skyva project as a representative to manufacturing areas in 1999, leading efforts

to collect requirements and review proposed solutions.

• Participated in production process improvement team tasked with finding solutions that reduced

set-up time and increased machine uptime. Recommended for equipment upgrades, staffing changes,

and purchases that met new productivity goals and standards.

DIGITAL AUDIO DISC CORPORATION, Terra Haute, IN

Manufacturing Supervisor, 1990 to 1995

Oversaw production activities ensuring high quality outcomes through streamlined processes.

• Executed full-scale implementation of one new product line for Sony Laser Discs, including

oversight of product training in Japan, installation of machines, start-up of production lines in the U.S.,

and training of operators and technicians on machine processes.

• Maximized production productivity by ensuring appropriate staffing of machines to meet schedules

and deadlines for three different production areas.

• Managed 50 production personnel responsible for executing production processes to meet

productivity standards.

Manufacturing Technician, 1985 to 1990

Executed key operational tasks to ensure ongoing productivity and maximizing machine up-time.

• Performed troubleshooting and preventative maintenance of high-volume use machines, while

installing new machines and product lines as necessary.

• Trained operators and new hires on appropriate use and operation of production machinery.

EDUCATION / CERTIFICATION

Associate of Applied Science in Electronics Technology, Vincennes University, Vincennes, IN

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