Customer Service Administrative Assistant
Resume:
Mekdim G. Berhe
*** * ******* **. ***, Durham, NC 27705
***********@*******.***
CUSTOMER SERVICE AND RETAIL PROFESSIONAL
Overview More than 7 years' successful experience in
customer service and support with recognized
strengths in accounting, problem-solving,
supervising and staff support.
Possess solid computer skills.
Ability to train, motivate, and supervise customer
service employees.
Works with integrity to support business
development, customer service, and profitability
efforts of managers and top executives
Education Triple A, Durham, NC
9/13-11/13
Certificate: Phlebotomy
Riverside High School, Durham, NC
2006-2009
Achievement: Diploma
Employment Kroger Corporation, Durham, NC 2006-2013
Front-End Supervisor/Accounting
Provided quality customer service by
addressing customer issues/complaints and
resolving them to the full satisfaction of
the customer
Served as acting floor supervisor of front
end associates
Performed accounting duties to include,
being responsible for cash handling and
security in the office area and preparing
bank deposits and recording all data
Assisted in training new employees on
proper front-end customer service and
policies and procedures
Big Cheese Pizza, Durham, NC 2010-2011
Customer Service Associate
Promote pizza products and provide
friendly customer service
Take orders from customers and complete
monetary transactions
Prepare and cook to order a variety of
foods
Drove personal vehicle to deliver food
in a timely fashion
Volunteer Work Habitat for Humanity 2008-2013
Mekdim Berhe
311 S Lasalle St. Apt 13J
Durham, NC 27705
***********@*******.***
References:
William Evans
Store Manager
Kroger Corporation
301 County Seat Dr.
Hillsborough, NC 27278
Stacie Alexander
Administrative Assistant
Kroger Corporation
8 Petersburg Pl.
Durham, NC 27703
******.*********@******.******.***
J'Gaya Grainger
Wine Consultant
Kroger Corporation
3457 Hillsborough Rd
Durham, NC 27705
*****.********@*****.***
Contact this candidate