Medical Management

s TACY DAHL, RPSGT, RST CONTACT: 254-***-**** EMAIL:acbkep@r.postjobfree.com

**** ******* *****, **** ** 76712

Unique combination of clinical, analytical & management skills, while consistently demonstrating strong leadership abilities

Diversely experienced development, and rapid growth – ability to resolve long-standing problems and create solutions

that improve operational efficiency. Proficient liaison for clinic staff, providers and healthcare organizations, positively

affecting, the continuity of patient care.

AREAS OF EXPERTISE

Office Management Patient Advocate

Departmental Liaison Administrative Support

Innovative Problem Solver Documentation/Record Keeping

Medical & Clinical Services Assessing & Meeting Consumer Needs

EXPERIENCE & ACHIEVEMENTS

Scott & White Pulmonary/Sleep Clinic at Hillcrest, Waco, TX 2009-Present

Manager, Clinic Operations

Developed the overall operation of the clinic in Waco, located at the Hillcrest Baptist Medical Center. Opened clinic with one FTE

that covered ICU/Hospital services, few outpatient services, now housing 5 FTE Pulmonary providers who cover inpatient and

outpatient services at Hillcrest Baptist Medical Center in Waco, Texas. Clinic is now supporting additional specialty Endocri nology,

and Hematology as their clinic space is under construction.

Plans, organizes, develops and manages the overall operations of the Clinic Growth

3%

Hillcrest Pulmonary, Sleep and Critical Care Division.

8% 2009

Responsible for budget, physician relations, facilities resourcing,

15% 2010

implanting and developing policy and procedures for clinic and staff.

Accountable for hiring employees based on their skills and fit for the 2011

jobs, trains and develops subordinates. 74% 2012

Orients new provider staff to the clinic operations, Scott & White and

Hillcrest Baptist Medical Center Protocols, and clinic practices to better patient care.

Works with next level leadership to implement changes consistent with clinic operational plans .

Sets standards for work quality and volume, monitors work output, coaches for excellence, and identifying opportunities for

LEAN applications and implements changes a s needed.

McLennan Community College, Waco, TX 2011-2012

Adjunct Instructor, Polysomnography I & II

Prepared, developed and taught college courses by developing curriculum as needed for the Polysomnography CAAHEP,

Commission on Accreditation of Allied Health Education Program; the largest programmatic accreditor in the health sciences fi eld.

Accountable for supporting student learning, by remaining available for students, and class schedules.

Ability to communicate effectively with students, college staff, and community members.

Effective presentation skills, presenting class material clearly and in a n interesting manner.

Ensured appropriate records are created and maintained in compliance with college and Allied Health Education Program

requirements.

Scott & White Sleep Institution, Temple, TX 2008-2010

A-STEP Program Director/CPAP Clinician

Created and Launched the Accelerated School of Technology & Sleep Medicine, accredited by the AASM, American Academy Sleep

Medicine. Under limited supervision, established curriculum, policy and procedures, coordinated all phases of the program,

including: Implementation; Testing; Education and Training; Ongoing support; Quality Management and Marketing.

Responsible for developing the curriculum, policy and procedures for the A -STEP program

Maintained detailed documentation of program activities, includin g scheduling of instructors, students and clinic training for

students and staff.

Managed day to day activities of the program to ensure its efficient operations.

Verifies and prepares student tuition payments; assists with budget and marketing planning.

Led three consecutive, completed courses, which also generated additional revenue for the Pulmonary division.

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STACY DAHL, RPSGT, RST

Scott & White Memorial Hospital, Temple, TX 2007-2008

Polysomnography Technician/PRN

Monitors the sleep of pediatric and adult patients for the diagnostic analysis of sleep related disorders. Performs all facets of

monitoring patients sleep to aide in the diagnosis of sleep disorders.

Applies monitoring equipment, performs baseline measurement before the study begins to ensure equipment is functioning

properly and will produce high-quality results

Scores the sleep recordings and identifies the stages of sleep, while distinguishing between normal and abnormal sleep

tracings.

Prepares the recordings for review by the Medical Director/Physician as directed and in accordance to procedures.

Med-Equip Home Medical Equipment, Temple, TX 2006-2007

Account Executive

Accountable for client/patient servicing for in home medical devices, such as oxygen, nebulizers, positive airway pressure ma chines,

walkers, hospital beds, etc. Ensured customer satisfaction and liaison between clinic, hospitals, patients and equipment s ervicing

company.

Responsible managing patient care for respiratory home devices.

Direct contact with medical staff and patients to ensure documentation for insurance.

Monitors inventory and supplies, ordering what is required as needed for patient care.

Do It Best Corporation, Waco, TX 2003-2006

Overnight Computer Operator

Member owned distributor of lumber, hardware, and building materials products in the home improvement industry. Do It Best

Corporation in Waco, was one of the many warehouse locations that provided surrounding stores merchandise delivery direct to their

store front.

Responsible for creating and managing job flow of the 1 st and 2nd shift warehouse production.

Data entry of orders from multiple locations and payroll.

Organize work and requisitions in an efficient and cost effective manner, ensuring continuity of service and customer

satisfaction.

EDUCATION CERTIFICATIONS TRAINING/SKILLS

Bachelor of Science, (Currently Pursuing)HealthCare Administration, University of Phoenix, Phoenix, Arizona

Certificate Electroneurodiagnostics & Polysomnography Technology Program, Waco, Texas

Associates of Theology, Christ for the Nations Bible Institute, Dallas, Texas

Registered Polysomnography Technologist, RPSGT, January 2009

Registered Sleep Technologist, RST, November 2011

Notary Public for the State of Texas, Commission Expires 06/17/2014

Basic Life Support for Healthcare Providers (CPR & AFD) Expires 03/2015

Certified Clinic Trainer/Facilitator American Lung Association

Highly organized and able to prioritize Member, AAST/ AASM, August 2006

effectively-detail oriented. American Association Sleep Technologist

Proficiency in word, excel, & basic Member, ABSM November 2011

computer skills American Board of Sleep Medicine

Excellent interpersonal skills & ability to Member, MGMA, May 2013

handle difficult people and situation Medical Group Management Association

Self-motivated professional

References Available Upon Request

“Never underestimate the difference one individual can make.” ~Quint Studer, Studer Group

6401 Crystal Court Waco, TX 76712 254-***-**** acbkep@r.postjobfree.com Page 2

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