Project Manager Management

Shivkanth Rohith,CPM,CSPO,PMP®,PMI-ACP®™

Agile Program Manager at Dolphin Solutions Inc

***************@*******.***

Summary

Shivkanth Rohith is Ambitious, Adventurous, Creative, Outgoing, Energetic, Business Savvy, Concerned, and

Passionate Entrepreneur achieving results with rapidly changing technology. He has specialized in Project,

Product Management and Business analysis with strong focus on requirements elicitation, analysis, Solution

assessment and validation for projects.

Rohith has earned Electronics and Communication Engineering degree from Anna University, Chennai (India)

and Master Degree in Business Administration from Aegis School of Business, Mumbai (India) with Very high

determination to reach the highest level of success in career, and personal life, while lifting all who come along.

His long-term personal goal is to utilize experience gained in Information Technology to expand the use of

technology in many other fields around the world.

Specialties

Business Analysis, Incident, Change and Release Management, Project and Product Management skills, Agilist,

SCRUMMER and MS Project, ITIL, MS Project Server, PMP, PMO, MS TFS 2010.

Experience

Agile Program Manager at Dolphin Solutions Inc

October 2013 - Present (3 months)

Client : Paypal

Coordinating efforts across 20+ software development, operation, and go--#to--#market scrum teams each

consisting of 8--#10 people, and/or across teams that include marketing, sales, distribution, regional and

external resource groups to ensure delivery of a program as part of one product line based on Scaled Agile

Framwork (SAFe).

Organizing and leading Release Planning for a delivery group of multiple scrum teams assigned to a product

or product feature group resulting in the creation of a product roadmap.

Ensuring all teams align with strategic planning expectations

Manage appropriate Scrum of Scrums sessions across agile teams to establish interdependencies and

eliminate significant roadblocks.

Manage major collective activities, issues, and risks across agile teams in support of the program.

Ensure measureable KPIs are developed for the program, and that they align to the overall KPIs for the

product.

Manage stakeholder communication regarding Release Plans and Release deliveries. Ensure regular, active

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communication with adjacent programs and external stakeholders, including international regions.

Remove impediments for the teams within the program as needed

Identify program impediments and address including proper escalation to individuals/groups as needed

Lead program retrospectives and commitment to improvement on a regular cadence

Advocate the Agile management process and protocols

Contributes to and demonstrates a solid understanding of product vision and product roadmap pertaining to

program

Agile Project Manager - PMCoE at Syniverse

January 2010 - September 2013 (3 years 9 months)

Business line and project responsible for Financial Clearing located in India, England, Germany,

Luxembourg and Denmark.

• Responsible for building enterprise PMO

• Project Management of Agile / Scrum and traditional project teams working with client facing projects and

internal infrastructure projects.

• Establish and reinforce the management processes to support of:

• Project Portfolio selection

• Project Management, Management Reporting, risk management and quality insurance

• Strategic Resource planning and interlocking

• Establish governance processer with tool support

• SharePoint and Project Server Administration

• Liaison with Finance and other Business units on CAPEX and other billing activities

• Managing tools like RallyDev and its integration with other tools

10 recommendations available upon request

Standards Volunteer for PMBOK v5 at Project Management Institute

August 2010 - September 2012 (2 years 2 months)

1 recommendation available upon request

Business Analyst at Verizon Business

October 2007 - January 2010 (2 years 4 months)

Requirements / Functional Specifications Management:

• Assist in prototype development requiring consistency in pre-established GUI design and navigation rules

Requirements Management:

• Brainstorm content requirements and conduct data / chart requirement analysis with the business team for

the various projects like IPv6, VoIP, EVDO and PiP solutions.

• Draft display page design and navigation rules for characteristics and constraints

• Assist in drafting Business rules inline with e-TOM (Enhanced Telecom Operations Map)

Development Interface / Testing:

• Review and assist in development of Use Cases

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• Provide clarifications to the development team throughout the development process

• Coordinate UAT user acceptance / QA testing and Production Verification sign-off

Release Coordination / Management:

• Managed development for two critical releases end-to-end from requirements to production deployment

• Provide daily reporting on testing, integrated UAT, QA statuses and sign-off for the entire period of these

two releases

• Check spec sufficiency and approve on defects, enhancements prior to packaging for each of the releases

Project Management:

• Manage outstanding project items. Daily reports generated for various Workstreams resulting in the

collection and update of all unresolved issues, risks and tasks. Workstreams include Data Migration,

Implementation, Advanced Analytics, Interim & Sustain, System Testing & UAT. Escalate items to the PMO

as needed.

• Track Change Controls from submission to approval for audit and reporting purposes.

• Compile and report project milestones and slippages to program Sponsors on a weekly basis. Details

extracted from master project plan.

• Solicit input from team members in the creation of project documentation including Software Definition

documents, and Technical Specs. Prepare and archive documentation as required for Production, Disaster

Recovery, Audit and Quality Reviews, Change Requests etc.

6 recommendations available upon request

Process Consultant at Microsoft

April 2006 - October 2007 (1 year 7 months)

Microsoft Telecom Operations manages over 65k+ telephony equipment like PBX, VoIP servers and

manages international Microsoft contact and call centers. Modifying and creating new process rules for new

Telephony business areas and customers to minimize the down town and Business Impact.

ITIL Process Consultants are individuals who participate in a wide range of IT process related consulting

engagements. These projects include assessment, requirements definition and solution design as related to key

ITIL areas. The work may also include implementing solutions including new process components,

organizational structures, tools and technology or policies.

Telecom Engineer assignment:

• Monitoring and troubleshooting the Microsoft PBXs and other telecom devices globally.

• Monitor the telephony alarms using various monitoring applications.

• Responsible for troubleshooting and resolving the North America Product Activation (NAPA) IVR

servers.

• Responsible for informing the respective RSM about certain types of outages that is within the

responsibility of Global Technology Services (GTS).

• Responsible for establishing a Video teleconferencing (VTC) to present real-time visual and voice

connections between two or more parties for virtual meetings.

• Interact with third party vendors like ANC, AT&T, BT, Global Crossing, TELMEX, Qwest, Verizon,

when there is link failure and slow performance issue with the link. Also interact with Site RSM to create the

Change control window for any planned activity on the link by the service provider.

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4 recommendations available upon request

Volunteer Experience

Volunteer for Scope Management at Project Management Institute

August 2011 - Present (2 years 5 months)

Contributing to PMBOK v5 Scope Management

Community Member - Innovation and New Product Development at Project Management Institute

May 2012 - Present (1 year 8 months)

Skills & Expertise

Project Management

Business Analysis

MS Project

Operations Management

Product Management

Agile Project Management

Requirements Gathering

User Stories

PMP

PMO

Scope Management

Project Planning

SharePoint

Vendor Management

Project Delivery

Project Portfolio Management

ITIL

Integration

Requirements Analysis

Scrum

Telecommunications

Testing

Agile Methodologies

Quality Assurance

Strategy

Software Documentation

Management

Solution Architecture

User Acceptance Testing

Software Project Management

Analysis

Release Management

SDLC

Six Sigma

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Requirements Management

Certifications

SCRUM Certified Product Owner

SCRUM Alliance License 000102291 September 2010 to September 2014

Project Management Professional

Project Management Institute License 1258931 May 2009 to May 2015

ITIL Foundations

OGC Group January 2007

Certified Product Manager

AIPMM

PMI-ACP Certified

Project Management Institute License 1473286 December 2011 to December 2014

Publications

Innovation Thrills but Kills - Pending Approval

PMI India Congress 2010 September 30, 2010

Authors: Shivkanth Rohith,CPM,CSPO,PMP®,PMI-ACP®™

Innovation is the application of an Idea that results in a valuable improvement. This simple definition runs

worldwide business. At the same time mis-managing innovation will have severe impact on the organizations

and individuals. Research findings vary, ranging from fifty to ninety percent of innovation projects judged to

have made little or no contribution to organizational goals. One survey regarding product innovation quotes

that out of three thousand ideas for new products; only one becomes a success in the marketplace. Failure is

an inevitable part of the innovation process, and most successful organizations factor in an appropriate level

of risk. Failure can also lead to loss of morale among employees, an increase in cynicism and even higher

resistance to change in the future.

The causes of failure have been widely researched and can vary considerably. Some causes will be external to

the organization and outside its influence of control. Others will be internal and ultimately within the control

of the organization. Internal causes of failure can be divided into causes associated with the cultural

infrastructure and causes associated with the innovation process itself.

Individuals needs to be given a share in the profit, thus making individuals to come up with few more ideas

that can change the market place conditions and also the organization brand name. And also, necessary

market condition research should be done before allowing an idea to be implemented otherwise will cause

damage to the organization thus innovation killing organization.

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Languages

English (Native or bilingual proficiency)

Hindi (Native or bilingual proficiency)

Telugu (Native or bilingual proficiency)

Tamil (Professional working proficiency)

Education

Aegis School of Telecom Management

MBA, Telecom, 2001 - 2009

1 recommendation available upon request

Anna University

Bachelors, Electronics and Communication Engineering, 2001 - 2005

Honors and Awards

Recipient of Verizon's IT All Star Award - 2009

Interests

Organizational development, strategic planning, Agile/SCRUM methodology, Six Sigma, extreme

programming, digital photography, professional networking, usability research, marathon running, international

travel, architectural history, reading Books.

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Shivkanth Rohith,CPM,CSPO,PMP®,PMI-ACP®™

Agile Program Manager at Dolphin Solutions Inc

***************@*******.***

22 people have recommended Shivkanth

"I've found Rohith very knowledgeable in every aspect of project management, and he does every bit to

infuse best practices across the organization. He easily strikes a chord with others and handles with ease the

nuances of 'otherwise difficult' product lines. I'd recommend Rohith's boon of knowledge - an asset to any

organization."

Royce Thomas, Project Manager, MACH, worked directly with Shivkanth at MACH

"Shivkanth is a go getter and he has vastly contributed in establishment of PMO in MACH. His knowlegde

related to Project management makes him unique person in the team since he possesses most of all Industry

Certification related to Project/ Program management."

Vikas Uppal, Sr Program Manager, MACH, managed Shivkanth indirectly at MACH

"Shivkanth has got an eye to quality and process orientation. I have seen him more as a problem solver and

helping people fill the gaps in their projects and processes. He sports a smile and is soft spoken by nature."

Sekhar Divakaruni, head of Training, Mach Teleservices, worked with Shivkanth at MACH

"Shivkanth Rohith is a hard working colleague that is always there for when you need assistance. Rohith is

multi skilled with excellent capabilities in handling people, organization and tools - a rare combination that I

learned to treasure and which any organization would need to excel. Rohith is capable of handling many

assignments at the same time professionally. Rohith is trustworthy and I have enjoyed working with him."

Jan Lyng Jensen, Senior Project Manager, MACH, managed Shivkanth indirectly at MACH

"Shivkanth was part of my team while I was working at Verizon. His attentions to the details and his alacrity

to address any required details were amazing. While playing the role of Business Analyst during his Verizon

tenure, he had very well bridged the gap between onsite and offshore teams, which helped the team in

providing right solutions at the right time. His in depth knowledge of Telecom domain is commendable,

which he shared extensively with the team. I wish him all the very best in his future endeavors."

Shyam Challapalli, Tech Manager, Verizon India, managed Shivkanth at MACH

"Rohith, popularly known as, is one of the most thoughtful & knowledgeable professional in his department

at MACH. His understanding of the issues, original ideas & his thorough execution during the migration

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process was impressive. I’d jump at the chance to work with him again in a heartbeat."

Shashidhar Ramamurthy, Senior Manager, Customer Services, MACH India, worked with Shivkanth at

MACH

"Rohith is a good Project manager. He has demonstrated the abilities of a good project manager that he is, in

the projects that I worked with him at Mach. I would recommend him strongly for his professionalism,

sincere and hard working attitude. He is an asset to any team and hope to work with him in my curret and

future projects."

Javad Ahmed, Systems Architect, MACH, worked with Shivkanth at MACH

"Rohith is a committed, hard working and bright person. He is always prepared to do whatever it takes to

deliver results. He is quite creative and will always find a solution to any problem you present to him. He is

technically savvy and knows the possibilities and limitations of the tools he is using. During a period of

extreme pressure he continued being a positive contributor. It has always been a pleasure to work with Rohith

and I give him my warmest recommendations."

Ole Kristensen, Head of Program Management, Vice President, Mach Aps, managed Shivkanth at

MACH

"Rohith is an extremely intelligent individual who has sharp learning curve, immensely knowledgable having

excellent presentation skills of the same. His is a sagacious seaker of knowledge abreast latest updates

amongst intellectual world. I see him as a bright spark and great addition to Mach. He was always very eager

to discuss with me on key concepts to be successful in ones career. He has abundant of ideas which if

digested and implemented can make one more successful. Indeed it is pleasure to see him growing at a faster

pace while is very young. Rohith's presence at any organization can only make it bright and valued. I wish

Rohith all the very best in his futurte endeavours."

Ramesh Baswa, Senior Manager - Development, MACH, managed Shivkanth indirectly at MACH

"I have truly enjoyed working with Shivkanth Rohith building up the Project Office function and upgrading

the Project Server platform. Remotely managing is a complex and difficult discipline, but has been very easy

with Rohith. A true team player, that (due to time zones) on occasions had to take immediate action on his

own, but always perfect end result. Rohith is a very experienced project manager with the important ability to

listen (and understand!) what people are saying :-) Our company is technically challenging, but since Rohith

is a quick learner he has caught up very fast. I give my best recommendations to Rohith."

Jacob Skov, Head of Project Office, MACH, managed Shivkanth at MACH

"During our 2 year association, while working on PMBOK Guide 5th edition, Rohith's work showed deep

understanding of PMBOK Guide. His experience was evident by his detailed analysis (of not only the areas

we were working on, but also any affecting chapters), ability to relate to the "big picture", quality of work and

on time delivery. Rohith as a person is very approachable, proactive, great team player and helped share the

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load when the situation demanded. It helped the team keep our submissions deadlines. He is one of the few

individuals, who take the word volunteering to a new level. It was a good learning experience working with

him and I'll be happy to partner again with him in future!"

Sameer Bendre, Standards Volunteer for PMBOK® Guide - 5th edition, Project Management

Institute, worked directly with Shivkanth at Project Management Institute

"Rohith worked as Business analyst in Verizon in my group. Rohith has a deep understanding of

mobile/telecom, software development tools and environments.He is hard working person and makes other to

understand the requirements.He is good person. He contributes to all phases of the product life cycle,

including defining and writing requirements, working amicably with others in internal groups, and managing

relationships with external vendors to ensure project success. I would gladly work with him again."

Suraj Karne, Senior Analyst, Verizon, worked directly with Shivkanth at Verizon Business

"Rohith indeed has my recommendation. He is a great individual to work with and offers a wealth of

knowledge and experience, As a real team player he will work in a leading or collaborative capacity as his

main objective is what works best for the team for at successful outcome that’s the great thing about working

with him. He pays great attention to detail and always offers and objective point of view. Working on a very

long term project together training over 100 new project managers was a great experience with him on the

team. He will always do well no matter what the challenge."

Norma R. Henry, IT Chief Diversity Officer / Program Manager, Verizon Business, worked with

Shivkanth at Verizon Business

"He has been very helpful to the coworkers in and outside the projects, sharing knowledge, mentoring, etc.

Superiors/Managers have appreciated his work during team meetings and that gives an impression that he has

built a great trust and good relations with superiors. His project deliverables are still used as an example that

have helped other team members to understand the level of information and quality required to provide for

the analysis and design. Good project tracking and managing skills. He is very easy to approach, calm, hard

worker, creates friendly environment, focused, and dedicated"

Sanjiv Pathole, Business Analyst, Infosys Client-Verizon Business, worked directly with Shivkanth at

Verizon Business

"Rohith is a diligent researcher. He clearly communicates complex technical material Rohith prepared

Analysis and Design documents for many projects some of the highlights were for IPv6 and for Customer

Premise Equipment Licensing. Rohith is a wise person who doesn't have his ego wrapped up in

perfectionism. He accepts and implements feedback thus insuring continually improving results."

Felicia Joyner, Business Analyst, VerizonBusiness, managed Shivkanth at Verizon Business

"Rohith is a very consientious business analyst who was always willing to help wherever needed. His

documentation was very well written with detailed information to assist the development and test teams.

Rohith will be very much missed at Verizon Business."

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Sandra Paiement, IT PMO, Verizon Business, worked with Shivkanth at Verizon Business

"Rohith is a mini version of wikipedia in the regard to possessing every bit of information related to all areas

of telecommunications ranging from landlines, wireless, broadband to satellite involved communcation. Great

communication skills with a clear view of the bigger picture. Definitely employable and a value addition. All

the very best to Rohith for his future endeavours."

Maruti Penubothu, Ph.D, PMP, Senior Analyst / Business Analyst, Verizon INDIA, worked directly with

Shivkanth at Verizon Business

"Rohit is a Very talented and results oriented person. We worked together in Microsoft for their GTOC

operations,He is a result driven and hard-working professional with excellent communication and technical

skills. He is extremely sound in project and service management for IT infrastructure technologies,Great

people management skills, aligned to tactical and strategic objectives.I must say Rohit applies lot of thought

process around the things which he does and do with strong commitment, he has smart learning capabilities,

always has a good vision and work towards achieving things in a systematic and detailed manner."

Harsh Tiwari, Sr.System Analyst, HCL Comnet Systems and Services Limited, worked directly with

Shivkanth at Microsoft

"I have worked with Rohith for couple of years in Microsoft. The qualities i like about Rohith are that, He is

goal orientation individual with a sound analytical and strategic thinking and a great team Player. He takes

pride in his work and the attention to detail and his dedication are second to none. I would strongly

recommend and wish him all the best."

Emmanuel J Anguluri, GNOC GIO ( Global Incident Operations - Networks ), Microsoft

Corporation, worked with Shivkanth at Microsoft

"Shivkanth Rohit has excellent relationship building skills, He maintains calm even in the most difficult

situations. He has a good balance of technical and operations knowledge. He is very diligent and frank about

his opinions. Complete team player. Wish him all the best."

Murugan Padmanabhan - ITIL, Senior Specialist, HCL Comnet, managed Shivkanth indirectly at

Microsoft

"I recommend Rohit for his sincerity and hardwork."

Adityendra Shukla,PMP,ITILV3,Six Sigma Green Belt, Team Lead-Global Telecom Operations

Center, HCL Comnet Systems and Services Limited, managed Shivkanth at Microsoft

"We both joined Aegis for same course and shared hostel room, we had a great time together and I must say

he is a very ambitious guy with sharp vision and set goals for short as well as long term, the great thing that

he is equipped with sharp intelligence and sound grip on subjects which are helping him to achive it all fast.

He just not doing better than his many class mates but has left behind many of his seniors as well, I wish him

all the best in all his future endeavours."

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Sunil Srivastava, Student, Aegis School of Business, studied with Shivkanth at Aegis School of Telecom

Management

Contact Shivkanth on LinkedIn

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Contact this candidate