Manager Project

Melinda S. Antonious

Phone: 813-***-**** Email: ************@*****.***

Location: Riverview, FL 33569

Summary of Qualifications

Detail-oriented, results-driven, and accomplished Proposal and Project

Manager with 10+ years of experience in numerous industries. Adept at

authoring federal and government RFP/RFI's and a variety of other technical

documentation. Solid analytical, communication, strategic-planning,

corporate training, and project management skills. Currently seeking a

position as a Proposal Manager, Project Manager, Senior Technical Writer,

or Training Manager, which will allow me to effectively utilize my skills

and areas of expertise as follows:

Corporate Training SharePoint System ISO 9001:2008 & FDA

Technical Writing Admin. Requirements/Regulations

Tailored RFP/RFI response Information Mapping

Integrated Marketing Template Creation GDP & GMP Compliance

Campaigns and SOPs & Policies Software Documentation

customization of material Database Management Product Specifications &

Federal Business Risk Management Descriptions

Development

Career Achievements & Notable Projects

Managed development of a winning RFP proposal for a $120M contract with a

federal client.

Helped streamline and implement an RFP process; increasing efficiency

internally to help win opportunities.

Established a valuable, companywide resource-a Content Repository to house

PMSI's Sales Presentations and RFP Proposals, along with a change control

system to update this valuable content; accomplished through the creation

of a change control process and form so that Sales and Account Managers can

contribute their new intel to enhance/update the generic presentations and

proposals on the repository.

Created an Implementation Materials Tool Kit on SharePoint for the

Marketing department at PMSI; created and maintained revisions of company's

client facing literature of products, programs, and services.

In Sept 2010, authored a series of divisional procedures to provide a

structured process through which new products could be effectively

transitioned from New Product Development to Manufacturing Operations.

Selected for the Production Reference Aid (PRA) project team in October

2010 to develop up-to-date and FDA compliant SOPs of 35 product lines

across two facilities (Lakeland and Phoenix) to reduce GDP errors,

eliminate product holds, and increase procedure clarity for internal and

external users.

Selected by R&D and Operations Managers in April 2010 to manage a critical

project in preparation for an upcoming FDA audit. Transferred a series of

corporate procedures' old training system to a new system after a company

merger; entailed writing highly efficient modules for device processes and

production equipment.

Professional Profile

Progressive Medical & PMSI Tampa, FL

Oct. 2012 - Present

Proposal Development Manager, Business Development

Work closely with VP of Marketing to analyze RFPs, understand requirements

and establish keys to winning.

Manage, mitigate, and support program deliverables and corporate

initiatives from start to finish.

Responsible for crafting RFP and generic proposals with lucid and in-depth

explanations of the company's programs and services; incorporating a stream

of marketable language upholding the brand while enhancing the overall

representation of the final RFP delivery-ultimately creating and

maintaining $470M of annual revenue while creating and expanding upon

client relationships.

Wordsmith for print collateral and electronic media that supports

organization's strategic goals, increase visibility, and demonstrates

thought leadership among stakeholders-generating new business

opportunities.

Oversee proposal/presentation database content and assets to ensure content

is up-to-date and work with administrative staff to ensure materials are

well organized and easily accessible.

Work closely with VP of Marketing and marketing team members to compile,

develop, assess, and maintain appropriate proposal exhibits, appendices,

and illustrative documents for ongoing client deliverables.

Manage work assignments for writers, graphic designers, and a desktop

publisher for all elements related to the completion of a compelling and

winning proposal to grow business.

Manage content development, research, writing, and overall coordination of

proposals, presentations, and special client deliverables and handle

formatting, electronic, and print production of client deliverables.

Melinda S. Antonious Page 2

Professional Profile - Continued

Oversee design and production on assigned client deliverables related to

RFP and RFI requests and client implementations; work with graphic design

team on artwork and outsourced project elements as needed.

Work closely with subject matter experts to manage constructive feedback

and collect and/or develop appropriate proposal intelligence on the

company's business strategy aligned with customer benefits.

Leverage content of proposal database, including input from subject matter

experts (SME) to formulate customized responses; oversee web updates and

marketing portal upkeep related to PMSI publications.

Raymond James Financial St. Petersburg, FL

Jul. 2012 - Oct. 2012

Senior Technical Writer for Customer Operations - Contract Role

Developed and carried out the Training Re-engineering/Integration project,

which involved the creation of a series of procedures for different system

and department functions needed to train Memphis site employees after a

company merger and acquisition.

Collaborated with SMEs of numerous departments to gather up-to-date data in

order to establish coherent procedures for best practices aimed to train

Memphis site employees.

Established efficient procedures for navigation and use of computer systems

needed to process client data, which are used by numerous departments

throughout Customer Operations

Reviewed operational procedures and methods, mapped current business

processes and data flow diagrams, defined and analyzed business activities,

identified best practices, and recommended improvements.

Served as liaison between end users and project specialists while

functioning as a SME in translating requirements for departments in

Customer Operations.

Analyzed internal systems in collaboration with SMEs to document complex

processes in departments.

Manage three Junior Technical Writers; assign, review and edit procedures

for process validations.

Suggested process improvements for workflow and identified critical impacts

and root causes from an internal and external standpoint within the

functioning areas of the company.

Acted as SharePoint Administrator to the documentation repository of the

entire company's internal process documentation and maintain website as

procedures were created and revised.

Read Inc. Tampa, FL Jul. 2011 - Jul. 2012

Senior Proposal Manager

Lead proposal management and development business pursuits in support of

corporate initiatives.

Managed proposal activities and teams through proposal lifecycle and

assisted with all proposal efforts.

Developed and managed proposal schedules and outlines; lead data calls and

capture team communications.

Directed color team reviews with cross functional teams; managed input from

key stakeholders and SMEs.

Ensured win strategies and compliance requirements are reflected in

submitted proposal.

Assisted in the development and execution of strategic and tactical plans

for the pursuit and successful capture of key opportunities and collection

of opportunities.

Applied disciplined methods to capture understanding of customers' program

goals, assessment of competitive market, and translation of winning

strategy to development of a comprehensive proposal.

Contributed as a strategic thought leader through the capture process and

presented capture plan activities and results to internal executive

leadership team.

Progressive Medical & PMSI Tampa, FL

Jan. 2011 - Jul. 2011

Senior Technical Writer for Enterprise Client Implementation (ECI) -

Contract Role

Expanded upon presentations and webinar demos for internal system users of

a program called Vital Point.

Conducted technical training courses for employees for multiple complex

products and systems.

Established and maintained the Standard Client Design and Implementation

Guide (SCDIG) and supporting processes of the overall client implementation

process, from start to finish.

Collaborated with SMEs of various departments teams to enhance program and

product deliverables.

Continuously improved of the documentation system by performing periodic

reviews of all documentation.

Compiled reports that ommunicated changes to the ECI, BCI, IT, Informatics,

and Clinical teams.

Acted as System Owner for the ECI team portal site on SharePoint; managed

and updated revisions all project documentation, references, and tools

available to the Program Designers and Business Analysts.

Implemented and monitored the Naming Convention Strategy within multiple

areas of the business to eliminate confusion, promote consistency, and aid

in management of the documentation portfolio.

Melinda S. Antonious Page 3

Professional Profile - Continued

Stryker Sustainability Solutions Lakeland, FL

Oct. 2008 - Jan. 2011

Senior Technical Writer for Research & Development

Supported R&D Engineering teams by ensuring the accuracy and completeness

of all technical documentation for the sustainment and development of 37

product lines in two facilities (Lakeland & Phoenix).

Authored and maintained documentation, complying with ISO 9001:2008 and FDA

requirements, as part of Stryker's document quality management systems.

Collaborated with other departments for specialized tasks to adhere to FDA

requirements and conducted risk assessments (FMECA) for design changes,

line extensions, and the addition of new equipment.

Assisted in 510(k) submissions, maintained design history files and

cataloging, and edited IFU submissions.

Authored procedures illustrating work flow, supervised employees in

production lines to ensure procedure compliance, and trained production

staff on new product releases, design changes, and line extensions.

Researched data, wrote test summaries, and performed root cause analysis

(RCA) for CAPA investigations.

Customized a series of templates, forms, checklists, and guidelines that

were used as controlled documents.

Authored and performed training on training modules for processes performed

by over 600 production associates; managed all company trainings from start

to finish; facilitated and graded tests.

Worked closely with engineers to iron down complex medical device and

equipment procedures.

Chosen in August 2010 as an Independent Reviewer for a corporate project;

responsible for reviewing the company's validation program and procedures

initiated by the CAPA CC-090003 Containment Action.

JERMC Management Corporation Redington Shores, FL

Jul. 2003 - Oct. 2008

Proposal Coordinator, Business Development

Analyze the government solicitations, identify all requirements and

criteria for evaluation for winning.

Lead proposal discussions, including proposal kick-off, proposal stand-up,

color reviews and team debriefs.

Collaborate with SMEs on defining and improving the technical and

managerial approaches and solutions for developing proposal responses,

including win themes, discriminators, and overall win strategy.

Develop and provide clear guidance to the proposal team for writing

assignments, win themes, discriminators, ghosting strategies, etc.

Plan the proposal and proposal support activities; prepare and manage

detailed proposal plans, schedules, outlines, and compliance matrices;

ensure adherence to developed timeliness

Develop guidelines and processes for detailed pricing inputs, working

closely with pricing leads

Coordinate and integrate the efforts of all involved technical, management,

contracts, pricing, and business staff into the proposal development

process.

Approve, resolve, and control any RFP exceptions or deviations that may

occur.

Ensure the proposal compliance with the instructions, evaluation criteria,

and SOW in the solicitation.

Manage finalization activities and production ensuring a compliant and

compelling proposal deliverables.

Education & Training

Villanova University Six Sigma Green Belt Certified

Ascent/Stryker Train the Trainer Certified

University of Miami Undergraduate Courses

University of South Florida B.A. in English: Professional & Technical

Writing (Aug. 2008)

0. Relevant Coursework: Professional Writing, Technical Writing, Expository

Writing, Legal Writing, Advanced Composition, Communication Theory,

Public Speaking, Computer Information Systems (CIS)

APMP Accreditation in Progress Estimated Date of Completion: February of

2014

Skills

Technical: Adobe Reader, Adobe Flash, Acrobat Pro, Microsoft Office

(Word, PowerPoint, Excel, Outlook), Microsoft Project, Microsoft

Publisher, SharePoint, Captivate 5, DocuTools, Microsoft Visio,

SnagIt, Qvidian 9.1, Aprimo, Salesforce.com

Language: Fluent in English, Advanced in Arabic, Proficient in Spanish

Contact this candidate