Sales Inside

Jeffrey Gage Mifflin

**** ***********, *** *******, ***** 78250 . (210) 380-

**** . *********@*****.***

CAREER OBJECTIVE:

A customer focused leadership position where I can set personal goals and

exceed business goals by thinking big and taking action, motivate and

develop talent within an organization, and build lasting relationships with

customers and coworkers.

SUMMARY OF QUALIFICATIONS:

. Dedicated to improving the customer experience, myself, my coworkers,

and my employer

. Trustworthy, self-motivated, positive attitude, and dependable

. Creative, innovative, intuitive, and logical thinker

. Lead by example, vocally self-critical, and have high standards

. Delivers results; consistently a top performer

. Strong communication skills

. Hire and develop the best talent

. Thinks big, dives deep, and action oriented

EXPERIENCE:

Medtronic

Inside Sales Supervisor

January 2013 - present

Acting Inside Sales Supervisor

Aug. 2012 - Jan. 2013

Senior DTA June

2012- Jan. 2013

Diabetes Therapy Associate (DTA)

June 2011- May 2012

. Established an accomplishments-driven career highlighted by rapid

acceleration to increasingly responsible positions.

. Lead daily team meetings to set goals, maintain customer focus and

accountability, and motivate a team of 20 inside sales professionals

responsible for ~$40 million in annual sales.

. Hire, mentor, coach employees to overcome challenges and continue

performing at a high level, set goals, execute plans, enjoy work, and

accelerate their careers.

. Collaborate with Senior Leadership and diverse groups within the

organization to analyze relevant data, develop plans and sales

strategies, and implement positive change.

. Educate, promote, and sell the benefits of insulin pump therapy to

patients. Act as a patient advocate to help patients start life

changing therapy. Maintain a high level of communication with field

team, patients, prescriber offices, and inside management.

o #5 ranked district in the nation out of 28, May 2014

o Mentored and coached 2 employees to Senior DTA promotions, 4

employees converted from contract employment to Medtronic

employees, and 1 employee placed 2nd (out of ~245) in

departmental sales call contest

o Exceeded Quarterly Goals, every fiscal quarter, Q2 FY12 (May -

July 2011) - Q4 FY13 (Feb. - April 2013)

o DTA of the Month, September 2012

o Pacific North West DTA of the Quarter, Q4 FY12 (Feb. - April

2012); Q2 FY13 (Aug. - Oct. 2012)

o Exceeded quarterly revenue plan in only 2 months, Q2 FY13 (Aug.

- Oct. 2013)

o #5 (out of ~245) in departmental rankings, Q2 FY12 (Aug. - Oct.

2011)

o Top 20% of departmental rankings 15 out of 18 months as a DTA.

o Solution Selling, Completed, 2012

o Mentor, October 2011-present

Bartlett Tree Experts IPM Technician

Plant Healthcare Technician

2009-2011

. Scheduled visits with clients, up-sold additional services to clients,

and maintained client expectations through proactive attention to

detail.

. Ensured health of the landscapes, and executed Integrated Pest

Management (IPM).

HRA Landscape & Irrigation

Designer/Site Supervisor

2009

. Met with clients to determine what they desired in a landscape,

consulted clients and described various options, developed landscape

design tailored to client's needs, sold clients the solution to their

needs.

. Designed landscaping and supervised installation of designs.

Mortellaro's Nursery Inc.

Technical Services

2008-2009

. Trained and supervised seven employees to maintain 80 acres of

container-grown ornamental plants.

. Scouted and identified pests and diseases to ensure that products met

and exceeded customer expectations.

o Texas Nursery and Landscape Association (TNLA), Member, 2005-

2010

o American Horticulture Society, Member, 2005-2010

o TNLA Certified Nursery Professional, 2006-2009

Johnson's Backyard Garden

Apprentice/Intern

2008

. Harvested, post-harvest handling/grading, planted, maintained

greenhouse, and executed field prep, irrigation, soil tests and IPM.

. Supervised teams of volunteers.

. Sold products at farmers' markets and answered customer questions.

Texas A&M, Department of Horticulture

Student Worker

2006-2007

. Assisted in day-to-day work of potato and pea breeding program,

including lab, field and greenhouse work.

The Arrangement Landscape & Tree Supply

Sales /Office Manager

2005-2006

. Sold clients plant material that was unfamiliar to them by listening

to their needs and offering the solution, increased sales

significantly by focusing on customer needs.

. Processed payroll, paid taxes and managed inventory.

. Operated tractor and excavator, repaired irrigation, supervised six

nursery employees and IPM.

o Increased sales from ~$600,000 to over $1 million.

EDUCATION:

Texas A&M University

August 2008

B.S. Horticulture - Study emphasis in Nursery/Floral Crop Production and

Management

. Texas A&M Horticulture Club, Member, 2006-2008

. American Society of Horticultural Sciences Association of Collegiate

Branches (ASHS-ACB), Vice President, 2007-08

. ASHS-ACB Commodity Judging Team, 1st place team in all 5 competitions

and overall, 2007

. ASHS-ACB Commodity Judging Individual, 3rd place woody ornamentals,

2nd place written exam, 2007

Palo Alto College

May 2006

A.A.S. Landscape and Horticultural Science

. TNLA Region I Scholarship Recipient, 2005-06, 2006-07, 2007-08

. Palo Alto College Horticulture Club, Vice President, 2005-06

. Palo Alto College Horticulture Club Scholarship Recipient, 2005-06

. Phi Theta Kappa International Honor Society of Two Year Colleges, 2005-

2006

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