Sales Customer Service

Debra A. Reed

**** **** ******

Mogadore, OH ****0

330-***-**** (Home) 330-***-**** (Cell)

************@*********.***

Assistant Who May Be Your Goldmine

If you’re in search of an Administrative Assistant with an extensive background that

includes Executive and Department Support, Sales Support, Advertising,

Marketing, Event Planning, Promotions and Publishing, you’ve struck gold.

The Capabilities I Bring to the (Conference) Table:

• Outstanding customer service skills

• Maintenance of online directories

• Top-notch sales support

• Proven keyboard and word processing abilities

• Assistant in Marketing of promotional materials

• Reception and switchboard proficiency

• Windows, MS Word, Excel, Outlook, Access, PowerPoint, Publisher

and ACT Database skills

• Experience in Admarc billing/order entry program

• Travel and off-site meeting, event and trade show coordination

• Vendor interactions and coordination

• Proofreading

• Advertising lead generation program

• Placement of ads online and in print

• Classified sales assistant

Education and Training

Mogadore High School, 1976, Co-Operative Office Education Major

Sales Training with Crain Communications – 2008

2013 Computer Training Certification – Microsoft Word, Excel, Publisher, Powerpoint

Scholarship Event Coordinator for Mogadore High School – 2009-2013

Where I’ve Been, What I’ve Done:

Secretary, University of Akron, Department of Development

January 2011 to April 2011 (Part-time)

• Maintained confidential files via Nolijweb system

• Searched records in Peoplesoft database

• Supervised student projects

Administrative/Sales Assistant, Crain Communications

May 1997 to December 2009

• Provided sales and marketing support to advertising department

• Selling renewals for online directories

• Classified ad sales assistant

• Maintained account and new business databases for sales department

• Coordinated all web, newsmail, newsletter and E-mail projects

• Monitored print advertising effectiveness and prepared comprehensive reports

• Prepared advertising revenue generated reports

• Competitive report ad comparison data entry

• Assisted with tradeshow coordination

• Scheduled travel and processed expense reports for Publisher/VP and 5 person sales force

Charting Supervisor/Traffic Manager, Eller Media Company

March 1996 to May 1997

• Charted advertising locations for team of 5 salespeople for billboard media buys

• Maintained monthly sales reports

Office Manager, Bill Communications

September 1990 to March 1996

• Maintained personnel records and finances

• Provided secretarial support for publisher, sales and editorial departments

• Corporate facilities liaison

Executive Secretary for President and CFO, Ferriot, Inc.

1989 to 1990

Creative and Media Dept. Secretary, Corporate Communications Coordinator

Malone Advertising (now JWTAction) 1985 to 1988

Payroll Clerk, Finance Dept., Inventory Clerk/Public Relations Assistant

Goodyear Tire & Rubber Company 1977 to 1984

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