DAVID LIVINGSTONE **** State Highway ** ~ Johnstown, New York
12095
**************@*****.***
Operations Management ? Sales & Marketing ? Business Development ? Multi-
Unit/District Management
Business Start-Up ? P&L ? Performance Optimization ? Competitive Market
Leveraging ? Cost Control
Team Building & Leadership ? Staff Training and Development ? Client
Relations ? ServSafe Certified
Qualifications Summary
Top-performing and results-oriented Management professional with many years
of experience and an exceptionally strong track record of demonstrable
success in a wide variety of management applications, including retail-
store management (single-store and district management), restaurant
management, event planning and management, and territory-account management
(as independent distributor for Mac Tools). Consummate professional who
leads by example with tireless work ethic, outstanding organizational
skills, and superior customer service. Dedicated self-starter driven to
exceed expectations and boost the bottom line.
Professional Experience
upstate subway, Albany, New York 2011-current
Director of operations
Responsible for 11 Subway Locations
Annual Sales of 6 Million per Year
Supervise a Staff of 125 Employees
Hire and Develop All Area and Store Managers
Mac Tools, Johnstown, New York 2009 - 2011
Distributor
Manage territory consisting of 300 client accounts as independent
distributor of quality tools and related products. Facilitate collections
to optimize cash flow and control financial risk. Apply solutions-focused
approach toward addressing all service and warranty issues to ensure
highest level of customer satisfaction.
Doubled number of accounts in territory, from 150 to 300 accounts, in
just ten months
Dunkin Donuts, Albany, New York 2006 - 2009
District Manager
Trained, directed, and mentored/coached store managers and supervisors in
all aspects of operations and company policies and procedures to optimize
store profitability as well as overall-district profitability. Spearheaded
new-store launches, handling equipment procurement, staffing, training, &
licensing/permitting.
Built district to six stores generating over $5M in annual sales, holding
full P&L accountability
Promoted six shift supervisors to store manager positions, through
superior training and development
Successfully led the opening of three new stores with new managers and
staff in a new market
Church Street Linen, Schenectady, New York 1998 - 2006
Manager /Sales Manager
Hired and trained all supervisors and support staff, and managed staff
consisting of up to 15 total employees.
Grew sales dramatically by 150% in just two years and named Manager of
the Year in 2005
Responsible for all Sales, Management and Operations of Facility.
Education
Associate of Applied Science, Hotel & Restaurant Management - Schenectady
County Community College