Customer Service Security
Resume:
Joseph A. Vargas
************@****.***
Professional SUmmary:
Bachelor of Arts graduate seeking career in law enforcement and/or
protection; qualifications include degree in forensic psychology and
experience in security management
EDUCATION
JOHN JAY COLLEGE OF CRIMINAL JUSTICE
MANHATTAN, NY
Bachelor of Arts in Forensic Psychology
February 2012
. Course work in NYS Criminal Procedural Law
NYS SECURITY GUARD LICENSE
AIR FORCE JUNIOR ROTC & ROTC
BRONX, NY
Leadership Training
2003- 2005
EXPERIENCE
CARE FOR THE HOMELESS
MANHATTAN, NY
Coordinator, Volunteer Services
September 2010- Present
. Recruit, train, supervise and coordinate volunteers for our 30+ clinics
in shelters throughout 4 NYC boroughs
. Program fundraiser, advocacy, recreational, job readiness and after care
activities where volunteers administer operational responsibility
. Maintain and cultivate city partners and organizations to participate in
our mission to end homelessness
INTERNATIONAL PROTECTIVE SERVICES AGENCY
MANHATTAN, NY
Per Diem Special Events Security Officer
January 2005- January
2008
. Maintain order and safety at heavy populated NYC special events
including: concerts, beer gardens, Aids Walk etc...
. Provide crowd control and bag check/pat-down procedures
. Patrol areas of events and surrounding grounds; remove unruly patrons
enforcing event rules and policies
. Write regular incident and daily reports
SECURITAS
RIVERDALE, NY
Yankee Stadium Security Officer
March 2008- September 2008
. Maintain order and safety and provide strong customer service for Yankee
Stadium Events
. Crowd control and detailed bag checks and pat downs at Stadium entrance
. Patrol Yankee Stadium observing fire safety, peacefully resolving
combative situations and safeguarding against vandalism and theft.
Alerting proper agencies in case of emergency, keeping regular contact
with NYPD.
. Maintain detailed daily reports
COLLEGE OF MOUNT SAINT VINCENT: STUDENT ACTIVITIES
RIVERDALE, NY
Coordinator, Student Event Staff Security
January 2005-
January 2008
. Supervise staff and security operations, maintaining order and safety at
college events
. Coordinate security/ event staff operations including: crowd control, bag
checks, metal detectors, pat-downs, perimeter patrol, customer service
responsibility
. Provide aid for sick and injured persons, alert proper agents in case of
emergencies.
. Liaison between college organizations, Campus Security, NYC Auxiliary
Police, Sadexo Facilities
. Maintain employee hours, schedules, event incident reports
ADDITIONAL SKILLS
. Proficient in Microsoft Office Suite 2007/2010, Intermediate computer
technology skills with Windows (Mac and PC) XP/Vista/7, Intermediate
knowledge of Criminal and Criminal Procedural Law
. Assertive, Managerial skills, Excellent customer service experience and
skill, Enthusiastic learner, ability to travel anywhere
Contact this candidate