Engineer Management

David M. Orlo

Fife Lake, MI . 231-***-**** . *****@*********.***

System Administrator / Network Engineer

Qualifications & Experience

. Over 5 years professional experience

. Microsoft Windows: 3.1 - Windows 8

. Linux / BSD: Mac OSX 10.X, RedHat, CentOS, FreeBSD

. Microsoft Server: 2000 - 2012

. Microsoft Office: Outlook / Word / Excel / One Note / Visio &

Open Office

. Microsoft Application and Service Experience: MS Domains &

Forests, DNS, DHCP, Exchange / OWA / OMA, IIS, MS SQL, Terminal

Services, ISA, VPN (Client / Server & Tunneling) / IPSEC / SSL,

Microsoft Remote Application, Sharepoint, Project, WSUS

. Specific Application Experience: Kaseya Administration to End

User, Connectwise, Net Forensics, Citrix XenApp, Acronis Backup

Software, Webmin / Virtalmin / Usermin, H-Mail, QMail, Apache,

PHP, MYSQL, FreeNAS, Dell OpenManage SA, Dell MDSM, Sonicwall

Viewpoint, Autobase, Shared Logic / RIMAS, Reynolds / ERA, STI /

Practice Master, Prevail, Quest Foglight NMS, Mint Dynamic DNS,

2X Remote App, GloStream, Misys

. Network installation: Cables / Racks / Patch Panels / Wall

Outlets / Hardware

. Firewall Experience: Sonicwall, Fortinet, Cisco, Watchguard,

pFsense

. Software Languages: Powershell, Visual Basic Scripting, AutoIT

Scripting, Batch File Scripting, Kaseya Scripting Language,

HTML, PHP, CSS, SQL

. Virtualization: VMware ESX / ESXi, Citrix XenServer / XenApp

Strong Points

. VMWare ESXi Implementations & Conversions

. Kaseya Implementation, Configuration, Administration and End

User Training

. Microsoft Exchange Implementations and Upgrades

. Fortinet & Sonicwall Deployment and Configuration

. MS Domain Configuration / Upgrades and Proper DNS Resolution

IT Experience

CCR / Power IT Petoskey, MI

. Level 3 Network Technician / Administrator, (07/13-12/13) Power

IT is a Managed Service Provider for Northern Michigan primarily

supporting businesses related to the medical field.CCR, the

parent company is a Managed Service and Application Provider

leveraging Citrix XenApp for remote application and environment

deployments. My responsibilities included everything from

cabling, networking, break / fix support, medical software

support, server support and monthly maintenance to large scale

project implementations and virtualized environment conversions.

Power IT was acquired by CCR in early 2013 and hired new

technicians. CCR is located in Troy Michigan and Power IT is based

out of Petoskey Michigan and has a secondary location in Traverse

City Michigan. I was hired to service Traverse City, Lake City and

Grayling but found myself traveling to Petoskey and North of

Petoskey 3-4 days a week on average. I was averaging nearly 2400

miles per month, most of which was non-reimbursable. I was informed

this was not changing for the foreseeable future and am now looking

for work with a shorter travel radius or office based.

Nuspire Networks Commerce, MI

. Level 3 Technician / System & Server Administrator, (03/10-

02/13) Nuspire provides managed security worldwide to help

customers meet HIPAA, SOX and PCI Compliance standards. Nuspire

hosts its own data center with over 20 physical and 50 virtual

servers in a mixed Microsoft and Linux environment. I started as

a level 3 technician working with 30 technicians in a tiered

technical structure. My primary responsibilities where to

oversee deployment of network security devices and work on

escalated technical issues. After 1 year I left the network

engineering team to lead in house systems architecture and

administration. My primary responsibility was network,

hardware, OS and software upgrades to the then current available

version with a goal of 4 years maintenance and administration

only after implementation.

During my employment at Nuspire I redesigned the internal and

external network while providing a solid upgrade path for systems

and services including hardware consolidation with virtualization.

I created failover and redundancy by utilizing VMware High

Availability, virtual storage pools and SAN's. I eliminated the

need for additional power and UPS devices by consolidating

hardware, creating virtual pools and automatically powering down

servers during off peak hours. I utilized an existing Kaseya

license for server management including update management, setup

WSUS for workstation update management, OpenManage SA for hardware

monitoring, Quest Foglight for overall network management with

switch and VLAN monitoring / mapping, Setup Windows Print and Fax

server to manage fax and print permissions / jobs / printer health,

Setup Sharepoint site with Project server for project management /

company updates, Setup a MintDNS server to provide free dynamic DNS

updates to our customers with dynamic addresses and brought the

domain functional level from 2000 to 2008 R2 while upgrading

Exchange, SQL and IIS from 2003 to 2008 & 2010 versions.

PC Miracles INC. Clarkston, MI

. Level 3 Technician / System & Server Administrator, (10/07-

03/10) PC Miracles is a Michigan Tri-County (Oakland, Macomb &

Wayne) based Managed Service Provider with break fix non-managed

support. My role as a level 3 Technician at PC Miracles included

daily and weekly objectives while assisting lower level

technicians. Job responsibilities included Kaseya management

serving as the master administrator, network installations

including cabling, switching and edge devices, onsite

maintenance and offsite remote support, system and server

administration, management of my work schedule, and customer

project management. I also provided installation and support of

proprietary software. As a Dell, Linksys / Cisco, Fortinet and

Sonicwall authorized reseller I was able to gain additional

support access and experience from a wide product range.

During my employment at PC Miracles I created the standards on how

customers are managed in Kaseya. I contributed dozens of scripts to

automate job responsibilities and routine IT related tasks, both in

Kaseya and custom scripts. I designed, tested and implemented the

offsite data backup architecture that is used for clients which saved

PC Miracles thousands per customer annually with increased

reliability.

Tamaroff / Jeffrey Motors Roseville, MI

. System & Server Administrator, (10/07-03/10) Managed over 200

users and 10 servers at 2 locations. I created a solution that

increased network speed by up to 10x and simultaneously reduced

network cost by $1,500 per month while adding increased control

and visibility over the network. I implemented a Peplink load

balancer with two 10mb cable connections and an MPLS network for

site to site communication. Each location was outfitted with a

Sonicwall firewall, Cisco switches with NetFlow and Sonicwall

Viewpoint for network monitoring.

Acclaim Legal Services Southfield, MI

. System & Server Administrator, (10/07-03/10) Managed 30 users at

4 locations. I contributed the solution needed to setup 3 remote

locations that would work with proprietary software that needed

to communicate over a fast 100mb connection with the main

location. I utilized a VPN Tunnel connection with roaming

profiles and remote application software from 2X to provide a

seamless experience when at the remote locations.

Education

Baker College, MI

. Major: Microsoft Certified System Engineer

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