Manager Management
Resume:
Jennifer Pastway
*** ********* ****** ( Valley Stream, NY 11581 ( 516-***-**** (
******@*****.***
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Operations and facilities professional
Director of Facilities, Operations Director, Facilities Compliance Director
Versatile, accomplished operations and facilities executive offering over
10 years of experience leading national and regional management
initiatives. Proven operations leader who performs as a key business
partner and provides critical leadership to the corporation and executive
team. Demonstrated ability to learn and teach new concepts, easily adapt
to change and manage multiple concurrent tasks. Effective team builder and
leader who understands the necessity to develop and train a highly
effective staff. Innovative, high-energy person with excellent
organizational and communication skills, a track record of success and the
capacity to assume increasingly significant responsibilities.
Areas of Expertise
Facilities Management Data Entry & Reporting Customer Relations
Executive Relations Records Management Account Coordination
Vendor Management Budgeting & Cost Control Inventory Control
Vendor Contract Organizational Support Process Improvement
Negotiations Training & Team Building Real Estate Management
Business Development
Office Management Mobility Management Quality Assurance
Recent experience
The Capital Markets Company (Capco) - New York, NY
Present
Operations Manager
o Responsible for managing the overall operation, maintenance, and
security of facilities, equipment, and grounds that is owned by or the
responsibility of the organization
o Ensures compliance with all procedures, policies, and regulations and
ensure timely response to regulatory issues and inspection findings
o Negotiated and finalized contracts for all procurement and global
vendor relationships.
o Plan facilities organizational structure to accommodate growth and
change in priorities
o Determine needs for equipment leases, purchases, and services
o Functions as mobility manager providing housing for domestic as well
as international relocations
o Negotiate contracts with vendors and maintain vendor relationships
o Ensure that projects meet specifications and budgets
o Act as liaison to leasing and property management organizations and
planning commissions
o Train, mentor, manage, and evaluate performance for a team of 15
administrative staff
o Develops strategic plans for the service department to promote
organizational objectives
o Collaborate with other staff members to ensure high productivity
levels and minimize costs
o Implements and monitors emergency procedures, ensuring disaster
recovery, safety and OSHA plans are in place and ensures compliance
Vinson & Elkins, LLP - New York, NY
2003-2013
Office Services Manager
o Performed an array of administrative and clerical tasks in support of
daily business operations
o Trained, mentored, managed, and evaluated performance for a team of 4
Office Assistants
o Developed strategic plans for the service department to promote
organizational objectives
o Collaborated with other staff members to ensure high productivity
levels and minimize costs
o Maintained equipment inventories and helped to guarantee the accuracy
of all documentation
o Negotiated and evaluated vendor contracts to ensure pricing and
performance standards
Facilities Manager
o Managed daily facilities operations, directed workflow, and delivered
staff performance plans
o Coordinated office relocations, renovations, and repairs with minimal
disruption in business
o Served as liaison with architects and construction contractors on
specified building projects
o Administered mechanical, electrical, plumbing, fire/life safety, and
controls/EMS initiatives
o Handled various monthly reviews for budget line items/categories such
as occupancy expenses
o Reviewed and updated policies and procedures to maximize efficiency
and cost effectiveness
Conference Services Manager
o Supervised and mentored a staff of 2 Conference Services Assistants
and 2 Office Receptionists
o Managed daily operations, monitored inventory level, and provide
technical support as needed
o Communicated effectively with caterers and service providers and
organized conference and events
o Prepared various reports, reconciled and processed invoices, and
achieved multiple successes
Additional experience
Merrill Communications - New York, NY Site/Office
Manager & Senior Biller
Raymond Professional Group - Chicago, IL Marketing
Coordinator
Indiana University School of Medicine - Indianapolis, IN
Assistant Fiscal Officer
Kraft Food Services - Jackson, MS Segment Sales
Specialist
Education
Jackson State University - Jackson, MS
Bachelor of Science, Marketing & Accounting
Training & Affiliations:
Corporate Leadership, Effective Salesmanship, Total Quality Management
(TQM), Project Management, Increasing Personal Effectiveness, Team Building
& Dynamics, Effective Listening, Member of the IFMA, Coursework for
Facilities Management Professional (FMP) Certification
1
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