Professional Overview
Experienced administrative professional with multi industry experience
looking for an opportunity to showcase business expertise; Experience
providing superior administrative support to individuals and teams as well
as managing complex and confidential business processes; Strong technical
skills in the following programs: Microsoft Outlook, Microsoft Office
products (Word, Excel, PowerPoint), Notary; SAP, Intuit Payroll System
Quick Books and Great Plains, CPDM (Pipeline Compliance System).
Employment History
Boardwalk Pipeline - DATA ACCOUNT MANAGER/ADMINISTRATIVE CONSULTANT
November 2013 to Present
REDHAWK FIRE & SECURITY - DATA ACCOUNT MANAGER/ADMINISTRATIVE ASSISTANT
March 2007 to Present
Provide Administrative Level Account Management support to approximately
600 dealers and a project manager who oversees a multi-million dollar
budget for commercial and residential fire and security accounts. Duties
include:
1. Assist project manager with business reports, data, trend
analysis/analytics
2. Data entry of new account information into account management
software
3. Setup Conference Calls/Video Conferencing (meetings, training
sessions)
4. Audit activities on all accounts to ensure proper procedures have
been followed; Coordinate the resolution of specific procedural
and inquiries
5. Troubleshoot various equipment programming issues with dealers and
technicians
6. Assist Project Manager with on-going improvement projects and
special assignments: Complete projects and special assignments by
establishing objectives, determining priorities, time management,
gaining cooperation of others, monitoring problems, innovative
problem solving, and making adjustments to plans
7. Coordinate Domestic/International Travel Arrangements
8. Train new and existing employees
HARRIS COUNTY YOUTH ADVOCATE PROGRAM (H-CAP)-EXECUTIVE ADMINISTRATIVE TO
THE DIRECTOR/OFFICE MANAGER
Dec. 2000 to March 2007
Administered various human resources, plans, and procedures for all company
personnel. Duties included:
1. Setup new office location
2. Conduct Interviews
1. Served as a support center staff liaison between the support
center staff regarding administrative and routine fiscal matters
2. Coordinated Public Relation functions; maintained itineraries
3. Coordinated meeting including booking conference rooms, catering
requests; setup conference calls and/or video conference calls
4. Compiled statistical data for referring authority
1. Processed new employees for enrollment into the payroll system and
ensured accuracy of payroll activity for existing employees
2. Maintained calendar, coordinated travel arrangements (domestic &
international)
3. Verified I-9 accuracy in accordance with federal guidelines
1. Ensured proper document control and retention for all personnel
policies, records and files
2. Review and approved Accounts receivables and Accounts payable
invoices
1. Trained and supervised staff support
2. Prepared proposals (RFP'S)
3. Coordinate Domestic/International travel arrangement (air, hotel,
car and meeting location)
4. Initiated employee background checks
5. Ensure that timesheets, hours, wages, activity reimbursements,
ancillary fund, director activity funds, check requests, and non-
taxed expenses for directors (coding AFE's), coordinators and
administrative managers and other full-time salaried staff are
mathematically correct
A & C ARMS OF LOVE CHILDCARE - HR CONSULTANT
Current Oct. 2000 - (Part-Time)
Provide administrative level human resources support to an organization of
10 employees. Duties include:
1. Developed, implement, and maintained human resources policies and
procedures; Prepare and
1. Setup and Maintain employee and client files; conduct annual
employee file audits
2. Setup and Maintain client files (shot record, medical history;
evaluations/progression chart)
3. Verify I-9 accuracy are in accordance with federal guidelines
1. Initiate employee background checks
2. Coordinate and Maintain employees certification - Adult/Child &
Infant CPR; Pediatric
3. Coordinate First Aid & Safety trainings
4. Process employee payroll
McKAY MARINE COMMUNICATION (LAND & SHIPBOARD AND OIL & GAS)
PAYROLL/ADMINISTRATIVE ASSISTANT/ACCOUNT MANAGER
Nov. 1999 - Dec. 2000
Provide administrative/sales support. Duties included:
1. Verified and approved invoices for payment
1. Monitored staff compliance with timekeeping; processed expense
claims and payroll for staff
2. Closed outstanding purchase orders
3. Process requisitions for all outstanding invoices
4. Process and enter time for all employees into the corporate
mainframe database for Payroll
5. Accounts Payable/Receivables
6. Document Control/Warehouse Assistant (maintain inventory; log
shipping incoming/outgoing)
HARRIS COUNTY COMMUNITY SUPERVISION AND CORRECTION DEPT. - SECRETARY/UA
CLERK
May 1995 - Nov. 1998
Duties included:
1. Entered community service hours for probationers into Justice
Information Management
System (JIMS)
2. Typed court related documents
3. Observed and processed specimens for drug screening
4. Responded to high volume phone calls
5. Performed day-to-day administrative tasks such as maintaining
information files and processing
paperwork
PRICE WATERHOUSE - ASSISTANT TO COMPTROLLER
Aug. 1991 - July 1994
Duties included:
1. Provided accounts payable and receivable to the controller,
including managing the purchase order process, maintaining a log
of accounts to be paid, and processing invoices
1. Monitored staff compliance with timekeeping; processed expense
claims and payroll for staff
1. Researched, copied, collated, and distributed financial reports for
all professional staff member
UNIVERSITY OF PHOENIX
MBA - December 2010
GPA: 3.5
UNIVERSITY OF PHOENIX
BSB/M - May 2009
GPA: 3.7
HOUSTON COMMUNITY COLLEGE
AAS - August 2001
GPA: 3.6
EVAN E. WORTHING SR. HIGH SCHOOL
Diploma - June 1987
GPA: 3.8