Customer Service, Receptionist, Data Entry

Chanda Afienko

*** ******** ****** C508-***-**** H508-***-****

Somerset, MA 02726 *************@****.***

OBJECTIVE

Seeking an opportunity to use my acquired medical and dental receptionist skills in a hospital or office setting.

SKILLS AND QUALIFICATIONS

CPT and ICD 9 proficient.

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Excellent people skills.

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Efficient in coding and billing.

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Superb communications skills, verbal and written.

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Computer skills: Microsoft Word, Excel, Allscripts, Dentrix, Spring Charts, Medisoft, and Horizon.

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Strong attention to detail and proficient at running and handling office equipment.

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Good filing, documenting, and organizational skills, along with other office requirements.

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Medical Terminology and Anatomy

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EDUCATION

The Salter School, Fall River, Massachusetts

Health Claims Specialist, 2011

Bristol Community College, Fall River, Massachusetts

Pharmacy Technician Course

Nationally Certified Pharmacy Technician 2007

Duxbury High School, Duxbury, Massachusetts

Diploma

WORK HISTORY

Healthfirst Family Care Center Fall River, MA 1/2012 Present

Patient Service Representative

• Insurance verification

• Data Entry

• Checking in/out patients

• Collection of co pays

VNS of Newport and Bristol Counties Portsmouth, RI 8/2011 9/2011

Intern

• Intake and Data Entry

• Insurance verification

• Referrals

• Scheduling

Loomis Taunton, Massachusetts 9/2008 9/2010

CSM Teller

Reconciled monies for customer accounts.

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Processed checks to customer accounts.

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Data entry

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Balanced out customer ATM Machines.

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I have over 20 years experience in customer service.

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