Management Engineer

SURYA N. BAPATLA (*US Citizen)

Phone: 845-***-**** Email:

************@*****.***

SUMMARY (MANAGEMENT AND TECHNICAL)

> 13+ years of experience in Software QA&QC, Quality management, Project

Management and 5+ years in Requirements, Design and Development of Real

Time, Web applications in distributed environments using Agile and

Waterfall models in Rapid Application Development (RAD)/War room

environments

> Supervise Manual & Automation test leads and teams at On-site and Off-

shore under service managed model; Manage Performance of employees,

Setting Objectives, Review Performance Development (PDP) and Performance

Improvement (PIP) plans

> Plan, Execute, Track and oversee QA Projects for new features, porting

large systems to new architecture with minimal business impact, testing of

architectural and design patterns, manage Software Releases

> Build and manage relationships with stakeholders both internally and

externally, including Product management, Project Management, Vendors,

Business Analysts, Business partners, Marketing and System Engineering to

set project priorities, effort estimation, resource planning, and provide

status reports for in-house development projects and OEM (Original

Equipment Manufacturer) projects.

> Design, develop and Implement Defect tracking process, traceability

across projects and chair the Project Change Review Board (Software

Incidents Review Board) Meetings

> Application domain experience from Real Time Embedded Systems to Business

Applications in Healthcare (Diagnostics), Legal, Mobile applications,

Insurance, Manufacturing, Inventory

> Proven track record in coaching, mentoring and performing in the areas of

QA and User Acceptance Test (UAT), Database, System Integration, Load,

Stress and Informatics, Mobile, SaaS and SOA testing

> Infrastructure Development (Manual and Automation Test Harness) in highly

regulated FDA environment and knowledge of ISO 9000 quality process.

> Self motivated with strong Analytical Ability, Team Building,

Communication, People and Presentation skills and capacity of learning on

the fly.

TECHNICAL SKILLS

TOOLS : QTP 11.0, QC 11.0, TFS (Visual Studio 2010 ultimate),

TOAD, Blue Print, Solr,

Endeca, Redmine, JMETER, SOAPUI, Fiddler, Informatica 8.1,

Visio, PVCS,

BugZilla/Jira/Team Track/DevTrack, WinRunner, Lotus Notes,

Test Director

LANGUAGES : VB.net, C#, SQL, TSL, XML, COBOL, JAVA

DATABASES : MongoDB, Oracle 11g, SQL 200x, DB2

SERVERS : JBOSS, Windows Servers

PLATFORMS : Microsoft Windows operating systems, UNIX (Solaris, Linux)

PROTOCOLS : TCP/IP, FTP, SPEC 79, ASTM1394 (LIS), RTP, RTSP, SMS, SMPP

AWARDS: Customer Focus award, Team Excellence award, Performance Award,

Tech Bash Member

TECHNICAL EXPERTISE

> Software test development and Management (Manual, Automation, Quality

Management & Project Management) of large and complex projects of size 1.5

million lines of code.

> Conduct Gap analysis and Define, Implement and integrate quality

principles and quality processes of QA group within SDLC.

> Participated in 'tiger teams' along with Software development team to

address, analyze and test Production/customer issues during controlled and

final releases of the software.

> Manage Automation test effort by analyzing potential Automation scripts,

design and develop automation Test suite, Contributing to Automation

Framework that provides a structured and repeatable approach to meet

reusable objectives utilizing QTP and WinRunner

> Associated with development team in designing test stubs to ensure

complete code coverage and developed and executed the SQLs for data

verification.

> Investigating root cause of the problems by reviewing the Session logs,

Workflow logs, Bad files, debug logs and reviewing the data on the

application software for successful and rejected data in the tables.

> Managed Internationalization/Localization testing and verified the

translations with US branch members

> Design, Develop, execute and track Software V&V test plans and Lead multi-

disciplinary review team for Test Specifications and Requirements, in

order to ensure the testability is built into requirements.

PROJECT MANAGEMENT EXPERTISE

> Able to Plan, track & report multiple concurrent projects activities with

changing priorities and met the relevant deadlines. Took initiative and

proposed solutions to senior management to resolve the issues during the

crunch time to meet the project schedules.

> Prepared documentation (Test, Risk Analysis and Open Issues Reports) for

Technical Reviews before the product release as per Product Development

Process by identifying areas for improvement and understand the

accompanying impacts, dependencies and risks

EXPERIENCE PROFILE

Mar 2011 - Till date Job Title: Consulting Software

Quality Engineer

Employer: Reed Elsevier (Lexis Nexis, New Providence, NJ)

. Conducted Gap analysis in continuous improvement efforts within

the QA organization and Designed, developed and implemented issue

tracking process in TFS and participated process improvements

. Develop and manage the execution of Quality Management plans, track &

report projects with various work-streams for consolidated test execution

with hands on QA effort of web client server application by porting the

business logic, large systems to new architecture using new technology

open source tools in war room with minimal business impact

. Implemented Data driven Automation frame work in QTP and lead the

automation effort by Identifying test cases for automation for Sanity,

Regression and functional test cases. Execute automation suite of Sanity

and Regression tests during production releases and data migration

. Lead with hands on experience of functional testing of Web services

(API), mobile, IPAD application by interacting with software vendor and

provided the Xpaths' from XMLs with annotation on GUI.

. Review End-to-End System Analysis and design; conduct the peer reviews

and manage end-to-end process flow test effort of web based multi tier

applications.

. Establish a clear roadmap for project delivery involving shared resources

to manage parallel efforts

. Lead the software releases to QA, Certification/Staging and production

environments by interfacing with SW Development, Project management,

Change management, Infrastructure team support and Database

Administrators and trouble-shoot the production issues. Test and release

the hot fixes

. Hands on Experience of ETL effort from Oracle DB to MongoDB.

Investigating root cause of the problems by reviewing the Session logs,

Workflow logs, Bad files, debug logs and reviewing the data on the

application software for successful and rejected data in the tables.

. Preparing load & performance scripts using JMeter to predetermined

threshold of volume & activity.

. Review functional requirements and Design documentation and develop the

test plan and test strategy for better test coverage of new functionality

and regression suite.

. Review the Test cases and input data conditions and outputs of all

functionality, RESTful API (Web Service calls), in QC and also review

file processing, database updates and logging functions.

. Prepare the Quality metrics identifying the defect trends, blocked tests

and percentage of testing completed and Risks.

. Review the Defects in the Change Review Board along with Business,

Requirements, Development and Design team and track the issues till the

closure by providing the supporting trace evidence.

. Lead the teams at both offshore and onsite under shared services contract

Environment: a) Ruby on Rails, MongoDB, Solr/Lucene, Ubuntu (O/S), Amazon

Cloud, Redmine, Jmeter, QTP, Linux b) Windows server, C#, Oracle 11g, TOAD,

SQL Server, Fiddler, JIRA, Team Track, TFS, AKAMAI,

June 2010 - Feb 2011

Job Title: Lead QA Engineer

Employer: Info Junction, NY (Client: ERT Inc., NJ)

Worked in ERTMON software framework consisting email, fax, report and

outcall services integrated with external ERT clinical trial SW

applications/systems of Cardiac Drugs

. Design, Develop and perform Load testing in association with Architect.

. Lead with hands on experience of testing Web services (API) using SOAPUI

and deign, develop and execute Test Plan and Test Procedures.

. Review JBOSS server logs in clustered and load balancing environment and

write SQLs and verify the work flow of these web services and their

logging in Oracle database using TOAD.

Environment: JAVA, ORACLE 10g, JBOSS server, TOAD 9.7, Linux, SOAP, XML,

SOAPUI, JMETER

Sept 2001-May 2010

Job title: Sr. Software Engineer

Employer: Siemens Medical Solutions Diagnostics, NY (formerly Bayer

Healthcare LLC)

. Develop and manage the execution of Quality Management plans, test

specifications and test protocols/scripts, for Functional, GUI, Database,

System Integration, UAT, Performance and Informatics testing under

iterative development environment.

. Lead the team of QA professionals. Prepare the schedules and merge with

the project schedules by interacting with project and product management

teams utilizing Microsoft office applications. Establish a clear

roadmap for project delivery involving shared resources to manage

parallel efforts

. Design, test and troubleshoot network configurations and guide team

members and Resolve complex system issues, handle escalations and share

knowledge of troubleshooting processes

. Monitor defect-tracking procedures and maintain the issue-tracking

database (DevTrack).

. Hands on Experience of informatics data ETL effort from SQL server to

Oracle DB. Developed SQLs and verified the data quality and generated the

reports, before utilizing these SQLs to implement database check points.

Evaluate and Implement Technical Solutions for automation testing

utilizing WinRunner, QTP on client server and Web applications.

. Associated with development team in designing test stubs to ensure

complete code coverage and used them to generate non-happy path

conditions that are difficult to simulate in the real-time.

. Prepared documentation (Test, Risk Analysis and Open Issues Reports) for

Technical Reviews before the product release as per Product Development

Process by identifying areas for improvement and understand the

accompanying impacts, dependencies and risks

. Validated accuracy of bug fixes and updated the Regression Bucket/cart

with extra test cases and verified functionality of new enhancements

and/or after bug fixing.

Environment: WinRunner, QTP, Informatica, ASP.Net, C++, C#, SQL server,

Oracle 9i, UNIX, XML, SOAP and HTML, ADO.Net, UNIX, SQL, XML PL/SQL,

Forms, Reports, DevTrack

October 1999 - August 2001

Job title: Programmer Analyst

Employer: Webtel Systems Inc, CT

(Clients: Medisense Inc., MA - Diagnostics Div. of Abbott & Speech Works

International Inc, MA)

. Wrote Test Code in PL/SQL by writing the SQLs and verified the Data

Integrity and Data quality of speech application database.

. Designed, Developed automation scripts and Maintained Automation Test

Suite for Smoke, Functional, Volume testing. Used User defined API,

Win32 API for generating the scripts.

Environment: Java Technologies, Test Director, COM objects, WinRunner,

TrackWeb, SQL, PL/SQL, HTML, Java Script, XML, XSL, Web Services, BEA

WebLogic 8.1, Oracle 9i

October 1998 - September 1999

Job title: Programmer Analyst

Employer: ADEPT Inc, MA (Client: GE Insurance, MA)

. Performed code changes in Disability System module and Reinsurance module

for Y2K compliance.

. Wrote the SQLs and verified data quality (e.g., Name and Date of Birth)

and integrity for the Disability system module after Y2K implementation.

. Interacted with users and carried out maintenance work by rewriting the

SQLs for batch runs and thus improved the performance of the programs.

Environment: SQL, and Data reporter, DB2

Employers: Metamor Global Solutions, India

January 1998 - September 1998

SGS India Limited, India

August 1990 to December 1997

Job title: Senior Software Engineer

. Reviewed the code changes, ensured quality and performance for Year 2000

compliance. Coordinated and released the programs with null net man

tickets to the production

. Mentored a team of professionals and Provided Technical Support to the

Team members. Participated in the Designing and coding efforts of both

on-line & batch programs in both mainframe and Client Server environments

. Comply with ISO 9000 Quality Management processes and procedures and

adapt Best practices. Supported Quality management effort for ISO 9000

certification by conducting the gap analysis and providing the

recommendations.

. Technical leadership for developing Business Analysis and Software

Requirements, Application Development and testing of Mainframe and client

server environments and system Integration.

Environment: VB and Oracle, SQL, PL/SQL, Forms, DB2, COBOL, IBM3090

BACKGROUND:

> Bachelor of Science in Engineering

> Attended Project Management training and Communication Skills: Results

through Collaboration

> Attended in-house training for Software Risk Management Analysis

> Brainbench certified in SQL, WinRunner Certification

Contact this candidate