Medical Assistant Customer Service
Resume:
Jacqueline Villarreal
*******@*****.***
Employment History
Presence Health- St Elizabeth hospital
Addison Group
. Produced and mailed out determination letters, bulk filing, copying
files to ship out. Purge File
. Cabinets and box up files. Locate and prepared Files ready for all
audits. Send out checklists to
. patients. Fax and scan records. Cover for cashier personal at Lunch
time. Make change, collect
. payments on accounts, Receive paperwork for financial applications.
Explain to applicants what
. is needed. Look up accounts and Translate for Spanish speakers.
Reservation Specialist- Hilton Worldwide Reservations
2005-2010
. Assisted customers with obtaining hotel reservations and first time
problem resolutions. Provided
. accurate and time sensitive information while researching customer's
desired travel area.
Medical Assistant - Southwest Cancer Care
1998-2004
. Front and back office Medical Assistant responsible for appointment
setting, rooming patients,
. obtaining vitals, and giving injections. Verified insurance and
prepared patient charts.
Medical Assistant- Gateway Medical Group
1994-1997
. Medical Assistant for busy pediatric office. Duties included, but not
limited to: rooming patients,
. injections, obtaining vitals, pediatric measurements, and phlebotomy.
Education
. Everest College - Medical Insurance Billing & Coding
Graduate 1/2013
. Concord Career College - Medical Assistant
Graduate 1996
. Roberto Clemente H.S.
Core Studies
Qualifications
V Excellent communication skills in customer service
V Computer and Internet literate skills
V Typing, Printer, faxing, copier, and filing
V Microsoft Excel, Claim Gear, Medisoft, Epic and Star
V Also have experience in front and back office
Awards
V Perfect Attendance . Honor Student - Everest Institute
V Earned Commitment Towards Excellence Award From Hilton Worldwide
Reservations 2005, 2006, 2007, 2008, 2009, and 2010
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