Manager Quality Assurance

Jos M. Hernandez

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*************.**.**@*****.*** (C)347-

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CREDENTIAL

OSHA 130 Hour Professional

OSHA 10 Certificate

Energy Efficient Building Maintenance Training Program, 2012

FDNY F24 Fire Coordinator Certificate, 2012

Fluent in English and Spanish

Carl Schurz High School, received HS Diploma 1989

13 Homeland Security Certificates-National Fire Academy Q-890

Introduction to emergency response to terrorism

EXPERIENCE

Front Desk Receptionist

The Doe Fund Inc., Brooklyn NY

2011-2013

. Greet all persons entering and exiting facility

. Direct trainees, visitors and volunteers to appropriate offices

and rooms

. Monitor very busy telephone bank, take and pass on accurate

messages

. Take toxicology for all trainees and graduates who enter

facility

. Update and monitor several logs books

Maintenance Worker

Lucky Chengs, New York NY

2011

Maintained the cleanliness of the interior and exterior of the

facility

. Assisted with event set-up

. Cleaned and maintained bathrooms, lobby area & kitchens are well

maintained

. Fixed floors, painted, changed locks. cleaned mirrors and

removed trash

Maintenance Intern

BRC-Horizons, New York, NY

2011

. Swept and mopped the floors, thoroughly cleaned bathrooms and

dorm room areas

. Properly disposed of all garbage and recycling items

. Received deliveries and placed them in the designated stock

areas

. Made minor repairs throughout the facility such as painting,

plumbing, when the work orders are assigned

Quality Assurance/Area Manager Kimco

Corporation, Chicago Ill

2009-2010

. Oversaw 72 locations (in Pennsylvania, New Jersey, Connecticut,

Rhode Island, Delaware, Seekonk, Mass. and New York) for Raymour

& Flanigan

. Coordinated day to day cleaning with area managers, field

supervisors and store managers

. Input payroll information, ordered cleaning supplies and

provided all training and hiring of new employees

. All duties also as an area manager for Home Depot under contract

in the Long Island, NY area

Maintenance Coordinator

Bankman Sugarlake Co., Chicago Ill

2008- 2009

. Coordinated maintenance laborers requirements with property

managers and project managers

. Scheduled maintenance laborers and delegation of

Maintenance Department responsibilities

. Timekeeping responsibilities, work inspection and field

supervision and expedite workforce multipliers

Field Supervisor

Serco INC., Chicago Ill

2001- 2008

(City of Chicago / Dept. of Revenue Account)

. Oversaw projects from planning through completion and/or

ongoing field applications

. Identified and analyzed client request, preferences and

concerns

. Gathered, organized and proposed meaningfulness of relevant

reports

. Explored and capitalized on revenue opportunities at

existing and prospective meter or residential zones

. Evaluated operation forecast and coordinated processes with

regional directors and production supervisors

. Delegated function assignments among appropriate support

staff ensuring optimum efficiency

. Oversaw recruiting, orientation, scheduling, compliance and

termination of 30 employees

Internal Recycling

Waste Management, Chicago Ill

1997- 2001

(City Of Chicago / Streets and Sanitation Contract)

. Managed environmental recycled for clients City of Chicago per

local, state & federal EPA regulations

. Trained employees on operation & safety of fork lift, reach

lift, cherry picker & other motorized equipment Oversaw loading &

unloading

of bulk retrievals throughout sorting cycles

. Directed cataloguing & repackaging of recyclables for

redistribution to bioremediation & detoxifying facilities

. Monitored employee compliance, administered scheduling and

safety orientations

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