Administrative Assistant Human Resources
Resume:
Madyaana Muhammad
Charlotte, NC 28215
(267) 403- 6053
*******@*****.***
OBJECTIVE: A job shadow opportunity in the Human Resource profession.
EDUCATION: UNIVERSITY CITY HIGH SCHOOL Philadelphia, PA
Diploma, June 2005
Life skills Training Center Charlotte, NC
Certificate of completion, December 2013
Classes: Life skills, Career Planning, Job Readiness, Financial
Literacy, and Entrepreneurship.
Technical Skills: Microsoft Office Applications, Sign Language.
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RELEVANT EXPERIENCE:
9/2010-8/2013 Human Resources Assistant, Hilton Garden Inn. Philadelphia, PA.
• Processed, verified, and maintained personnel- related
documentation including staffing, recruitment, training, grievances,
performance evaluations, classification, and employee leaves of
absence.
• Fielded and helped resolve personnel questions regarding
examinations, eligibility, salaries and benefits.
• Reviewed and verified the employment qualifications of employment
applicants.
• Compiled and prepared reports/documents pertaining to personnel
department data and activities.
Hostess/Server, Hilton Garden Inn. Philadelphia, PA.
• Greeted guests and processed their food orders according to their
specifications.
• Facilitated follow-up contacts with customers to ensure their
satisfaction with the food/services they received, to address any
concerns/complaints, and/or to provide support however needed.
• Maintained contact with kitchen staff, management, serving staff, and
customers to ensure that dining details were handled properly and
customers' concerns were addressed. Promoted to HR Assistant.
Madyaana Muhammad Resume, page 2
4/2013-8/2013 Receptionist and Administrative Assistant, Andorra Woods.
Philadelphia, PA
• Operated telephone switchboard to answer, screen, or forward
calls, provide information, take messages, or schedule
appointments.
• Hosted visitors to determine the nature/purpose of visit and then
to direct/escort them to specific destinations.
• Transmitted information or documents to customers, using
computer, mail, or facsimile machine.
10/2008-11/2009 Security Guard, Allied Barton. Philadelphia, PA.
• Monitored and authorized the entrance and departure of
employees, visitors, and special guests conducive to the security
detail of the building.
• Facilitated follow-up contacts with customers to ensure their
satisfaction with the food/services they received, to address any
concerns/complaints, and/or to provide support however needed.
• Maintained contact with kitchen staff, management, serving staff,
and customers to ensure that dining details were handled properly
and customers' concerns were addressed.
• Wrote reports of daily
activities – particularly any irregularities such as equipment or
property damage, theft, or the presence of unauthorized persons.
REFERENCES: Tim O’Toole 610-***-****
Union Representative, Local 247 Union
Darryl L. Bego 704-***-****
Program Manager, Life skills Training Center
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