Customer Service Insurance Agent
Resume:
RESUME OF GAYLA A. MARLING
*************@*****.***
Health/Administration/Insurance/Sales
OBJECTIVE:
To gain a respectable position in the business environment where I can communicate effectively, use team-building skills, and mind determination to benefit your company. Currently, I’m in search of a stable long-term career.
EXPERIENCE:
Licensed Insurance Agent
Combined Insurance Company
12/2008-09/2010
Telephone skills, strong sales, generation of new leads, cold-calling, canvassing, prospecting, administrative duties, traveling, sold Health, Life, Accident and Supplemental policies to Companies/Employees/Individuals based on a needs assessment.
Program Director/Q.M.R.P
Adept Voca
05/2005-11/2007
Managed and operated 2 Group Homes for individuals with disabilities. Coordinated, supervised, and monitored all support services for assigned consumers and staff. Responsible for the generation of all documentation concerning monitoring,coordinating evaluations, and assessments for consumers, overseen the house supervisor responsibilities with house/consumer budgets, scheduling, payroll, recruiting, operational functions per company policy, guardian and advocated for client, and other responsibilities within the realm of my title/position. Knowledge, of OSHA, Best in Class, Fed/State and Local regulations.
C.N.A./Psychiatric Technician/Clerical
Healthcare Professionals
08/2000-2/2005
Scheduling, recruiting, payroll, inventory, ordering office supplies, answering multi-line telephone system, transferring phone calls and strong customer service. Traveled to Nursing homes, facilities, and performed home care responsibilities when needed.
EDUCATION: Licensed Insurance Agent, Certified Nursing Assistant, Qualified Mental Rehabilitation Programmer, First Aide Basics, C.P.R. Studies included college credits of Anatomy I & II, Physiology, Micro Biology, Medical Terminology, Psychology, and Oncology.
Thank you for reviewing my resume. Have a nice day! Kind Regards, Gayla A. Marling
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