Customer Service Administrative Assistant

MARIA LARSEN

*** ***** *****, ***** ****, Texas *5189

Cell: 214-***-****

***********@*****.***

PROFESSINAL SUMMARY

Administrative Assistant possessing a strong desire to learn and grow professionally. Proficient

in MS Office. Administrative Assistant who goes above and beyond basic administrative tasks

and takes on multiple projects at once. Excellent work ethic and strength in boosting company

morale. I am very professional and know how to give confidence to the customer, external or

internal, to assure them they are making the right choice by choosing to do business with us.

I am warm, friendly, care about and respect my co-workers and the company.

I get to know people and build a rapport with those around me. I am easy-going and I know how

to make a difference for the company I support.

SKILLS

• Excellent communication skills

• Event Planning

• Resourceful

• Dedicated team player

• Microsoft Excel Certified

• Reporting

• Project planning

• Filing and data archiving

• Photography

• Professional phone etiquette

• Articulate and well-spoken

• Flexible

• Customer service-oriented

• Social media knowledge

• Works well under pressure

• Team building

WORK HISTORY

Administrative Assistant

October 2004 to October 2013

Pollock Paper Distributors – 1 Pollock Place Grand Prairie, Texas 75050

• Daily reporting for Purchasing Dept. working in MS Excel and SAP Systems

• Receive and distribute all faxes, phone calls, and assist in Customer Service. Handling

direct calls with customers, placing orders, and confirmations of purchase orders for

Buyers and Expeditors.

• Assist in calls for transportation. Process returns for Drivers

• Create and process order guides for Sales Team and Customers

• Create and distribute companywide newsletter, bi-monthly

• Photography for company events, service awards, and product promotions

• Member of Social committees for company events

• Member of Recognition committee for employees and monthly service awards

• Assist with team building initiatives and overall support for maintenance of

organizational culture and employee morale.

EDUCATION

Forney High School

1987

Forney, Tx.

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