Customer Service Manager
Resume:
Maria Brioso
Hialeah Gardens, FL
**************@*****.*** - 786-***-****
I am a Customer Service Professional seeking to obtain a position within a company that will allow me to utilize
my experience in a productive environment with the opportunity for advancement.
WORK EXPERIENCE
Licensed Esthetician
Self Employed - Miami, FL - March 2011 to Present
Analyze the client's skin
Perform European facials along with Anti-aging and acne facials
Perform facial massages, waxing
Educate client on skin care product that are appropriate for their skin type
Set up a regimen for client and schedule appointment if further treatment is needed
Assistant Manager/Cashier
Pinch-A-Penny - Miami Shores, FL - April 2013 to August 2013
Responsibilities
Advise Store Manager on staffing needs and personnel issues
Assist Store Manager with duties and tasks as required in a retail environment, and assume the role of Store
Manager in his or her absence
Provide expert advice to customers in all areas of the store
Proactively build and maintain customer relationships
Ensure that newly-received product is stocked in a timely manner
Motivate staff and maintain a positive work environment
Sales Specialist
Self Employed - Miami, FL - March 2011 to September 2011
Maintain a clean and organized environment
Make sales for all clients that come into the store
Restock merchandise when needed
Maintain professionalism and good customer service
Barista
Starbucks Coffee - Miami, FL - December 2008 to June 2010
Maintain areas clean and well organized
Attend all customers' needs
Restock merchandise and reorder if needed
EDUCATION
AS Massage and Skin Care Program
Florida College of Natural Health - Miami, FL
2010 to 2012
ADDITIONAL INFORMATION
SKILLS:
• Several Years of Customer Service
• Detail Oriented
• Self-Motivated
• Ability to Build Rapport
• Cooperative
• Bilingual
• Flexible in All Situations
• Computer Literate
• Ability to Learn at a Fast Pace
• Work Well under Pressure
Contact this candidate