Project Manager Medical
Resume:
Raymond Daylo
BSMT, CLS
Licensure: Medical Technologist #MTA 38839
Phone: 626-***-****
**********@*****.***
EXPERIENCE:
Director of Laboratory and Pathology March
Kaiser Permanente, WLA - 6041 Cadillac Ave LA Ca 90034
. Director of Laboratory and Pathology Services. Oversees
department activities for both analytical and pre-analytical
section of Clinical Laboratory, including Chemistry, Hematology,
Urinalysis, Coagulation, Microbiology, Blood Bank, LIS, Point of
Care testing for WLA facility and 5 clinics.
. Responsible for the oversight of day to day operation and
workflow of the department, including 2 Assistant Directors, 4
Managers, 1Project Manager, 1 Administrative Secretary, 5 leads, 35 CLS, 4 MLTs, 4 Pathology Techs, 2 Pathology
Transcriptionist, 50 Lab Assistants and 10 Lab Clerks personnel
. Reports to the Chief of Laboratory and Pathology.
. Reports to AMGA for Clinical Service Line
. Member of the CSSL for WLA
. Chemical Hygiene Officer for KPWLA
. Member of Environment of Care Committee for WLA
. Member of the Inpatient workflow
. Member of the critical care units subcommittee
. Member of the Infection Control subcommittee
. Member of the Stroke Committee for WLA
. Responsible to ensure all areas deliver outstanding service and
quality in the most effective manner
. Project completion :
> Deployed Positive Patient ID, KPPI deployment and
implementation of bedside ID for phlebotomy service
> Deployed KPPI at ED in WLA
> Passed JCAHO survey 2008
> Passed CAP accreditation survey 2010
> Passed CAP accreditation survey 2012
> Deployed patient satisfaction boost in the department
increased score from 60% to 80% plus
> Implemented POCT at WLA
> Oversaw NOVA ( glucometer) implementation
> Implemented ED collaboration to decrease TAT in the ED
> Implemented AIDET within the department to boost overall
patient satisfaction and patient care services
> Implemented department rounding and huddles- to ensure
staff and laboratory management are updated with day to
day process and to ensure smooth workflow in the
department.
> Implemented KPWLA MOB committee to help standardize and
process for all MOB's in WLA and to ensure that issues and
concerns are addressed processed and resolve.
> Help in implementing sepsis committee and awareness in
WLA.
> Deployed department safety team to help prevent staff and
patient injuries
> Successfully deployed dragon speak in pathology
. Responsible for budget creation and forecasting marketing
. Responsible for the development organizational team building for
staff.
. Oversees Training and employee development
. Oversees recruitment and retention of employees
. Co-Lead of the department Unit Based Team (UBT/LMP)
. Involve in Technical and process improvement for the department
. Member of the KP Southern Regional NTAC ( New technology
acquisition and contract assessment)
. Act as Liaison for KPPI ( Positive patient ID ) for the KP
Southern California Region
. Member of the LIS ( Laboratory Information System )
Implementation team
. Member of the So Cal Regional Laboratory Directors
. Member of the So Cal Laboratory Operation committee
. Member of So Cal Laboratory Operations subcommittee (NTAC)
. Implement and oversees department quality assurance.
. Implemented specimen collection to OB/GYN reducing specimen
rejection to almost 0%
. Develop strategic planning for department
> Other : Ongoing projects
. Currently continue to work with ED to reduce pre-analytical
process
. Currently in the process of developing a new process to reduce
specimen rejection
. In process of developing a new process in OP handling of
registration
. Currently working with Urgent care process in handling
laboratory specimens and patients
. Member of New laboratory information systems implementation for
2013
. In the process of implementing 2nd phase of AIDET for the
department and it's neighboring MOB's to increase patient
satisfaction and retention
. In process of Cytology LIS system deployment
. In the process of deploying medical center wide specimen pick up
to reduce specimen rejection
. In process of deploying and collaborating specimen pick up for
the whole medical center.
. In process of deploying transfusion committee team
Director of Laboratory Services Hollywood Presbyterian Med Center Aug
2003 to March 2007
Hollywood Presbyterian Medical Center - 1300 N. Vermont Ave LA CA
90027
. Under the leadership of the Chief Executive Officer assigned to
oversee the department activities and goals.
. Responsible for approximately $5 M in operating budget.
. Responsible for daily operation, overseeing 1 laboratory
Manager, 5 Section supervisors, 20 CLS, 25 laboratory
assistants, 7 Pathology staff.
. Responsible to ensure all areas deliver outstanding service and
quality in the most effective manner.
. Establish and update, development and implementation of new
policy/procedure for department
. Establish protocols for new instrument acquisition
. Head of laboratory compliance which reports to Hospital
Compliance officer
. Other duties includes is to ensures the department is in full
compliance in regards to OIG, JCAHO, DHS and CAP regulatory
bodies
. Member of Medical Center Environment of Care (EOC) committee
. Co Chair of Hazmat committee
. Member of the Provision of Care Committee.
. Develop systems administration projects to enhance services,
designed quality improvement projects to support services and
managed strategic implementation of each plan.
. Instrumental with vendor contract negotiations which saved the
Medical Center hundred of thousands of dollars in both operating
and capital expenditures.
. Implemented and improved the laboratory customer service system
program to reduce patient call backs and improve department
services.
. Responsible for unit based fiscal operations, quarterly reports
and statistical analysis.
. Improved department turn around time for all test particularly
STAT orders by increasing staff awareness, responsiveness and
workflow.
. Implemented new Point of Care process for the medical Center to
ensure quality and proficiency is adhered to.
. Served as a liaison for staff with physician, administrators and
various intradepartmental services.
Laboratory Manager /LIS Manager
June 2001 to June 2003
USC University Hospital San Pablo Los Angeles CA
. ACT as Laboratory Director from April 2003 to June 2003
. Under the directions of the Laboratory Director, assigned as
assistant administrator for the departments of Laboratory and
Pathology
. Responsible for day to day operations
. Responsible for staffing for Laboratory Support Services.
. Oversee phlebotomy, specimen processing
. Responsible for billing of the laboratory procedures
. Responsible for support for all reference laboratory process
including billing and maintaining reference interface.
. Responsible for overseeing all clerical functions including
report generation and data entry.
. Responsible for overseeing and implementation of the laboratory
information system.
. Help with successful JCAHO Surveys
. Help with successful CAP Surveys
. Project implementation:
> Updated information system and implemented electronic lab
report (Electronic Medical Record ) to hospital system
> Implemented interfaces to POCT glucometer, and ISTAT
systems, Triage Biosite Cardiac Markers for OR and pre- op
systems
> Medical device interface (MDI) for new instruments upgrade
- for all Chemistry analyzers, Hematology system,
urinalysis instruments, Bacti-alert 3D blood culture
analyzer, and coagulation instruments.
> Implemented order entry system for the hospital system and
laboratory systems
IT Project MANAGER May 1998 to
2August 2001
Smith Kline (Quest) Tenet
. Project Manager Information Systems worked under the leadership
of the Director of Information Systems SmithKline and CEO of
Tenet Health Corporation Western Division.
. Responsible for day to day operation and support of the
laboratory information systems of 32 TENET Hospitals.
. Oversee 14 LIS Managers. Each manager is responsible for
training, building DB, support and writing of procedures as well
as maintenance of each information system.
. Responsible for implementation and upgrade and maintenance of
the Laboratory information system
. Plans effective and efficient staff scheduling and utilization
of personnel resources.
. Reviews and prepares statistical and narrative reports for PI
projects
. Oversee all staff for recruitment, selection, orientation,
training, competency assessment, evaluation and retention of
qualified personnel. Assist in staffing personnel performance,
growth and discipline.
. Oversee and support POCT section including policy and procedure
development.
. Oversee Laboratory and Pathology billing and collection;
maintenance of charge of master billing number and annual
regulation of new, change and deletion of CPT code
. Mentoring and coaching and training end users
. Go-Live and Post-live resource support for Tenet facilities
upgrade
. Y2K validation review team member for all Southern California
Tenet facilities
.
LIS SYSTEM MANAGER January 1989 to
May 1998 Garfield Medical Center Monterey Park CA
. LIS System Manager working under the leadership of the Director
of Laboratory Services
. Successful installation, implementation and training of the LIS
Cerner System software and hardware including all Y2K and all
upgrades.
. Technical Support for all Hardware equipment including Open VMS,
Alpha Model
. Technical support for Cerner Classic PathNet, including General
Lab, Blood Bank, Microbiology and Anatomic Pathology
. Successful installation, implementation and training of all
Foreign System Interface (PBAR, Quest)
. Knowledge of current and best software practice, regulations and
accreditation standards for Regulatory and Accrediting Agencies
(CAP, JCAHO, FDA, DHS)
. Coordinate interdepartmental issues regarding interfacing
Hospital system and other foreign systems. Understand interface
technology and HL7 standard format and messaging structure.
. Write and monitor all validation and policies procedures
including SOP, Training, Operations, and Disaster recovery and
downtime procedure and system security.
. Compliance Checker Software- use for Medical Care cross
references with given diagnosis. Responsible for training,
support and maintenances. Month status and report management
. Mentoring, coaching and training departments end users; matching
processes & policy/procedures with the application workflow
. Mentoring and coaching and training end users
EDUCATION, CURRENT LICENSURE AND CERTIFICAITONS:
. Bachelors of Science Degree Medical Technology- UST
. CLS, MT ( California)
. CAP ( College of American Pathology) Inspector Certificate
REFERENCE: Upon request
CONTINUED EDUCATION: Upon request
Contact this candidate