Nathalie Gonzalez
***********@****.***
Experienced professional with a successful career in banking, business
•
Profile Summary
development, administration, and payroll.
1. Excel at interfacing with others at all levels to ensure organizational
goals are attained.
2. Proactive approach has resulted in capturing numerous accounts
and expanding client base.
3. Possess excellent interpersonal, analytical, and organizational skills.
4. Excel within highly competitive environments where leadership
skills are the keys to success.
5. An effective manager with the skills necessary to direct, t rain, and
motivate staff to its fullest potential.
6. Experience dealing with high volume of customers/potential
customers.
7. Have adequate knowledge regarding the relation with retail sales
and service operations with the essence of marketing and sales
support.
8. Have experienced in developing and directing individual as well as
associate staffs.
Liable for recruiting and t raining the newly appointed personnel.
9.
Employment EC&M Trucking, 2006 2009
Payroll & HR
Coordinated the payroll for 30+ employees
monitored, reviewed, and edited payroll for accuracy
answered questions and resolved problems regarding
payroll, leave t ime, and i nsurance
maintained record of tardy and absences of employees
daily
balanced leave at the end of each month
verified accuracy of payroll and made corrections and
reconciliations as needed
answered telephones and substituted for co-workers during
temporary absence
Verified past employments as our employment process as
well as employment verification for others
American Security, Feb10
Sep10
Receptionist
A nswer multiline phone, transfer calls and take
messages
D id research and make calls to find new clients
Houston Zoo Jan11
Cashier Sep11
P rovided support to all customer inquiries in two
l anguages
Balanced money and also up sale products
Cottonwood Financial September
2011 Present
Manager
Helped staff and customers in questions.
Developed and directed individuals as well as associate
staffs.
Make sure that the store is always ready for business.
Train and developed staff.
Manage inventory to achieve sales objectives.
Handled the deposits and withdrawals from financial
i nstitution.
Explained paperwork to clients, received documents and
p rocessed loans
Gave money to clients
Prepare schedules.
Open and closed store.
Balance money in safe and go over the store reports
(budget, goals, sales, t ransactions, etc.).
Handle sensitive information and filed, faxed, emailed,
scanned, or shredded as needed.
Help other stores and find coverage
Drive to different locations
Market to businesses
Monthly audits
Accounts receivable and payable
Manage time for employees
• Proficient in Microsoft word, excel, PowerPoint, and
Technical Skills
outlook
• Proficient in K ronos, Galaxy, Empower, ADP, SAP
Languages Proficient in English and Spanish