Customer Service Data Entry

J Naveenpaul

Back Office Executive

Chennai, Tamil Nadu

************@*****.*** - 098********

Team Worker

Having Good Leadership Quality

Willingness to Learn, Dedicated and Hardworking

WORK EXPERIENCE

Back Office Executive

International Gemological Institute - June 2010 to Present

Responsibilities

Data Entry & Data Processing

Report Writing

Working in Photoshop, CorelDraw

Proof Reading of Certificates and Brochures

Issuing Certificates

Helping Customers by Clarifying details and solving problems

Maintaining Records

Helping sales team

Maintain branch documents

CUSTOMER SERVICE & BRANCH INCHARGE

ESSILOR INDIA PVT.LTD - Chennai, Tamil Nadu - 2008 to 2010

Responsibilities

* Handling OPTICIANS

* Clarifying doubts about the lenses and power ranges.

* Data Entry

* Taking Orders via Phone, Mail & Fax

* Maintain the stock lenses

* Tracking online orders

* Safeguarding the assets (machines and office equipments)

* Maintaining cash book

* Giving monthly reports

EDUCATION

Bachelor of Commerce

LOYOLA COLLEGE - Chennai, Tamil Nadu

2008

HSC

Santhome Hr. Sec. School Chennai - Chennai, Tamil Nadu

2005

ADDITIONAL INFORMATION

• Computer Skills & Software Skills

MS- OFFICE

TALLY 7.2

DTP

TYPING

HARDWARE

NETWORKING

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